Gary Mathews Motors
Clarksville, TN
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Fine. Customer Service was fine just could have been a little more informative daily by calling and giving updates(at least one per end of day) versus me ca Customer Service was fine just could have been a little more informative daily by calling and giving updates(at least one per end of day) versus me calling at the end of the day. Mechanical repair seems fine so far. All in all I’m good. You guys handle both my truck and car plus my company trucks on Major Repairs - so no issues here. More
Better Communication Problem corrected on second trip to service department. Would have liked more communication throughout process. Service department should listen more Problem corrected on second trip to service department. Would have liked more communication throughout process. Service department should listen more to customers, we are the ones who drive and care for our vehicles. More
Good dealer , good prices.great salesman. And end up getting my Mom a very nice car. Completed transaction very fast. Was very happy will overall experience. , good prices.great salesman. And end up getting my Mom a very nice car. Completed transaction very fast. Was very happy will overall experience. More
Oil Change The service was outstanding and the staff was more than helpful to take care of your service needs I would recommend that my family and friends use Ge The service was outstanding and the staff was more than helpful to take care of your service needs I would recommend that my family and friends use Gery Matthew’s for their vehicles More
First time car buyer It was my first time buying from a dealership, and Gary Matthews was great, there was a great selection and I was able to get the car that I wanted an It was my first time buying from a dealership, and Gary Matthews was great, there was a great selection and I was able to get the car that I wanted and for a great price, was hard to let go of my first car that I bought from a friend but John Knack was a great help and got me some solid wheels, I love my Dodge Dart! More
Quick Experience Saw a car online. Price was very inviting and way below local market value. As soon as the online inquiry was submitted, Gary Matthews immediately co Saw a car online. Price was very inviting and way below local market value. As soon as the online inquiry was submitted, Gary Matthews immediately contacted me and setup a test drive appt. that was setup according to my availability. From Online to signing the deal, it has been nothing but great customer service. Greg was very friendly to talk with and John Knack took care of everything. This is out 5th car buying from Gary Matthews and we will continue to recommend them and use them for all our car buying needs. More
Recall on software Was promptly taken care of. Had to wait a lengthy period of time, but was told that the update would take two hours. The waiting room was comfortable Was promptly taken care of. Had to wait a lengthy period of time, but was told that the update would take two hours. The waiting room was comfortable and had TV, magazines,and coffee. More
My experience at Gary Matthews Dodge The sales, service and financial personnel are all ver knowledgeable of their jobs. They are friendly and make you feel comfortable through the proces The sales, service and financial personnel are all ver knowledgeable of their jobs. They are friendly and make you feel comfortable through the process of buying your vehicle More
Great experience! My vehicle is running great! My Jeep is running great, good experience! I would recommend it to others who are needing their vehicles checked. Fair pricing and live up to my expec My Jeep is running great, good experience! I would recommend it to others who are needing their vehicles checked. Fair pricing and live up to my expectation. More
Awesome experience Came in do do a recall for the airbags schedule an appointment dropped it off at 8 a.m. and was able to pick it up at 12 p.m. everything was nice and Came in do do a recall for the airbags schedule an appointment dropped it off at 8 a.m. and was able to pick it up at 12 p.m. everything was nice and done on time definitely will be coming back More