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Garden Grove Kia
Garden Grove, CA
4,033 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,033 Reviews of Garden Grove Kia
January 30, 2020
HOT MESS-as a first time buyer I had a two day car shopping experience. I only returned the second day because I sales manager and sales person had promised me amazing things. I was I had a two day car shopping experience. I only returned the second day because I sales manager and sales person had promised me amazing things. I was sold came back the next day with my brother to co-sign. THANK GOD he was with me.. the moment we were moved to financer, EVERYTHING that was promised was thrown out the window, however some accommodations were made. I should have not signed and left. But I am happy with the car, just not my first car buying experience. I must add that a couple days later, they mailed me my contract. A simple mistake was made, from the person that had mailed me the contract. Whom ever mailed me the contract had accidentally attached a mans credit score, on that paper it had his credit score and full name. It could have been a huge mistake if this was mailed to the wrong hands…. p.s I shredded the mans paper work... More
by elizabeth.gomez
Verified CustomerEmployees Worked With
Bryanna Crawford
January 20, 2020
Abby has excellent customer service skills! She was very patient and made sure we got the car we wanted! I would definitely recommend visiting Abby along with the other members of her team at Garden Grove K patient and made sure we got the car we wanted! I would definitely recommend visiting Abby along with the other members of her team at Garden Grove Kia! Thank you Abby and GGK! More
by ldchancy_rn
Employees Worked With
Mike Mosier, Khristina Esqueda, Abigail Nichols Nichols
January 20, 2020
Abby and Bryanna went above and beyond to ensure I got the car I wanted. Easy to communicate with and quick response. They worked with my budget without compromising in quality and were extremely friendly the car I wanted. Easy to communicate with and quick response. They worked with my budget without compromising in quality and were extremely friendly throughout it all. I am so thankful for these girls for helping me get the car I wanted and making it incredibly stressful free. Thanks again for taking care of me and my fam!!! More
by Amanda
Employees Worked With
Abigail Nichols Nichols, Bryanna Crawford
January 18, 2020
Relatively painless to negotiate the deal. Quick to respond to resolve some issues with the purchased vehicle. Could have been better if the dealer were open to price negotiation. respond to resolve some issues with the purchased vehicle. Could have been better if the dealer were open to price negotiation. More
by J LEE
Employees Worked With
Khristina Esqueda
January 16, 2020
My wife and I drove from san bernardino, to Garden grove, because of our sales representative, Abby Nichols, we cant say enough good things about her, we found the car online, by afternoon we were d grove, because of our sales representative, Abby Nichols, we cant say enough good things about her, we found the car online, by afternoon we were driving it home, with the most minimal down payment, and with fair credit score, she made my buying expierience worth driving 1 hour away, , ask for Abby Nichols, More
by bornagain_lourdes
Employees Worked With
Abigail Nichols Nichols
January 05, 2020
James made buying a car a great experience James Allen was very professional and at the same time treated us like family. He was very knowledgeable with all the vehicles on the lot/remote lot. James Allen was very professional and at the same time treated us like family. He was very knowledgeable with all the vehicles on the lot/remote lot. James was patient with us and gave us plenty of privacy when we asked for a minute to discuss our options. At no time did we feel pressured or rushed. The negotiation process was truly hassle free. Thanks to Paul in finance, the paperwork process was quick and easy. This is the 2nd car we purchased from Garden Grove KIA in the last 6 months. Sales people like James and Ed Villa (our last sales person) are the reason we will buy our next car from Garden Grove KIA. Thank you James. More
by Guy with mean wife
Employees Worked With
Paul Park, James Allen
December 31, 2019
Awesome dealer, really friendly James was a really friendly and helpful sales representative, he was really patient with our process and made sure that we got what we needed? James was a really friendly and helpful sales representative, he was really patient with our process and made sure that we got what we needed? More
by Blandina.fregoso
Employees Worked With
James Allen
December 30, 2019
Excellent Service! Class organization all the way. Super nice, efficient, clear and friendly. We worked with Stella... best sales experience We’ve ever had. Knowledge Class organization all the way. Super nice, efficient, clear and friendly. We worked with Stella... best sales experience We’ve ever had. Knowledgeable, friendly, and kind. 2nd purchase from this dealership and will absolutely return. More
by CJCan
Employees Worked With
Estela Ayon
December 24, 2019
Finally! James was super helpful and was really nice! Best Kia I have been to and feel great about my new car! No BS finally and I visited four other dealershi James was super helpful and was really nice! Best Kia I have been to and feel great about my new car! No BS finally and I visited four other dealerships that were trying to scam me with fees or up sell me on a car I did not want. More
by Klogan32
Employees Worked With
The manager and the finance girl , James Allen
