Garden City Mazda
Hempstead, NY
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After my brand new Toyota was total due to faulty brakes Mazda made me feel safe with my choice for a new car. Danny was a great salesman and made our process easy and fast would highly recommend. Mazda made me feel safe with my choice for a new car. Danny was a great salesman and made our process easy and fast would highly recommend. More
This place is a horror show. Bought a new car through them for my wife. From day 1 the Fobs were terrible. No good remote way to start your car. Fast forward to last week. My 14 Bought a new car through them for my wife. From day 1 the Fobs were terrible. No good remote way to start your car. Fast forward to last week. My 14 year old leaves keys in car as my wife shuts the door. No problem right? Wrong. The fob doesnt work. So my 18 month old is stuck in the car. Ok my wife logs into the paid for app. It doesnt work. She calls my 5 miles away. I bring second fob it doesnt work. Now my baby is in the car for 15 minutes hysterical in moderate heat. So i break the window. Cut my arm open and get my daughter out. The baby seat is soaked with her sweat and the glass is everywhere. Next day i call the dealer. Leave a message with reception no return call. The day after that I call again no return call! One more try and no call from management. What kind of low life people dont call back in this situation. Trust me find a better dealership. These people are the worst. More
ABSOLUTELY terrible DO not waste your time going there! I wanted to test drive a car that I was contacted via text by the dealership, when we agreed on a day and time I told Mazda that to MAKE SURE the v I wanted to test drive a car that I was contacted via text by the dealership, when we agreed on a day and time I told Mazda that to MAKE SURE the vehicle was available for sale over 3 times. I drove all the way over there after NUMEROUS times telling them if it weren't available please let me know. I re engaged AGAIN before I drove there to confirm the test drive I was told it was good to go. I drove all the way there to be told the car was SOLD! This is TERRIBLE business practices and people should AVOID a dishonest dealership like Garden City(Hempstead really) Mazda! More
had a great experience having service on my CX5 at this place yesterday. Stephanie the service advisor was super and Pepsi on first phone call was very nice for sure. Even met with Jack D. the GM and felt place yesterday. Stephanie the service advisor was super and Pepsi on first phone call was very nice for sure. Even met with Jack D. the GM and felt welcome, valued and cared for here the way all should, but don't. Many other dealerships have left customer service by the wayside but THIS dealership is the BEST! And it's beautiful too. I will recommend it to all for sales and service from now on. More
Kelcey ,Thank you for all your help during my car purchase. I really appreciated your patience, guidance, and honesty. It made the whole process much easier and enjoyable purchase. I really appreciated your patience, guidance, and honesty. It made the whole process much easier and enjoyable More
Just went with a friend who purchased a new CX5, and the entire process was actually a lot of fun and stress free. Would highly recommend this dealership. Jennifer was a very sweet sales person and Ben jus entire process was actually a lot of fun and stress free. Would highly recommend this dealership. Jennifer was a very sweet sales person and Ben just made the whole deal so much easier. More
I recently returned to Mazda Garden City to lease another Mazda CX-30 (3rd trim), and once again, the experience was outstanding. The vehicle exceeded my expectations, and the team delivered exceptional cust Mazda CX-30 (3rd trim), and once again, the experience was outstanding. The vehicle exceeded my expectations, and the team delivered exceptional customer service from start to finish. Eddie, my sales consultant, was especially impressive. He took the time to accommodate all my questions and ensured the entire process was smooth and transparent. Jose from the Finance Department was highly professional and accommodating, helping me secure a price close to what I had hoped for. Ben, the Manager, also made sure all my concerns were addressed and that I was fully satisfied throughout the process. Overall, the Mazda Garden City team consistently demonstrates excellence. Their commitment to customer satisfaction is evident, and I left extremely pleased with my lease. I highly commend Eddie for his outstanding work ethic and he deserves recognition and promotion. More


