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Garber Honda - Service Center

Rochester, NY

4.8
580 Reviews

580 Reviews of Garber Honda - Service Center

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April 30, 2024

Always helpful service. Quick and easy. Uber rides from dealer to home and back make it such an enjoyable stress free experience. More

by wallen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sheradin
May 01, 2024 -

Garber Honda responded

We're glad to know you had a stress-free experience with our team at Garber Honda. We always aim for quick and easy service, including the rides! Thanks for sharing your feedback.

April 29, 2024

It was a great experience. Tim was a very knowledgeable and personable salesman. He took the time answering all of my questions about the safety features and programs in the sy More

by CLAIRE.MALINOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Garber Honda responded

Claire, we're delighted to know that Tim and Dan were able to provide you with the detailed information you needed at Garber Honda. We look forward to working with you again in the future!

April 25, 2024

Roy was excellent. Not only was he great at communicating and friendly, but also went above and beyond for customer service. More

by JANEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
Apr 26, 2024 -

Garber Honda responded

Janeen, we're delighted to know that Roy provided excellent service during your visit at Garber Honda. We strive for top-notch customer experience and it's great to see you received just that!

April 25, 2024

Great experience from beginning to end. James helped me out and had answers for everything. Highly recommend Garber Honda. More

by DerpTeedle
Recommend Dealer
Yes
Employees Worked With
James Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Garber Honda responded

We're glad to know you had a great experience with us at Garber Honda! James and our team always strive to provide helpful service. Thanks for the recommendation, we appreciate it!

April 24, 2024

Ryan was very courteous, explained everything to be completed and when work was done explained the bill More

by RGOSTLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 25, 2024 -

Garber Honda responded

We're glad to know that Ryan was able to provide a thorough and courteous service at Garber Honda. We appreciate your feedback, thank you for taking the time to share it!

April 22, 2024

Quick and excellent service. Great customer service. Nice environment. Short wait time. Knowledgeable staff. Very pleased More

by RDENNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Garber Honda responded

We're delighted to know you had a positive experience at Garber Honda! Your kind words about our quick service, customer care and knowledgeable staff mean the world to us. Thanks for taking the time to share your feedback!

April 17, 2024

Always a dependable service. I know I can count on having my car serviced the right way the first time. I have been a customer for over 20 years and trust them to keep my Hondas More

by MickyK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Service Dept
Apr 18, 2024 -

Garber Honda responded

It's fantastic to know you've trusted Garber Honda with your car service for over 20 years! Your trust in us means the world. We appreciate the kind words and look forward to keeping your Hondas in top shape.

Apr 18, 2024 -

MickyK responded

Thanks for your response! Debbie and Ryan have always taken good care of me ! I have referred many of my friends to Garber because of the service people. Thanks again for keeping my Hondas running smoothly.

April 16, 2024

Excellent service. All on time while I waited for my car after an oil change. More

by TOMKINSONHEALTH
Recommend Dealer
Yes
Employees Worked With
Service dept
Apr 17, 2024 -

Garber Honda responded

We're so happy to hear your service visit was excellent and on time at Garber Honda. We appreciate you sharing your positive experience!

April 14, 2024

Great customer service in the service dept. Very helpful and kept me uptodate on the status of my oil change and tire rotation. Reasonable costs too. More

by C.sweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Whitmore
Apr 15, 2024 -

Garber Honda responded

We're glad to know our service department at Garber Honda met your expectations! We always aim to keep you informed and offer reasonable prices. Thanks for the review!

April 13, 2024

The service department was courteous & professional. They gave me a time when the work would be completed and it was More

by LWILSON20
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Apr 15, 2024 -

Garber Honda responded

We're delighted to know that our service department at Garber Honda met your expectations and delivered on time. Thank you for sharing this positive feedback!

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