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Garber Honda - Service Center

Rochester, NY

4.8
580 Reviews

580 Reviews of Garber Honda - Service Center

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August 22, 2024

It was easy to schedule a service appt. The service tech. sent a video showing me what he found from his inspection while doing some routine maintenance. The service adviser explained wha More

by KATZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 23, 2024 -

Garber Honda responded

Katze, we're delighted to hear that you had an excellent experience with our service team at Garber Honda. Thanks for sharing your feedback!

August 20, 2024

I don't have 15 words to say about Garber's Service Center, but they did good. More

by Just a guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the service rep's name.
Aug 20, 2024 -

Garber Honda responded

Thank you for taking the time to leave us a review! We hope to see you again!

August 18, 2024

Jayden Haas was our sales person. He impressed us as being very knowledgeable and forthright. In addition, he was personally very engaging and patient, which was significant in our More

by DEJOHN0
Recommend Dealer
Yes
Employees Worked With
Jayden Hass
Aug 19, 2024 -

Garber Honda responded

Thank you for sharing your experience! We're glad to hear Jayden's knowledge and patience made a positive impact on your decision at Garber Honda. Enjoy your new vehicle!

August 16, 2024

They did an excellent job of making my SUV look like new after the accident. Also, one of the workers was kind enough to drive me to Enterprise to get my rental instead of them picking me up. They really go More

by GMCENTOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 16, 2024 -

Garber Honda responded

We're so glad to hear that our team at Garber Honda could make your SUV look like new and provide exceptional service. Thanks for sharing your experience, and we're always here if you need anything!

August 13, 2024

The service writers were friendly and professional. They processed my request quickly. The service time was OK, but it could have been a little shorter. The multi-point vehicle inspection was a nice More

by LC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
forgot the gentleman's name
Aug 13, 2024 -

Garber Honda responded

Thanks for sharing your experience! We're glad to hear our team at Garber Honda provided friendly and professional service. We'll take note of the feedback on service time, and we appreciate you choosing us!

August 13, 2024

Service appointment arrangements were very quickly provided to repair/replace damage part from flood waters and provide ‘mileage due’ auto maintenance service immediately as requested More

by dbrown17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sheradin
Aug 14, 2024 -

Garber Honda responded

Thank you for sharing your experience! We're glad to hear our team at Garber Honda could promptly assist with both the flood damage repair and maintenance service. Safe travels ahead!

August 12, 2024

They were quick and they kept me up to date on how things were going More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 13, 2024 -

Garber Honda responded

We're thrilled to see the positive feedback, James. Thanks for choosing Garber Honda!

August 09, 2024

My appointment was kept on time and the state inspection was very quick. This is probably the quickest state safety inspection I’ve had. A pleasure working with Garber. More

by WABITTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service associate
Aug 09, 2024 -

Garber Honda responded

We're delighted to hear that your state inspection was quick and efficient at Garber Honda. Thanks for sharing your positive experience with us!

August 08, 2024

The collision center was very professional and helpful. They did a fantastic job on my vehicle. I am very pleased with work. I would highly recommend them. More

by shabba123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Biemiller
Aug 09, 2024 -

Garber Honda responded

We're delighted to hear that you had a great experience with our collision center at Garber Honda. Thanks for the recommendation and your kind words!

August 06, 2024

Had a really great experience working with Zach. He was very attentive to my needs answering all the big and small questions I had. I feel really good about my purchase and will be working with th More

by SCOTT.SULLIVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Garber Honda responded

Scott, we're delighted to hear that Zach provided such attentive service at Garber Honda. Thanks for sharing your positive experience and we look forward to assisting you again in the future!

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