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Garber Automotive Porsche Audi

Rochester, NY

4.9
730 Reviews
Garber Rochester is part of Garber Automotive, a nationwide auto group first founded back in 1907. After successfully establishing dealership in the Midwest and South, Garber Rochester decided to bring its winning formula to the Rochester area in 2011. Drivers and car buyers from Buffalo, Syracuse, and Brighton have quickly become loyal to the dealership due to its unwavering commitment to service and customer satisfaction. That commitment has been a hallmark of Garber Rochester’s philosophy since day one, and it’s more than just talk. Everyone on our Rochester team is eager and able to go the extra mile for customers. If you need help selecting the right new car for your needs and budget, our staff is here to help you make smarter choices. If you want to save big on a pre-owned vehicle, we are just as ready to help. Our financing team makes use of every resource to find you the best loan offer out there. And our service team takes pride in treating both the customer and his or her vehicle right. Each of our departments is great individually, but our dealership is designed for them to each work together to provide you with a seamlessly excellent experience. Finding a dealership that you can trust the first time and every time after is a real challenge. We invite you to visit Garber Rochester and allow us to earn your business. We truly believe we do more for the customer, and we would love for our next customer to be you. Visit us in person Monday through Saturday, or contact us at your convenience with any questions.
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3955 West Henrietta Road

Rochester, NY

14623

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Showing 730 reviews

October 28, 2023

Paul, Scott, and Mike in Porsche service are excellent to work with. Paul is always helpful with questions! Kelly Hamill More

by kjkjc4405
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Scott and Mike are both excellent machanics
Nov 14, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that our team, especially Paul, Scott and Mike have been helpful in answering your questions at Porsche Rochester. Thanks for the positive feedback!

October 28, 2023

Paul expedited my unscheduled service so I could enjoy the last few days of the driving season. The car was washed and had a quick detail. Fantastic warranty service! More

by BUCELLA.TOM
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Paul
Nov 14, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that Paul and our team at Porsche Rochester were able to provide you with efficient service. Enjoy the last few days of driving season in your freshly-detailed car!

October 27, 2023

Responsive, kept us informed every step of the way. Would highly recommend this service center. Paul is wonderful. More

by MDALEY6157
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Recommend Dealer
No
Employees Worked With
Paul D’Aires
Oct 30, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know you had a positive experience with us at Porsche Rochester! Your recommendation means the world to us. We'll be sure to pass along your kind words about Paul and our service center. If there is anything else we can do, please do not hesitate to reach out. Todd Trask Service Manager TTrask@GarberROC.com (585) 334-1600

October 27, 2023

Zach (Audi) and Paul (Porsche) are both great to work with. The video service overview is a great addition. I trust that my Audi R8v10 and Porsche Panamera 4S are in good hands with the Garber Porsche Au More

by Mark Gentile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach (Audi), Paul (Porsche)
Nov 10, 2023 -

Garber Automotive Porsche Audi responded

Mark, we're glad to know you trust our team at Porsche Audi Rochester with your vehicles. Thanks for the shout-out to Zach and Paul! Enjoy driving your Audi R8v10 and Porsche Panamera 4S.

October 27, 2023

Chris is knowledgeable and explain the need that required for the service. friendly and understanding what customer need. More

by CL54225
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Recommend Dealer
Yes
Employees Worked With
Chris Dean
Nov 13, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that Chris was able to assist you effectively and understand your needs at Audi Rochester. Thank you for the positive feedback!

October 24, 2023

Porsche service is always excellent. Paul is super helpful and Scott does a great job on the car. One thing that the dealership's new owners have added is the video survey of the car at More

by KQSCHWARZ
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Paul and Scott
Nov 08, 2023 -

Garber Automotive Porsche Audi responded

KQSCHWARZ, we're delighted to know that you had an excellent service experience with Paul and Scott at Porsche Audi Rochester. We appreciate your feedback on the video survey - it's great to know it enhances your experience! Thank you for choosing us.

October 22, 2023

Excellent service. Really liked viewing the video - a useful tool that demonstrates what was done and the findiings. More

by MARK_UTELL
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Not sure of name - gentleman in the middle work station was just excellent. Assigned to Paul but he seemed busy during my coming and going.
Nov 06, 2023 -

Garber Automotive Porsche Audi responded

Mark, we're glad to know you found our video service useful at Audi Rochester. We believe in transparency and keeping our customers informed. Thanks for the feedback!

October 21, 2023

Paul always takes very good care of us. He explains what needs to be done and why it needs to be done and make sure the cars handled with the upmost of care. More

by Gerald Pickering
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Scott Maclean and Paul D’Aries
Nov 06, 2023 -

Garber Automotive Porsche Audi responded

Gerald, it's great to know that Paul has been taking good care of you at Porsche Rochester. We appreciate your feedback and look forward to serving you in the future!

October 21, 2023

Good service. No complaints. Thank you very much! Not sure what else to say here! More

by ALEX.R.KOHL
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Recommend Dealer
Yes
Employees Worked With
Zachary Burke
Nov 06, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the positive review of Porsche Audi Rochester, ALEX.R.KOHL!

October 21, 2023

Paul has been the service adviser I've worked with for the last 15 years and even though all I'm having done most times is a state inspection he gives me the same friendly attention as if I were spending More

by ARTVON
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Paul D'Aries
Nov 06, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that Paul has been providing you with top-notch service for the last 15 years at Porsche Rochester. It's our goal to make every visit, no matter how small or big, a great one! Thanks for your continued support.

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