Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Garber Automotive Porsche Audi

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.9
730 Reviews
Garber Rochester is part of Garber Automotive, a nationwide auto group first founded back in 1907. After successfully establishing dealership in the Midwest and South, Garber Rochester decided to bring its winning formula to the Rochester area in 2011. Drivers and car buyers from Buffalo, Syracuse, and Brighton have quickly become loyal to the dealership due to its unwavering commitment to service and customer satisfaction. That commitment has been a hallmark of Garber Rochester’s philosophy since day one, and it’s more than just talk. Everyone on our Rochester team is eager and able to go the extra mile for customers. If you need help selecting the right new car for your needs and budget, our staff is here to help you make smarter choices. If you want to save big on a pre-owned vehicle, we are just as ready to help. Our financing team makes use of every resource to find you the best loan offer out there. And our service team takes pride in treating both the customer and his or her vehicle right. Each of our departments is great individually, but our dealership is designed for them to each work together to provide you with a seamlessly excellent experience. Finding a dealership that you can trust the first time and every time after is a real challenge. We invite you to visit Garber Rochester and allow us to earn your business. We truly believe we do more for the customer, and we would love for our next customer to be you. Visit us in person Monday through Saturday, or contact us at your convenience with any questions.
Contact Dealership
View Awards

3955 West Henrietta Road

Rochester, NY

14623

Directions

By Type

Showing 730 reviews

November 09, 2023

Easy, quick, and professional service. Direct lines of communication between customer, advisor, and technician. I appreciate the enjoyable automotive experience. More

by alexrendon134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
Report | Print
Nov 30, 2023 -

Garber Automotive Porsche Audi responded

Alex, we're glad to know you found our service at Porsche Audi Rochester easy and professional. We strive for open communication with all of our customers - thanks for the positive feedback!

November 09, 2023

Professional and friendly service and great area to wait in. My service took about an hour, just what I was expecting. More

by EMASON32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that your service experience at Porsche Audi Rochester met your expectations! Thank you for the positive feedback about our team and waiting area. We appreciate it!

November 08, 2023

I thought I was on the right date for my appointment. But I was days early! My service person was great in fitting me in and taking great care of me. More

by bluedanlou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service mgr
Report | Print
Nov 29, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know our team at Porsche Audi Rochester was able to accommodate you despite the mix-up. Thanks for sharing your positive experience, we appreciate it!

November 05, 2023

Service man found the brake light issue and also discovered a bushings problem while inspecting the car! This is what I expect from a service department and today, they delivered. More

by mikebonady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Report | Print
Nov 21, 2023 -

Garber Automotive Porsche Audi responded

Mike, we're glad to know our service team at Audi Rochester was able to detect and fix the issues with your car. Thanks for trusting us with your vehicle's needs!

November 05, 2023

Dan provided a lot of information regarding the new car and its features. They really made sure we knew the car and how it operates. More

by JJANICKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Bresnan
Report | Print
Nov 21, 2023 -

Garber Automotive Porsche Audi responded

JJANICKI, we're glad to know that Dan was able to provide you with all the information needed for your new car at Audi Rochester. We always want our customers to feel confident about their purchases. Thanks for sharing!

November 04, 2023

I appreciate the fast and friendly service. I’ve always been very happy with the Audi service work. More

by BOB.MAYBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl and Zack
Report | Print
Nov 21, 2023 -

Garber Automotive Porsche Audi responded

Thank you so much for this fantastic review. Happy customers are what we always strive for, so reading this made my day! If there’s anything Audi Rochester can do for you in the future, please don’t hesitate to reach out to us.

November 04, 2023

Always have the best experience with your Dealership. .. Friendly and very knowledgeable..It has always been a pleasure. More

by KCOLLINS6973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bresdan
Report | Print
Nov 21, 2023 -

Garber Automotive Porsche Audi responded

We're delighted to know that you've consistently had great experiences with us at Audi Rochester. Thanks for your kind words about our friendly and knowledgeable team!

November 04, 2023

Paul and Scott always do a stellar job. Superstars, as always! Thank you so much! More

by vtxdrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D’Aries
Report | Print
Nov 21, 2023 -

Garber Automotive Porsche Audi responded

Vtxdrew, thank you for sharing your support of Porsche Rochester!

November 04, 2023

Excellent customer service prompt responses,, courteous, friendly detailed thoughtful pleasant respectful trustworthy professional considerate reliable. More

by CEISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D’Aries
Report | Print
Nov 21, 2023 -

Garber Automotive Porsche Audi responded

We appreciate your kind words about our team at Porsche Rochester! It's great to know that you found us reliable, professional and considerate. Thanks for the review!

November 02, 2023

Service, personal awareness of my car’s history of maintence all excellent. All equaled my expected Porsche quality of its product More

by FEWTACKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not a sales visit
Report | Print
Nov 21, 2023 -

Garber Automotive Porsche Audi responded

We're delighted to know that our service and attention to your car's history met your expectations. Thanks for trusting Porsche Rochester with the care of your vehicle!

1
...
15
16
17
...
73