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Garber Automotive Porsche Audi

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.9
730 Reviews
Garber Rochester is part of Garber Automotive, a nationwide auto group first founded back in 1907. After successfully establishing dealership in the Midwest and South, Garber Rochester decided to bring its winning formula to the Rochester area in 2011. Drivers and car buyers from Buffalo, Syracuse, and Brighton have quickly become loyal to the dealership due to its unwavering commitment to service and customer satisfaction. That commitment has been a hallmark of Garber Rochester’s philosophy since day one, and it’s more than just talk. Everyone on our Rochester team is eager and able to go the extra mile for customers. If you need help selecting the right new car for your needs and budget, our staff is here to help you make smarter choices. If you want to save big on a pre-owned vehicle, we are just as ready to help. Our financing team makes use of every resource to find you the best loan offer out there. And our service team takes pride in treating both the customer and his or her vehicle right. Each of our departments is great individually, but our dealership is designed for them to each work together to provide you with a seamlessly excellent experience. Finding a dealership that you can trust the first time and every time after is a real challenge. We invite you to visit Garber Rochester and allow us to earn your business. We truly believe we do more for the customer, and we would love for our next customer to be you. Visit us in person Monday through Saturday, or contact us at your convenience with any questions.
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3955 West Henrietta Road

Rochester, NY

14623

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Showing 730 reviews

November 20, 2023

I had a very good experience for the Garber Audi, especially salesman, Dan Bresnan. Dan, patient with me as we searched for the right vehicle. More

by JPAULIN1
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Bresnan
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Dec 18, 2023 -

Garber Automotive Porsche Audi responded

JPAULIN1, it's great to know you had a positive experience with Dan at Garber Audi. We always aim for customer satisfaction and we're glad we hit the mark! Enjoy your new vehicle!

November 19, 2023

Excellent! My Audi was in and out the same day and the service was lightning fast! More

by PJOHNSON0820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Garber Automotive Porsche Audi responded

Pjohnson0820, we're delighted we could deliver an excellent experience! - Audi Rochester Team

November 18, 2023

Garber Automotive Porsche Audi did an exceptional job servicing my car. They communicated well and performed the work in a timely manner. More

by BLOVE1056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
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Dec 12, 2023 -

Garber Automotive Porsche Audi responded

We're so glad to know that our team at Porsche Audi Rochester was able to provide you with exceptional service and communication. Thanks for choosing us, we appreciate your support!

November 18, 2023

A very pleasant experience in the service department. They are quick to greet you, very friendly and helpful. The waiting area is comfortable and allows for various types of seating (in case you brought More

by robinjennings3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Garber Automotive Porsche Audi responded

Robin, we're glad to know you had a pleasant experience with our service department at Audi Rochester. We aim for quick and friendly service while providing a comfortable waiting area. Thanks for the positive feedback!

November 18, 2023

Quick diagnosis, top notch customer service and very timely communication of both the problem and the solution. More

by KHALPIN73
Recommend Dealer
Yes
Employees Worked With
Chris in Service
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Dec 12, 2023 -

Garber Automotive Porsche Audi responded

KHALPIN73, we're glad to know you had a positive experience with our team at Audi Rochester. We always aim for efficient service and clear communication. Thanks for the review!

November 18, 2023

Zach was amazing and took care of all of my audi service needs. He was consistent in providing me with updates throughout the day. More

by JOHN_CULLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burke
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Dec 12, 2023 -

Garber Automotive Porsche Audi responded

John, it's great to know that Zach was able to meet your Audi service needs at Audi Rochester. We appreciate the positive feedback and look forward to assisting you in the future!

November 17, 2023

Friendly, efficient customer service desk representative and technician. Comfortable waiting room. Timely updates on service status. Thorough review of service results. More

by BOATINGBOUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dean
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Dec 12, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know you found our customer service and technicians at Audi Rochester friendly and efficient. We strive for comfort, timely updates, and thorough reviews of services. Thanks for the positive feedback!

November 16, 2023

Service was very goo. Staff was very accomodating and freindly. Easy to work with and informative More

by RHF1256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dean
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Dec 11, 2023 -

Garber Automotive Porsche Audi responded

Thanks for sharing your positive review with us. It makes us happy to see that our team is providing our customers with informative services that help you get what you need. See you next time! - The Audi Rochester Team

November 16, 2023

My appointment for inspection was on time and extremely efficient. Thanks to Zach and the whole Garber team. More

by MHURLEY14450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
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Dec 11, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know your appointment went smoothly and efficiently! Zach and the rest of our team at Audi Rochester appreciate your positive feedback. Thanks for choosing us!

November 16, 2023

Unlike many dealerships in my city, Garber is one of the few that are completely honest and above board. I know this because I have bought mini cars from mini dealerships in this dealership really treats ev More

by BOB@EMHEALER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Trask, Chris Dean
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Dec 11, 2023 -

Garber Automotive Porsche Audi responded

We're delighted to know that you've had such a positive experience with us at Garber Porsche Audi Rochester. We pride ourselves on our honesty and customer service, so it's great to see this reflected in your review. Thanks for choosing us!

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