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Garber Automotive Porsche Audi

Rochester, NY

4.9
730 Reviews
Garber Rochester is part of Garber Automotive, a nationwide auto group first founded back in 1907. After successfully establishing dealership in the Midwest and South, Garber Rochester decided to bring its winning formula to the Rochester area in 2011. Drivers and car buyers from Buffalo, Syracuse, and Brighton have quickly become loyal to the dealership due to its unwavering commitment to service and customer satisfaction. That commitment has been a hallmark of Garber Rochester’s philosophy since day one, and it’s more than just talk. Everyone on our Rochester team is eager and able to go the extra mile for customers. If you need help selecting the right new car for your needs and budget, our staff is here to help you make smarter choices. If you want to save big on a pre-owned vehicle, we are just as ready to help. Our financing team makes use of every resource to find you the best loan offer out there. And our service team takes pride in treating both the customer and his or her vehicle right. Each of our departments is great individually, but our dealership is designed for them to each work together to provide you with a seamlessly excellent experience. Finding a dealership that you can trust the first time and every time after is a real challenge. We invite you to visit Garber Rochester and allow us to earn your business. We truly believe we do more for the customer, and we would love for our next customer to be you. Visit us in person Monday through Saturday, or contact us at your convenience with any questions.
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3955 West Henrietta Road

Rochester, NY

14623

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Showing 730 reviews

November 29, 2023

Smooth and painless visit. Zach Burke continues to be a personable, knowledgeable consummate professional committed to client service. He is a strong asset for Audi of Rochest More

by MTRABOLD
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Zach Burke
Dec 28, 2023 -

Garber Automotive Porsche Audi responded

We're delighted to know that Zach Burke made your visit smooth and painless at Porsche Audi Rochester. We appreciate the kind words about his professionalism and dedication!

November 29, 2023

They were very accommodating, and took care of another dealership's issue quickly. Very responsive. More

by KYMPENROSE
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Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the positive review of Audi Rochester, Kympenrose!

November 28, 2023

good service, video report could show more detail of the work performed. Vehicle was taken at the appointment time, and work was completed within predicted time. More

by RTAFSCHROEDER
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Recommend Dealer
Yes
Employees Worked With
Todd Trask
Dec 27, 2023 -

Garber Automotive Porsche Audi responded

We appreciate your feedback and are glad to know that you were satisfied with our service at Audi Rochester. We'll take note of your suggestion about the video report for future improvements. Thanks for choosing us!

November 28, 2023

Audi was very informative with the service they did today. All went smoothly. Thank you More

by KSCHU13
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Garber Automotive Porsche Audi responded

Thanks for sharing your positive review with us. It makes us happy to see that our team is providing our customers with informative services. See you next time! - The Audi Rochester Team

November 26, 2023

Everything went smoothly for a check engine. Problem found, fixed and still under warranty. Zach as always was a pleasure to work with. My only issue was I had to wait 2 weeks for a loaner, I gu More

by CCMEAGHER
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Zach
Dec 26, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that your check engine issue was resolved smoothly and under warranty at Porsche Audi Rochester. We appreciate the patience you showed during our busy tire changing season, we'll work on improving loaner availability for future visits. Thanks for sharing your experience!

November 25, 2023

Fast easy inspection. Drop off service went very well. Car was completed same day service. More

by ELLISON1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Garber Automotive Porsche Audi responded

We are so happy that our Porsche Rochester team earned your five stars. Thanks, Ellison1!

November 23, 2023

As usual the service department went above and beyond. On very short notice they were able to get my A6 back on the road for a week long road trip. Paul is a pleasure to work with. More

by JHBOLENDER1950
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Recommend Dealer
Yes
Employees Worked With
Paul Palmer
Dec 20, 2023 -

Garber Automotive Porsche Audi responded

JHBOLENDER1950, we're glad to know our service department at Audi Rochester could help get your A6 ready for the road trip. We'll pass along your compliments to Paul! Safe travels!

November 22, 2023

Excellent service anytime I am there, friendly, considerate of my time, attention to detail, on top of it all. More

by DEBBCANNAN
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Recommend Dealer
Yes
Employees Worked With
Paul Palmer
Dec 20, 2023 -

Garber Automotive Porsche Audi responded

We're delighted to know that you've consistently received excellent service at Porsche Rochester. Our team always aims to be friendly, considerate, and attentive. Thanks for the great review!

November 21, 2023

So pleased. Chris was very pleasant and helpful. Waiting area was nicely appointed and my car was serviced quickly More

by EKM2969
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Recommend Dealer
Yes
Employees Worked With
Chris Dean
Dec 18, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know you had a positive experience with Chris and enjoyed our waiting area at Porsche Audi Rochester. Thanks for the feedback, we appreciate it!

November 21, 2023

My first time getting service here on recommendation of my work colleagues. All in all a good experience at reasonable cost. The work was done properly and took less time than expected. More

by eszpala
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Paul Palmer
Dec 19, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that your first service experience at Porsche Audi Rochester was a positive one! We appreciate the recommendation from your colleagues and are happy we could provide efficient, quality work. Thanks for sharing this review with us!

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