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Garber Automotive Porsche Audi

Rochester, NY

4.9
730 Reviews
Garber Rochester is part of Garber Automotive, a nationwide auto group first founded back in 1907. After successfully establishing dealership in the Midwest and South, Garber Rochester decided to bring its winning formula to the Rochester area in 2011. Drivers and car buyers from Buffalo, Syracuse, and Brighton have quickly become loyal to the dealership due to its unwavering commitment to service and customer satisfaction. That commitment has been a hallmark of Garber Rochester’s philosophy since day one, and it’s more than just talk. Everyone on our Rochester team is eager and able to go the extra mile for customers. If you need help selecting the right new car for your needs and budget, our staff is here to help you make smarter choices. If you want to save big on a pre-owned vehicle, we are just as ready to help. Our financing team makes use of every resource to find you the best loan offer out there. And our service team takes pride in treating both the customer and his or her vehicle right. Each of our departments is great individually, but our dealership is designed for them to each work together to provide you with a seamlessly excellent experience. Finding a dealership that you can trust the first time and every time after is a real challenge. We invite you to visit Garber Rochester and allow us to earn your business. We truly believe we do more for the customer, and we would love for our next customer to be you. Visit us in person Monday through Saturday, or contact us at your convenience with any questions.
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3955 West Henrietta Road

Rochester, NY

14623

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Showing 730 reviews

December 13, 2023

The service was timely and on point, Paul was very helpful as always. The pickup was effortless. More

by ETHEO4U
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tim Carney
Jan 09, 2024 -

Garber Automotive Porsche Audi responded

We appreciate you taking the time to share your wonderful feedback about our helpful and reliable team – this is what we always strive for! Thank you again from all of us at Porsche Rochester!

December 12, 2023

Paul in service center is courteous, knowledgeable and a perfect representative of your business brand. Tim McGill More

by MCGILL_LAW
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Recommend Dealer
Yes
Employees Worked With
Paul in Service
Dec 13, 2023 -

Garber Automotive Porsche Audi responded

We're delighted to know that Paul was able to provide you with top-notch service at Porsche Rochester. Your feedback is greatly appreciated and we look forward to serving you again in the future!

December 05, 2023

Good experience as always. Staff are courteous and Garber provides a comfortable environment while waiting for your vehicle More

by GUNTA.LIDERS
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Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Garber Automotive Porsche Audi responded

We're glad to know you had a good experience with us at Audi Rochester and appreciated our comfortable environment. Thanks for the positive feedback!

December 03, 2023

Kept me updated on the progress & repair was quicker than expected . I appreciate the communication More

by HFFLYNN
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
No one
Jan 05, 2024 -

Garber Automotive Porsche Audi responded

We are happy to hear that we provided communicative and helpful customer service and appreciate your kind words. Safe travels until next time! - Audi Rochester Team

December 02, 2023

All interaction with staff were great. Disappointed you did away with washing the cars after service. Especially during the winter season. More

by MCAVANAUGH341
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Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Garber Automotive Porsche Audi responded

We appreciate your feedback and are glad to know that our staff interactions were positive at Porsche Audi Rochester. We understand the disappointment about the car wash service, especially during winter - we'll certainly take this into consideration for future improvements!

December 01, 2023

Our sales experience was great. Paul Palmer in service has been wonderful. I highly recommend this dealership. More

by PALLINICONSULTING
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Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Garber Automotive Porsche Audi responded

We're delighted to know that you had a great sales experience and found Paul's service wonderful at Audi Rochester. Thanks for recommending us!

December 01, 2023

Service crew was great, timely and explained all items that needed attention. Would highly recommend Audi Garber Service More

by PBARDANIS
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Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Garber Automotive Porsche Audi responded

PBARDANIS, we're glad to know our service crew at Garber Audi Rochester met your expectations! Thanks for recommending us and sharing your experience.

December 01, 2023

Zach was exremely helpful, turning what could have been a frustrating glitch into a positive experience that has increased my confidence and loyalty to this audi dealer. More

by MKTANENHAUS
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Recommend Dealer
Yes
Employees Worked With
Zach Burke (Service)
Jan 03, 2024 -

Garber Automotive Porsche Audi responded

MKTANENHAUS, it's great to know that Zach was able to turn a potential issue into a positive experience for you at Audi Rochester. We appreciate your loyalty and confidence in us!

December 01, 2023

Chris in the Service Department is great. Great communication, quick turnaround time. Great service. 10/10 More

by GEORGEFARAH14
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Recommend Dealer
Yes
Employees Worked With
Chris Dean
Jan 03, 2024 -

Garber Automotive Porsche Audi responded

George, it's great to know that Chris and our Service Department at Audi Rochester provided you with excellent service. Thanks for the perfect score!

November 30, 2023

My experience with Audi was grate . my problems solved great job Audi no regrets am thankfully. More

by KISSMIHUIE
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Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Garber Automotive Porsche Audi responded

We are honored to receive your support, Kissmihuie. Thank you! - Audi Rochester Team

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