Galpin Honda

My wife and I had an excellent experience buying a Honda My wife and I had an excellent experience buying a Honda Pilot from David Fuentes and Gilbert Jordan of Galpin Honda. I am writing this review to My wife and I had an excellent experience buying a Honda Pilot from David Fuentes and Gilbert Jordan of Galpin Honda. I am writing this review to encourage other potential car buyers to visit Galpin Honda. I have been shopping around for several months. I am rather a parsimonious (CHEAP) person, so it took awhile for us to buy one. We just finally got an amazing deal, and we are extremely happy. I have seen a total of 18 used Honda pilots. I have been to every Honda dealership in a 120 mile radius. None of the sales persons at other dealers where like sales men David Fuentes and Gilbert Jordan straight to the point, kind, helpful and not pushy. As soon as I walked onto the lot, David Fuentes approached me and my family. He had a big smile asked how he could help us how our day was going. My first thought was, I hope this guy isn't pushy. He walked me over to the used Honda pilot section on the lot and gave me a detailed review on the pilot. We took a test drive and came back. I made a low offer, but I told him I was headed to my appointment to another dealership before I would purchase the pilot. He said, maybe he could get the car even $500 lower than what I offered if I would make the deal on that day. I was intrigued and the price was $1500 below on kelley blue book. I still decided to go to another dealership that I had already called on and spoke with the sales manager. Two hours later David contacted me on the phone and he came back with an amazing deal for me. I was originally looking at the Honda pilot EX-L models, but he got me rock bottom price on a Touring model fully FULLY loaded and cheaper than most dealers have the EX-L models listed at. I hadn't considered the Touring because the price was above my budget. We looked at the touring model. My wife loved it, but I said no because it over the budget. David knew how my wife loved it and my 3 year old who climbed in and put the wireless DVD headset on. David really did surprise me because I was expecting him to work on a deal with the cheaper EX-L model and he went 1 step further working a VERY excellent bargain for me and my family without me even asking him to do so. We came back to the dealership at about 7pm and bought the Pilot by 9pm after Gilbert took me on another test drive to make sure I didn't just like it but loved it. David had to leave and asked Gilbert to help me out. In my opinion, Gilbert and David are both laid back happy go lucky type of guys who sincerely want to make you happy and not just another sale. Thank you both very much! I have bought over 20 cars from dealers and David and Gilbert are the nicest honest sales men I have come across. My neighbor said she wish she had bought her Honda pilot from Galpin Honda too. Two months ago she bought a 2010 Honda pilot with 5,400 more miles than ours and she paid $2,300 more and its a EX-L model not the Touring model we just got with all the goodies. Again, thank you very much. I will definitely recommend David and Gilbert at Galpin Honda to all my friends and all the people that I know looking for a car. Nick and Sally. More

This was the second time at Galpin Honda, And I was very happy with the service just like the first time, I want to thank Alexander Tumasov for his credit customer service!! I will definitely recommend you happy with the service just like the first time, I want to thank Alexander Tumasov for his credit customer service!! I will definitely recommend you see him for your car needs! Would buy another car from him in the future!!I love my Civic! More

Alexander T. Helped us out. Alex has great customer skills and is a friendly person. He is there for you. I would buy another car from him. skills and is a friendly person. He is there for you. I would buy another car from him. More

I was in the market for a Honda Odyssey and spent the better part of two days talking to sales people at various dealerships and test driving newer models of the Odyssey. After an exhaustive search for t better part of two days talking to sales people at various dealerships and test driving newer models of the Odyssey. After an exhaustive search for the perfect vehicle, we were ready to give up. The last dealership on our list was out of our way but we decided to give it a go. After many unappealing sales people, I was feeling less than hopeful that Galpin would be any different. I ask for Joe as I called him earlier about what he had in stock. He was a pleasure from the moment he introduced himself. He was informative, knowledgable, and never tried any underhanded tactics when selling the car. He sold me as much as the car sold itself. The process was relatively quick and painless. A few days later, he called a few times to check in on us and see how the car was serving us and to see if we had any questions pertaining to it. Thank you, Joe, for your service and for being "real"! More

I recently bought a new 2012 odyssey. Usually I don't write a review , but this time I must! I had a great experience purchasing my car at Galpin Honda. I felt that the salesperson treated me with treme write a review , but this time I must! I had a great experience purchasing my car at Galpin Honda. I felt that the salesperson treated me with tremendous respect and gave me the necessary attention and information I needed to purchase the car. I didn't feel rushed and would recommend to all to see Michael f. At Galpin Honda if they want a fantastic experience when buying a car. More

This review should be read with the understanding that we had no relationship to Galpin or any of its salespeople prior to our shopping experience, and so this review is completely objective and honest. W had no relationship to Galpin or any of its salespeople prior to our shopping experience, and so this review is completely objective and honest. We worked with Sean Butts, and throughout the process, he displayed a deep knowledge of both the products and the financing options, even recommending ways that we could maximize the value of our trade-in. There was absolutely no pressure from start to finish, but total responsiveness on his part. He also took it upon himself to personally secure the right vehicle (color, option package) for us, driving many miles out of his way to do so. It is no surprise that Sean is one of the leading salesmen across all of the Galpin brands. I would recommend him to anyone, without reservation. More

Finding the right car, color and working with numbers was a breeze. Didn't expect everything to go so smooth. Especially working with Dealing rep "Martin Teymouri" is highly recommendable. Person of his word a breeze. Didn't expect everything to go so smooth. Especially working with Dealing rep "Martin Teymouri" is highly recommendable. Person of his words. Should try him at least once before you move to any other dealership. More

Purchasing a new 2012 Civic from Galpin Honda was by far the best buying experience I have had. Of course car sales people are notoriously pushy, and as a single female looking for a car, the push and the the best buying experience I have had. Of course car sales people are notoriously pushy, and as a single female looking for a car, the push and the persuasion seems like it is laid on even stronger. I knew right away by talking on the phone with Joe Uphoff at Galpin, that I wanted to work with him -- he was straightforward about the pros and cons of each car, he laid out all the options within my price range (Fit or Civic, used and new), and did not push for one over the other. Ultimately I ended up with a car at the top of my price range, and am so happy with it in part because I came to the decision on my own after considering all of the facts. I also had a 2003 Civic that I traded in, which was a painless process. Of course there was some back and forth about the prices, but again done in a respectful and fair way. Joe is great about following up by phone after the purchase as well, to see if I have any questions or concerns about any aspect of the car. I give a strong recommendation to everyone I know to consider purchasing their next car from Galpin - I know I will, without a doubt. More

I went into Galpin Honda after being referred by my work referral program. Katie took me in and made my experience a pleasant one. I expected the usual painful back and forth game sales usually play at ca referral program. Katie took me in and made my experience a pleasant one. I expected the usual painful back and forth game sales usually play at car dealerships. I named my price, and she went to work for me with her manager (this part is inevitable) to get me close to my budget. It took two trips to her management and we had a deal; a very good deal I must say, based on my research in Edmunds, and Truecar, and consumer reports. I got a "great" value. Although I cannot speak for everyone at Galpin Honda, I must recommend Katie. If you want a Honda, do your research, set your price, and go to Katie at Galpin Honda. More

I loathe buying cars. I'd been putting it off for quite awhile, but it finally came down to the point where my wife & I had to trade in one of our sedans for a new Honda Pilot. There are an unbelievab awhile, but it finally came down to the point where my wife & I had to trade in one of our sedans for a new Honda Pilot. There are an unbelievable amount of Honda dealerships in the LA area, but apparently 4WD Pilots are really tough to track down in So Cal. I emailed no less than 45 dealerships trying to determine who had the vehicle in stock. The amount of misinformation, outright lies and general vagueness I received from a number of dealerships was really disconcerting. So luckily, I got in touch with Kylee Dawson from Galpin, and she actually went out to their lot, took a picture of the vehicle & its sticker and sent it to me to prove they had the vehicle in stock. She did this the same day I asked for it. As far as price goes, Galpin gave me the lowest initial quote by over $1,000 as compared to other dealerships. Comparing that quote to results from www.truecar.com and elsewhere, it was an incredibly good quote (which of course I thought was too good to be true). I managed to do the majority of my communication with Galpin via email (which was great for me) and finally got a meeting set up to see the car and hopefully buy it. The salesman, Alen Bagdasaryan, met me at the dealership early on a Sunday morning. Alen was really helpful. He let me test drive the vehicle and was not pushy at all. The entire process was really pain free. So granted I was still at the dealership for a good 4-5 hours, which stinks, but I think that's just how it goes everywhere. My only complaints other than were that #1. I had to do a fair amount of negotiating on my trade-in (though I expected that) and #2. they insisted on running a credit check on me even though I was paying in full. That's it for complaints, seriously. There was no bait & switch. There was no pushy attempts at selling me things I didn't need. I talked to Alen for the majority of the time at the dealership and then I spoke with a finance person (whose name I can't recall) who presented me all the extras, but didn't push me when I declined all warranties and extra features. As a bonus, I accidentally left an old license plate frame on my trade-in car that I really wanted to keep and Alen even tracked it down for me a week later and mailed it to my home address. So given that I was dreading this entire experience, I could not have been more pleasantly surprised. This dealership is 50 miles away from my home, but I would happily drive out there again to do business. A+ service from Alen & Kylee throughout the process. More