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Fremont Toyota - Service Center

Fremont, CA

4.7
2,596 Reviews

2,596 Reviews of Fremont Toyota - Service Center

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July 31, 2019

10K Maintenance Great Customer Service. Steve Ferrell is great. Reviews what will be happening with the vehicle and updates everything that was done during pickup. More

by JOHN.SUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ferrell
Aug 01, 2019 -

Fremont Toyota responded

We really appreciate you taking the time to leave us this awesome review, John! We're glad to hear you enjoyed working with Steve and found him to be extremely informative throughout the service process. Thank you for choosing Fremont Toyota and we look forward to continuing to work with you!

July 29, 2019

Nice service I serviced by Ramiro orozco( Assistant service manager) I met him few times he always nice and out side workers is very gentle. My English is not good More

by SARAH.PARK281
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro orozco
Jul 30, 2019 -

Fremont Toyota responded

Thank you for the awesome review for Ramiro and our team, Sarah! We're glad to hear Ramiro always treats you in a friendly manner that helps in making for the most comfortable experience possible. We hope to work with you again!

July 29, 2019

Missing reminder sticker Great customer service from Steve, however I realized my sienna did not come with a service reminder sticker. How can I obtain one to put on my sienna More

by CALJOY911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Fremont Toyota responded

We appreciate you taking the time to leave us a review, Cal! Steve will be excited to hear you enjoyed the customer service that he was able to provide during your visit with us. As for the service reminder, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com and he will be able to get you squared away. Thank you!

July 29, 2019

5K Service Waiting area needs to be updated. The chairs are hard as rocks at at previous dealerships I have worked with, a coffee/light food bar was available. More

by CHRISTINA.IKNER
Recommend Dealer
No
Employees Worked With
I don't recall who I worked with
Jul 30, 2019 -

Fremont Toyota responded

Thank you for your feedback, Christina. Please know that your comments will be forwarded to the proper manager. If you have any additional thoughts regarding your experience with our team, please feel free to reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

July 29, 2019

Service check i went in to get my car serviced, Kelly was great and informed me that i only needed to get my tired rotated and general inspected which saved me 100$ More

by charlottemorelos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LLOYD VILLANUEVA
Jul 30, 2019 -

Fremont Toyota responded

We appreciate the review, Charlotte! We're glad that Kelly was able to efficiently accommodate your service needs, while also saving you money in the process. Kelly and the team will be excited to hear your desire to return for future services. Thank you and we look forward to your next visit!

July 26, 2019

7 AM oil change Mark was very nice and friendly first thing in the morning. New to California and will do all my service here now. Wish there was at least 1 salespe More

by NATE.R.IRBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc the assistant service manager
Jul 29, 2019 -

Fremont Toyota responded

Welcome to California, Nate! We appreciate your feedback as well as you choosing Fremont Toyota for your first service experience in your new home. We're really glad to hear that you enjoyed your time with our team and that they could best help to promptly address your needs. We look forward to working with you again. Thank you!

July 24, 2019

Excellent Service Experience My recent service experience at Fremont Toyota was pleasant and I am happy and completely satisfied with this experience, especially and including the More

by tmbscott3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Jul 25, 2019 -

Fremont Toyota responded

Thank you for the review for Steve and our team, Scott! Steve will be glad to hear he's continued to provide you with a high quality service experience each and every time you come in to visit us at Fremont Toyota. We greatly appreciate your continual business and we look forward to working with you for years to come.

July 23, 2019

Oil Change I came in on a Saturday without an appointment. Michael Padgett was kind enough to squeeze me in and accommodate. Great customer service, no doubt!! More

by OCA1068
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Padgett
Jul 23, 2019 -

Fremont Toyota responded

It was our pleasure to squeeze you in and help take care of your oil change! Michael will be happy to hear you enjoyed the customer service he was able to provide during your visit. We look forward to working with you again!

July 23, 2019

Annual maintenance/tire check Accessible and helpful upon arrival for appointment. Excellent and friendly customer service - Service agent Kelly Patton and one garage crew person More

by batmobile16
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Patton
Jul 24, 2019 -

Fremont Toyota responded

It's awesome to hear that Kelly was able to provide you with an excellent and friendly service experience! We hope to work with you again!

July 18, 2019

Awesome service Kellie was so helpful and knowledgeable, she really knew the cars and was prompt. She was able to fix a setting on my car that saved me a ton of time More

by Ifoundandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kellie Patton
Jul 19, 2019 -

Fremont Toyota responded

We're glad that Kelly was able to help resolve the issue with your car! She will be thrilled to hear you found her to be very helpful and knowledgeable during your visit. Thank you!

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