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Fremont Toyota - Service Center

Fremont, CA

4.7
2,596 Reviews

2,596 Reviews of Fremont Toyota - Service Center

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September 16, 2019

keep it up... becuse Fremont Toyota Dealer is the best one compare to the others as example like Santa Cruz Dearler ship. there service department don't even care More

by KREAKSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Muth at Service Department.
Sep 17, 2019 -

Fremont Toyota responded

Thank you for the review! It's awesome to hear how much you enjoyed working with our service team. Each and every individual works extremely hard to provide quality work and customer service, so it's great to hear you experienced that first hand. Please let us know if you need any additional assistance!

September 16, 2019

Great Service by Micky Gastrock Micky Gastrock was able to get me in/out a day earlier then my originally scheduled appointment. Very grateful and always a pleasure working with Mic More

by ChrisM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
Sep 17, 2019 -

Fremont Toyota responded

Thank you for the review for Micky, Chris. He will be excited to hear how grateful you are of his willingness to move things around and provide quality work. We appreciate you choosing Fremont Toyota and we hope to work with you again!

September 13, 2019

Poor service from the start. Worst customer service ever. Isaias tells me we’ll get a text when my Rav4 is done. Fine. We’re interested in buying a Tacoma or a Tundra so it’s the More

by JM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Isaias Gonzales, Fahim Ahmad
Sep 16, 2019 -

Fremont Toyota responded

Thank you for taking the time to share your feedback with us. Given that our team works to prioritize customer service, it’s disappointing to read your comments. We would definitely like a chance to personally discuss your experience to make sure we get all of the details and can best address your concerns. At your earliest convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. We hope for the opportunity to earn back your trust!

September 12, 2019

good experience but.. I like this service center. Mr. Ramiro Orozco has been great for many years. However, this time I got two new tires and they did the rotation and ba More

by CKWOKCA2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Ramiro Orozco
Sep 13, 2019 -

Fremont Toyota responded

Thank you for working with Ramior and the team, we're happy we could help. We hope that having to check your tires didn't cause you any inconvenience, and we hope you still had a great visit with us. If we can do anything else for you in the future, please let us know!

September 11, 2019

Helpful and courteous I always appreciate the service advisor’s recommendations and advice on all my Toyota vehicles when I bring them in for service. I’m a long time Toyot More

by JHMATELLA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah
Sep 13, 2019 -

Fremont Toyota responded

It's always great to have you here, we're glad we could work with you once again. When you're ready for your next visit, let us know!

September 11, 2019

3 month service Nice experience for my first service at Fremont Toyota. I didn’t have to wait when dropping off my car. They were able to accommodate me earlier t More

by RACQUELT127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Tello, P. Chand
Sep 13, 2019 -

Fremont Toyota responded

We hope your lunch was great, we're glad the team could get you out on time. If you need our help again in the future, please let us know!

September 10, 2019

Service Done We always appreciated Steve Sako friendliness and efficiency of what he does at Fremont Toyota. Good Job Steve!!! See you again on our next service vi More

by ABUAN2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Lejat
Sep 11, 2019 -

Fremont Toyota responded

Thank you for sharing feedback from your visit with Steve! We're happy to hear you found his services to be friendly and efficient. We look forward to your next visit with Steve and the team!

September 10, 2019

Awesome Great, service. They provide Uber service to your home & back and a clean car when you pick it up. Ramiro is the best service advisor to work with wha More

by CSHIVELYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro
Sep 11, 2019 -

Fremont Toyota responded

Thank you for the review! Ramiro does an excellent job when it comes to customer service, so we're glad you were able to experience that firsthand in the form of a 5-star worthy experience. We hope for the opportunity to work with you again to best help with any future automotive needs!

September 09, 2019

great Great service with Kelly Patton. she was very helpful and knowledgeable. She always calls if she has any additional questions or info about my car. More

by 4RACHALS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Patton
Sep 10, 2019 -

Fremont Toyota responded

It's great to hear how much you appreciated your service experience with Kelly! She's incredibly knowledgeable, and we're happy you were able to experience that firsthand all while being treated to a pleasant overall experience. Please let us know if you have any ongoing questions or need any additional assistance. Thank you!

September 09, 2019

Car’s in tip-top condition! Totally painless service visit. Get in, get out, get on with your life. Polite and friendly staff. They returned the car washed (exterior) with window More

by jones1219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Sep 10, 2019 -

Fremont Toyota responded

Thank you for the review for Steve! It's awesome to hear you enjoyed working with our service team, and that they were able to provide you with a pain-free, friendly visit. We hope to have the opportunity to help you with any future automotive needs.

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