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Fremont Toyota

Fremont, CA

Overview
Employees
Reviews
Vehicles
4.6
4,505 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 4,505 reviews

August 01, 2023

Great service, Duke helped me and he offered quick, personable, and seamless service! I will be back More

by AKLYCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke
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Aug 02, 2023 -

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

August 01, 2023

Most of the workers were friendly and very helpful, accommadated what I needed for the service. More

by adryang32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

August 01, 2023

Service started on time. Service finished on time. Got what is needed on the car. More

by gckv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

August 01, 2023

Maria is always honest and genuine when it comes to my Rav ‘17 Thank you FT! More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

August 01, 2023

I have always had great customer service from Maria Castillo! She is absolutely outstanding in very way! More

by cmy2353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

August 01, 2023

Too much wait time, even after appointment. It took me almost 3 hours fa oil change and tire rotation. More

by ROY
Recommend Dealer
No
Employees Worked With
Phil Stravers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

July 31, 2023

Our sales person Unalda Chapman was excellent; she helped us with car selection and financing; she made this experience an easy and pleasant one More

by ABBASABOOTORABI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Unalda chapman
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Aug 01, 2023 -

Fremont Toyota responded

Thank you for taking the time to provide this valued feedback of your visit with us. Congratulations on your new vehicle, and we hope you continue to enjoy it. Please feel free to reach out to us at Fremont Toyota for any future vehicle questions or services.

July 31, 2023

The experience worked for me. Good trade in fast processing. I would recommend Fremont Toyota. More

by mmcgarry03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tan Hoang
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Fremont Toyota responded

Wow, thank you for the kind words! We very much appreciate the shout out! Please let us know if there is anything else you need, and enjoy your new car! - Your Fremont Toyota team.

July 31, 2023

Matt was very helpful and professional. He was efficient and courteous, which helped to make the whole car buying experience as hassle free as possible. More

by PAMLITTLEJ
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Alokozai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osman Hassanzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Fremont Toyota responded

Thank you for your continued loyalty to Fremont Toyota! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. We wish you many miles of happy and safe driving in your new vehicle!

July 31, 2023

Ms. Irene is very accommodating and flexible. She is making sure her customer gets the car that they want. Great service and we are satisfied with the car we have. Thanks toyota. More

by SHERYLLCUARTERO1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IRENE CABANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Fremont Toyota responded

Thank you for leaving us a glowing review about your car buying experience at Fremont Toyota! We pride ourselves on knowledgeable and honest staff members so we can ensure that you get exactly what you want and are comfortable with the entire buying process. Thank you for your business and we hope to take care of any of your future car needs!

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