Freeway Ford

I called one dealership, yours. I asked for new truck sales..got Bill Campbell..told him what I wanted..he did the work. I had done the research on the truck during the summer so had a good idea what to sales..got Bill Campbell..told him what I wanted..he did the work. I had done the research on the truck during the summer so had a good idea what to buy...Bill and I had it done in a couple days. He was fun to work with and got the truck from out of town..just so you know the truck was for my husband, he will only drive a ford truck, he is like a commercial for Ford..oh...and he went out of town the minute he got the truck to go hunting in th middle of nowhere in Big Fork, Mn..and locked his keys in the truck while showing it off to his brothers...go figure...called..ROAD SIDE SERVICE..the guy was there within two hours..great story..they stood around and talked hunting and trucks...such a guy thing...so there...also this is our 4th Ford truck in 34 years.. DebStreier 612-824-3075 More

They were able to work quickly with a bad situation. I had a punctured Gas tank on a 20 year old vehicle on Friday of a labor day weekend. had a punctured Gas tank on a 20 year old vehicle on Friday of a labor day weekend. More

Whether I go in to see Bill in leasing or Mike and his crew in Service, I am always treated with respect and kindness, and made to feel like a member of a special family. Even when I am there to complain crew in Service, I am always treated with respect and kindness, and made to feel like a member of a special family. Even when I am there to complain or to try and act out a noise my car is making or describe something weird my car is doing, no one treats me like I am the one who needs an overhaul. I have such confidence in and TRUST for the emplyees at Freeway, that when I went in to say farewell to Bill and to wish him well in his retirement, I walked out sad that he was leaving, but smiling because I had signed for a brand new 2012... Good things like that don't usually happen to me. So thank you to all of you who turned a rotten week into a special one! Sincerely, Nancy Maker More

Brian and Carlos in the "quick lane" are great to work with. They are excellent examples of customer service. Dean and Scott both have great customer service too! to work with. They are excellent examples of customer service. Dean and Scott both have great customer service too! More

Never visited the dealership. Started the transaction via internet and email. Finally talked to Derek Jones and we discussed pricing to the point I was ready to make the deal. Derek offered to bri via internet and email. Finally talked to Derek Jones and we discussed pricing to the point I was ready to make the deal. Derek offered to bring out a car to my home. At that point I explained it was not for me, but for my partner. He seemed okay with it and said he would be over on Friday. Friday came and went, no call, no show. Sent an email asking what's up? No response. Still no response. Apparently Freeway Ford is selective in who they will sell to. Be warned and don't waist your time with them. Less than a week later, we have purchased a new Ford from Tousley. They were the best and couldn't have been nicer. More

This was a recall for checking the car. It was positive. I always do the recalls. It was a good experience becuase I didn't have to pay anything. Normally the dealer service is too expensive. I always do the recalls. It was a good experience becuase I didn't have to pay anything. Normally the dealer service is too expensive. More

I feel that we received a fair price and am happy with the monthly payment. We were planning on just looking and received such helpful and friendly service that we decided to purchase that same day. the monthly payment. We were planning on just looking and received such helpful and friendly service that we decided to purchase that same day. More

I always treat my car to the service department at Freeway Ford. I always am greeted as a friend and the service department always takes care of all my cars needs. Luis in the quick lane is the best Freeway Ford. I always am greeted as a friend and the service department always takes care of all my cars needs. Luis in the quick lane is the best. I appreciate that he remembers my name every time I stop in. More

I have leased two vehicles from Freeway Ford. Each time I visit for maintenance they are all friendly and efficient. This dealer stands above the rest when it comes to getting your vehicle in and out for I visit for maintenance they are all friendly and efficient. This dealer stands above the rest when it comes to getting your vehicle in and out for service. More

THIS IS THE WORST BUSINESS I HAVE EVER DEALT WITH!!! I HAD BEEN SOLD A LEMON ... A CAR THAT HAD BEEN IN AN ACCIDENT IN CALIFORNIA AND THE AIRBAG DID DEPLOY ... I WAS NOT TOLD THE TRUTH ON THIS VEHICLE AND HAD BEEN SOLD A LEMON ... A CAR THAT HAD BEEN IN AN ACCIDENT IN CALIFORNIA AND THE AIRBAG DID DEPLOY ... I WAS NOT TOLD THE TRUTH ON THIS VEHICLE AND GOT RIPPED OFF!!! I WENT IN AFTER FINDING THIS OUT ABOUT THE CAR AND THERE WAS NOTHING THEY COULD DO FOR ME THEY EVEN ROLLED BACK THE MILAGE ON THE CAR!!! THEY ARE FRAUDS AND I TELL EVERYONE I KNOW TO NEVER TO BUY FROM THESE SLEEZY PEOPLE EVER!!! THEY WILL SAY ANYTHING TO GET YOU TO BUY A CAR!!! PEOPLE BEWARE!!! More