Freeway Ford

Freeway Ford went above and beyond to find a 2011 F-150 for me with the new model year already being out. The truck is second to none. This is my second vehicle from Freeway Ford but it won't be the last for me with the new model year already being out. The truck is second to none. This is my second vehicle from Freeway Ford but it won't be the last. Thanks Guys! More

They failed to fix a problem during warranty period on multiple attempts and then when warranty period expired (even though I purchased best warranty offered) it was now my problem. Terrible service exper multiple attempts and then when warranty period expired (even though I purchased best warranty offered) it was now my problem. Terrible service experiance throughout my warranty period and the staff (other than when I was buying) had no understanding of what a customer is. They do not want your business period. Mike Umlauf and the new sales manager should be fired. There are too many unemployed people who could do a better job out there. They also refused to give me any info on who their management was to get a better understanding on the issue. Pathetic is all I can say More

This dealership is top notch. They always explain what is wrong with my car and how they can fix it. Then they fix it in a timely manner and it stays fixed. They are always considerate and treat me, as a wom wrong with my car and how they can fix it. Then they fix it in a timely manner and it stays fixed. They are always considerate and treat me, as a woman, with respect and they never talk down to me as some repair shops have in the past. I have bought my last three cars from Freeway Ford and will also buy my fourth when the time comes. More

My experience with Freeway Ford and with the sales staff particularly was very good. Derek was very easy to deal with and Brian was very accommodating and knowledgeable. particularly was very good. Derek was very easy to deal with and Brian was very accommodating and knowledgeable. More

The service writer was very helpful in explaining the diagnosis of the problems with my vehicle. The vehicle had to be kept overnight, but the explanation why was easy to understand. diagnosis of the problems with my vehicle. The vehicle had to be kept overnight, but the explanation why was easy to understand. More

Brian was very informative and checked out every possible way to find the best vehicle for our money. He spent time checking other dealerships and other options when it was necessary to find the best truck f way to find the best vehicle for our money. He spent time checking other dealerships and other options when it was necessary to find the best truck for us. He was very easy to understand and explained the process very well. It was a great experience More

Came in for an oil change, service was very fast. Also had minor problem with pairing my phone with sync. Brian sent me to speak with a service writer that was very helpful. had minor problem with pairing my phone with sync. Brian sent me to speak with a service writer that was very helpful. More

brought my truck in for service 6 weeks after buying the truck from freeway ford,had some recall work done,rear end seals replaced and checked on the nocking sound(slap in the pisten)also asked them the che truck from freeway ford,had some recall work done,rear end seals replaced and checked on the nocking sound(slap in the pisten)also asked them the check on the power steering pump cause it winds all the time,everything was fixed except they never even looked or said anything about the power steering pump witch is still making the noise.........the problem that I have is that now I have to bring it in again and pay more money,not very good costumer services if you ask me.....payed way to much for this truck after finding out whats wrong with it and now they just want to suck my out of some more money.I do think they should look at my truck again at no charge but they keep telling me I have to pay a nothing 60 for them to found out whats wrong More

The most accommodating dealership I have been to. Came The most accommodating dealership I have been to. Came in for oil change and to have a noise checked out. Problem solved. Worked with service and sa The most accommodating dealership I have been to. Came in for oil change and to have a noise checked out. Problem solved. Worked with service and salesperson. Fabulous. More

We purchased a 2010 Ford Fusion Hybrid, a really nice car and had a remote starter installed on it. So far so good. We really appreciated the friendliness and competent service we received from Jim Alexander and had a remote starter installed on it. So far so good. We really appreciated the friendliness and competent service we received from Jim Alexander and Sales Mgr. Doug _________. The car was serviced and all ready to go as promised on Saturday morning. Jim took lots of time with us showing us the car's features and how to operate the remote start unit. We appreciated all of that. Since the car is a factory "buy back" vehicle from California, we also appreciated the assurance that Jim and Doug gave us about the measures that Ford Company takes to ensure that these vehicles are okay. We do really like the Fusion and all its features. Duane and Linda Sarazin More