Freeway Ford

Always good service and friendly folks. I have been going to Freeway Ford for a lot of years for service on my vehicles. Everyone is always so friendly and helpful - explaining what the iss I have been going to Freeway Ford for a lot of years for service on my vehicles. Everyone is always so friendly and helpful - explaining what the issues are on the vehicle. Pricing has always been very fair. I am glad they are so assessable from my home. The most current visit was for 4 new tires. More

Good experience and didn't feel pressured. I had a very good experience and my sales person was very helpful and never pressured me. She was very helpful in showing me how things work on the n I had a very good experience and my sales person was very helpful and never pressured me. She was very helpful in showing me how things work on the new car. More

Disappointed Parents were pressured into putting money down on a used car. Later decided to get money back after running vehicle history report and finding out ve Parents were pressured into putting money down on a used car. Later decided to get money back after running vehicle history report and finding out vehicle was in an accident. I contacted the salesperson to give him the information we found and he harassed me by email sending me 5 emails within 2 hours, each email getting progressively more aggressive. He also called my father 3 times within that timeframe. Next day I complained to the general manager about the harassment and provided him copies of the emails. The general manager saw no issue with the aggressiveness of the emails. They finally did refund the money, but not before they "accidently" charged the deposit a second time. More

worst dealership I bought a F150 from them. when I took possession I told the salesman I wanted new tires because the ones that were on it were cracked and chewed up I bought a F150 from them. when I took possession I told the salesman I wanted new tires because the ones that were on it were cracked and chewed up. we back to the dealership the next day and some service guys comes out and measure how much tread is on the tires and there excuse for the chewed up tread was that they were aggressive tires. The second thing is finally drove the truck after dark only to find out I had no working tail lights just brake lights. So far a nice truck but I will never step foot in that place again. this place completely ruined my buying experience. I know they made good money off me and couldn't even pay for new tires More

Buyer Beware My husband and I had the absolute worst experience with this dealership. They sold us a certified pre-owned truck that was a piece of junk from day on My husband and I had the absolute worst experience with this dealership. They sold us a certified pre-owned truck that was a piece of junk from day one. We had it in for repair about every two months in the 1.5 years we owned it, and when we went in to Freeway Ford to inquire why there were so many problems with a so-called "certified vehicle", they gave us a bunch of lines and tried to kick my husband out of the dealership because he was angry. Of course he was angry; we paid top dollar for a piece of junk!!! The GM and sales manager both spoke with us about the issues at one point and neither was willing to take the truck back, despite all the issues we had with it. Thank God we bought the extended warranty, or we'd be out about $9000. Eventually we gave up on this place, traded the piece of junk for a new truck with the help of a better, friendly, customer-oriented Ford dealership, and we will NEVER work Freeway Ford again! More

Only care to sell the vehical Horrible dealership! Karma will one day bite them so hard in the ass they will remember me for ever! My husband has brain trauma from an accident tha Horrible dealership! Karma will one day bite them so hard in the ass they will remember me for ever! My husband has brain trauma from an accident that happen 3 months ago, ran his truck off a 125ft cliff in winter park! He has No job, no income and isn't allowed to drive per law and doctor orders! My husband doesnt understand that he has No Money and can't afford this, and doeant accept that he can't drive! He came to purchase a truck I called them from CO since that's where we live! while my husband moved to Mn for couple months to his parents while his aggression gets better! I explained DO NOT sell the truck to him he puts other lives in danger when his drives! He is on meds! He has No money to pay for the truck nor a job! And guess what still sold him the truck and told me that there not liable if anything happens to him or the truck and this was the sales manager who told me this! Husband came back 2 weeks later to return it and they didn't accept the truck back!! Karma will bite u in the ass and I hope very soon! All u cared was for the sale! We have a 5 month old baby and a 3 year old! Thank u so much for your dam help of putting my family into even further financial burdens!! More

Worst possible experience ever never ever ever buy a used car from here! Worst mistake ever. I've purchased many used vehicles in my lifetime, and never have I felt so disrespected never ever ever buy a used car from here! Worst mistake ever. I've purchased many used vehicles in my lifetime, and never have I felt so disrespected and abused. Sold me a lemon. I Wouldn't send my worst enemy there. More

2015 ford fiesta I have had many problems with this car and cant get help to get into another one even when it was from there at freeway ford. I have had many problems with this car and cant get help to get into another one even when it was from there at freeway ford. More

NOT a Quick Lane! I purchased my Ford Edge at this dealership. I appreciated the sales process and really like the vehicle. Having regular service done here is a differ I purchased my Ford Edge at this dealership. I appreciated the sales process and really like the vehicle. Having regular service done here is a different story. I don't blame the service managers or the technicians. The process, however, is very flawed. You cannot schedule regular service. You have to show up and take your chances that there are not several vehicles ahead of yours. The key is to get here very early in the morning... Or so I thought! I arrived this morning at 7:15. The service rep told me they wouldn't be able to start for about 15 minutes because they didn't have techs in yet. This is the worst service process I have ever experienced. I cringe every time I need an oil change (I purchased a service contract when I bought the car). I really question whether I will purchase another vehicle here because of this faulty service process. More

Great service I had my car oil change today. Staff was super nice. The girl at the front desk was very very nice and friendly. I can't remember her name. Service I had my car oil change today. Staff was super nice. The girl at the front desk was very very nice and friendly. I can't remember her name. Service guy came over and gave me the key and thanked me. His name was Nick. He walked me out. Opened the door for me. I was very impressed with his customer service. Nick was very pleasant and soft spoken. Nick thank you very much for such a great service and treatment. More