Freeway Ford

Years of Good Service I have been taking my Ford vehicle(s) here for 15+ years. Bought my 2005 Escape and now own a 2014 Fusion. I have never had an issue with preventative I have been taking my Ford vehicle(s) here for 15+ years. Bought my 2005 Escape and now own a 2014 Fusion. I have never had an issue with preventative maintenance, repair. Customer service, especially in the Quick Lane has been excellent. I have to go out of my way for my oil change/tire rotation and will continue to do so. More

Maintenence of my car.... Just stopped in for an oil change......my car was reviewed and I was advised to have updating done, like wheel rotation. I was seated in an area wher Just stopped in for an oil change......my car was reviewed and I was advised to have updating done, like wheel rotation. I was seated in an area where I had full view of my car being worked on. I watched this man, work every minute available to him on my car. He was quick , he was knowledgeable , he was careful, and in no time my car was done. His name was Eric, if you get a chance to have someone work on your car........THIS is the guy !!! Very pleased with all connections at Freeway Ford. More

Renewed faith in auto repair Joe in service was awesome. I had oked a more expensive repair and he called me back later saying it was $600.00 cheaper than thought. Joe in service was awesome. I had oked a more expensive repair and he called me back later saying it was $600.00 cheaper than thought. More

Had a transmission hose replaced Worst service ever. My truck was there a week. No one ever called me to update me I had to call every time in the evening once I was so frustrated tha Worst service ever. My truck was there a week. No one ever called me to update me I had to call every time in the evening once I was so frustrated that they didn't call me. When I talked to them they did not even show any customer service when I asked them to let me know they still never called. This was my worst experience ever! Don't take your vehicles there go somewhere else. More

I loved my experience with Freeway Ford! The experience I had at Freeway Ford was awesome! The staff was friendly, and truly cared about what type of car I was looking for. They went above a The experience I had at Freeway Ford was awesome! The staff was friendly, and truly cared about what type of car I was looking for. They went above and beyond locating it! I loved the personal service and how easy they made it for me! The whole experience from beginning to end was exceptional top notch service. My sales person, Bill Campbell, was extremely helpful and made sure I was very comfortable in knowing how everything worked in my vehicle even before I left the lot. I've had the vehicle for a couple days and he follows up to be sure I am still 100% satisfied. It truly was a GREAT experience and Bill did a fantastic job making it so easy for me to refer friends to him and Freeway Ford. Thanks again for all you did in making my car buying experience so great! I would rate them 5 stars! More

Air bag recall repair First time at this dealership, was able to schedule an appointment within 2 days. I was in and out within minutes when I dropped my car off, got a rid First time at this dealership, was able to schedule an appointment within 2 days. I was in and out within minutes when I dropped my car off, got a ride back to my work with a very nice driver! Car was ready earlier then promised. I was given a review of other needed repairs and no unnecessary repairs were listed. When I picked up the car, again was in and out within minutes and car was driven up to the door, I didn't have to walk around locating the car. Follow-ups via phone and email were good but maybe overly necessary. More

Excellent customer service I ran into scheduling conflicts trying to get my car in for an oil change. The Quick Lane manager scheduled me for a time that normally wouldn't be a I ran into scheduling conflicts trying to get my car in for an oil change. The Quick Lane manager scheduled me for a time that normally wouldn't be available & personally ensured my car was serviced very quickly. They've always been great to work with for service, but they went above & beyond this time. Thanks, gents! More

Excellent buying experience We bought a new Explorer from Freeway Ford. The whole experience was pleasant and delivered as promised. We also traded in a vehicle and felt we rece We bought a new Explorer from Freeway Ford. The whole experience was pleasant and delivered as promised. We also traded in a vehicle and felt we received a very fair deal. Our salesperson was very helpful start to finish on the process. Would recommend to family and friends to shop there. More

Recall work Had my Focus towed there a couple weeks ago when it didn't start; they got all recall and warranty work done for me very quickly. Had my Focus towed there a couple weeks ago when it didn't start; they got all recall and warranty work done for me very quickly. More

f-15- truck They did a good job walking thru the whole buying process. Also the sales lady explain every thing reel well. Very friendly people and professional. They did a good job walking thru the whole buying process. Also the sales lady explain every thing reel well. Very friendly people and professional. More