Freeway Chevrolet

Best dealership!! Karen was awesome!!! We have been looking for a Black traverse for 3 months and 3 dealerships later we basically were giving up. Each dealership said Karen was awesome!!! We have been looking for a Black traverse for 3 months and 3 dealerships later we basically were giving up. Each dealership said they had one and for the out the door price I was looking for but when we got there everything changed as usually. We randomly called Freeway Chevy and got Karen who said she had the truck and for the price I was looking for. We drove from west Phoenix out to chandler with low expectations. Karen delivered and for the same price as she told me, the paperwork was done quickly and we had our car!! She is amazing!! More

World Class Experience Every Time I wish I had known about this website years ago...some dealers’ ears would be burning. We moved from Colorado and have our vehicles serviced here I wish I had known about this website years ago...some dealers’ ears would be burning. We moved from Colorado and have our vehicles serviced here. Rick Pool (?) is our Service Manager. He is courteous, respectful, and actually calls back when he says he will. I had our Suburban in for a noise issue I had trouble describing. Rick asked a mechanic, I think his name is Steve, to ride with me to listen for the intermittent noise. Luckily the truck made the noise during the drive, and Steve knew right away what the problem was. I was very impressed with his courtesy, patience, knowledge and technical expertise. I made an appointment with Rick for a later date, and Steve did the repair work under warranty. Now we always go to Rick and request that Steve work on our vehicles. We enjoy the the customer waiting area, including the complimentary internet, donuts and drinks. The receptionist even provides us with drinking water. Kudos to the man in charge of the dealership. He has put together a great team of people who know how to make a customer feel valued. If the Sales Department is as good as the Service Department our new vehicles will definitely be bought here. Thank you for a great job. More

Mike Cook & Dennis Renko made the difference! My wife and I have personally bought many vehicles, referred countless people from both our companies and personal contacts to Freeway Chevrolet so wh My wife and I have personally bought many vehicles, referred countless people from both our companies and personal contacts to Freeway Chevrolet so when we looked to buy our next vehicle it was a clear choice of where to go. Although our initial engagement with a "new" sales person wasn't so favorable Mike Cook and Dennis Renko personally addressed our concerns to ultimately support a better deal than was originally discussed all in the name of demonstrating customer service excellence. Not only did they communicate well, following up every step of the way, but they even went as far as making sure our little ones were taken care of by providing them a beverage and even a coloring book likely setting the stage for them to be a future customer with one even commenting they had "fun". With their relentless drive to achieve the highest levels of customer service they personally are responsible for closing the sale and securing our future business. More

I love Freeway Chevrolet ! I have purchased 3 vehicles from Freeway and I have nothing but praise for the way they handled the sale, but especially the "service" after the sal ! I have purchased 3 vehicles from Freeway and I have nothing but praise for the way they handled the sale, but especially the "service" after the sale. All of the service managers are knowledgeable and experienced - every time I bring one of my vehicles in for service I get a smile and a "welcome back!" When I pick up the vehicle it has been washed, all fluids topped up, air pressure adjusted in all the tires, etc. - service above and beyond, I will never go anywhere else for my cars and service! (* ask for Kenya in sales!). More

Sales Everyone was very professional sales staff was great. Braden sales manager and Mark were amazing. The purchasing process was very easy. Tracy in finan Everyone was very professional sales staff was great. Braden sales manager and Mark were amazing. The purchasing process was very easy. Tracy in finance was great. Thank you for making it so easy and enjoyable. More

Best dealership I have ever visited From the sales staff through service and management, this place is as good as it gets, I have talked with over a dozen employees and all have been ext From the sales staff through service and management, this place is as good as it gets, I have talked with over a dozen employees and all have been extremely friendly and accommodating, in closing I would like to give a special shout out to Nabeel, my sales person and Scott in service, it would truly amaze me if two nicer people worked at any dealership. More

Best service every time I will always go here for my truck repairs best service... They take the time to explain what's wrong and prices they tri to find any good special or I will always go here for my truck repairs best service... They take the time to explain what's wrong and prices they tri to find any good special or discount for you.. More

Service Took my Traverse in for details work to remove tar I got on side of my suv. Ate donuts and drank orange juice while I waited. Carlos did a great job Took my Traverse in for details work to remove tar I got on side of my suv. Ate donuts and drank orange juice while I waited. Carlos did a great job More

Worst dealer ever This dealer took my car in for two warranty issues. My suburban only a year old and 22,000 miles, not only was it so bad that I didn't have any warran This dealer took my car in for two warranty issues. My suburban only a year old and 22,000 miles, not only was it so bad that I didn't have any warranty work done there..they had the nerve to still charge me $109 even when I was going to have a warranty issue serviced there. I was so annoyed at their thieving of me and I am sure other GM customers I paid them and had the work done at a reputatble dealership. If I could give no stars I would.. More

Great experience Really good customer service. Everyone is so friendly and so caring. Nolan, one of the floor managers go above and beyond to make every costumer visit Really good customer service. Everyone is so friendly and so caring. Nolan, one of the floor managers go above and beyond to make every costumer visit a great experience. Nabeel, is so friendly and caring about his costumers and look foward their needs. Both of the financial managers, Rafael and Dennis are so great at their job and really take their time explaining all about your finance, insurances and everything you want to know Dennis explain everything and make sure I understand why I was paying what I was going to pay... great service overall !!! More