Freedom Nissan
South Burlington, VT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I went to Freedom Nissan looking for help, after several recommendations from my mother and a co-worker. I had purchased a car via private sale and after just four months it died on me. The second I walke recommendations from my mother and a co-worker. I had purchased a car via private sale and after just four months it died on me. The second I walked in the door I felt like my fiancé and I and been there several times already. Pat was the first to introduce himself. He asked what he could help us with and quickly assessed our needs. Not having the greatest credit he introduced us to Joe. He walked us around the lot showing us several cars until we found one that we liked and could afford. The whole time feeling like I was talking to an good friend. There was no pressure to hurry and pick making sure that we were going to be happy and comfortable with our choice. We picked out a beautiful 2010 Mazda 6. Definately not what I thought we could afford but Joe and Mort worked hard to get us into this car. I'm so excited about my new car! I will DEFINATELY go back to Freedom Nissan. Just wish I would have listened to my mother in the first place! Thank you Joe, Mort & Pat!! More
I went to Freedom Nissan ( pre-approved) on Saturday I went to Freedom Nissan ( pre-approved) on Saturday 1/28/2012 after seeing a Honda pilot on cars.com. I was not greeted through the door and no sa I went to Freedom Nissan ( pre-approved) on Saturday 1/28/2012 after seeing a Honda pilot on cars.com. I was not greeted through the door and no sales person was available and so I left, but returned 2 hours later. I finally got a sales man to show me the cars I was interested in, after test driving an Acura a fell in love with, it was time to talk numbers. I was INSULTED when it came to my trade in, they offered me $819.00 for my Honda Accord in great condition. After more negotiations and questions about the Acuras accident history, I decided to bring the car to the Acura dealership to get the car checked out due to the lack of trustworthiness from this dealership. The car checked out, but needed a starter, alinement and tires. When I went to the dealership to seal the deal I of course wanted to have the starter replaced (at least) before I bought this 16 thousand dollar car, it was absolutely out of the question on Nissan's part. They wouldnt even consider it, no more talking to me. I left and bought a SUV from Heritage Toyota, where my friendly, GREAT salesman Mike James went above and beyond to get me a great deal! Christy L More
Bought a new Murano from Steve. He was great to work with, no pressure. Everyone from sales to finance and the owner Mort were wonderful. I feel I received a fair deal and most importantly I wasn't push with, no pressure. Everyone from sales to finance and the owner Mort were wonderful. I feel I received a fair deal and most importantly I wasn't pushed into something I really didn't want; he found me the card "I" wanted. I would recommend Freedom. More
Working with Jeremy to leave the lot with the car I researched was very easy. Being a first time buyer from a dealership I was worried I would have trouble, but the employees at Freedom Nissan really researched was very easy. Being a first time buyer from a dealership I was worried I would have trouble, but the employees at Freedom Nissan really stepped up to the plate for me. Everyone was patient and got me into the car I wanted at the price I wanted, and took the extra time to work hard to get me the best deal and rates they could. It was a pleasure working with all of them and all the hard work they put in to make it easier and to give me more knowledge on what to expect going forward. More
This is a great dealership! So far I've bought my great new (but used) car and had it serviced, and both experiences have been smooth and timely. The staff is awesome, really respectful, knowledgeable peop new (but used) car and had it serviced, and both experiences have been smooth and timely. The staff is awesome, really respectful, knowledgeable people. I'm very glad to be doing business with them. More
All it took was the phone conversation and I knew that my experience was going to be a good one. Steven Manning was a lot more helpful than any other dealership I went to. He was very thorough. He actually m experience was going to be a good one. Steven Manning was a lot more helpful than any other dealership I went to. He was very thorough. He actually made me test drive the vehicle even though I said I didn't need to because I already knew that I wanted the vehicle. He wanted to make sure that I was positive that this vehicle was really the one I wanted. He was also very informative and personable. Those are two qualities that should not be taken for granted in one of your business employees. I couldn't have asked for a better experience when buying my first new car! More
They went above and beyond to get us approved for a loan so that my son could have a vehicle. They were very friendly, courteous, kind and helpful. We will definitely recommend them to friends and family. so that my son could have a vehicle. They were very friendly, courteous, kind and helpful. We will definitely recommend them to friends and family. More
Warranty issues, TSB issued and nothing but hassles. Warranty issues, TSB issued and nothing but hassles. The only thing the "service coordinator" was concerned about is making sure I paid thru the n Warranty issues, TSB issued and nothing but hassles. The only thing the "service coordinator" was concerned about is making sure I paid thru the nose for brakes/rotors. She completely ignored the TSB I referenced in regards to FRONT END NOISE I was having with my 09 Xterra. I relayed all of the symptoms via telephone and in-person, both times she had already diagnosed it as my brakes and they were not under warranty. Instead of writing anything that I said down on the work order for the techs, it merely says my rig makes noise when I apply the brakes. This is not what I said in my entire explanation of the symptoms. An hour later she comes back with an insane price for brakes/rotors for a vehicle with 25k miles on it. I said no way...my local mechanic can do the work with better parts for less. My '05 have EVERYTHING replaced under warranty and it had the exact same issues. They put it back together and I go to pay for my oil change only to be hit with the "$85 Diagnostic Fee"! Are you kidding?!?! If you had followed the FRONT END TSB, you would have seen the brakes/rotors while performing WARRANTY WORK! The entire time, I saw nothing but attitude from someone obviously not skilled in the area of customer service. I took it up with NISSAN USA as this was my second run around with this vehicle. Based on principal alone, I sent numerous emails and many phone calls until I was refunded my $85. I would have spent $285 in time/energy to get it back! On the positive side, Freedom Nissan and Nissan USA are great sales people...they managed to get me to buy a brand new TOYOTA TUNDRA so that I would not have to deal with Nissan's lack of service ever again. More
This is the second time I have dealt with Nissan in Burlington Vt. The first time was enjoyable, hassle free, and I felt they really knew how to treat a person. That was probly ten years ago. And,, I Burlington Vt. The first time was enjoyable, hassle free, and I felt they really knew how to treat a person. That was probly ten years ago. And,, I totally enjoyed the Nissan Frontier I purchased... This past Friday, I walked into the dealership, and was overwelmed at the positive and friendly attitude of everyone in the place. Jeremy my salesman along with Mike Whitlake, treated me like royalty, and who wouldn't enjoy that!! In the end I drove away with my THIRD Nissan truck!!! They really know how to respect and coddle their customers. They should get a 10 !!!!!!! More
My sister was busy getting ready for European trip, so I took her Rogue in for an oil change. The service dept detected more work that was necessary and needed to keep the car. I ended up taking my sister took her Rogue in for an oil change. The service dept detected more work that was necessary and needed to keep the car. I ended up taking my sister to the airport, BUT I received a phone call saying the car could be ready and dropped off before she returned from Spain! We are both very happy about the work and the follow-up call by Brian. She had the car ready and waiting when she returned and didn't have to worry about getting back and forth to work. I don't have a Nissan now, but will certainly consider purchasing from you in the future. Your concern for her needs was much appreciated. Thanks from Essex Junction. More



