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Freedom Nissan
South Burlington, VT
342 Reviews
Freedom Nissan's automotive expertise is a product of our sustained interest in industry trends and characteristics. We are privileged to share the latest news, promotions and events with you and hope the information will enhance your shopping experience. As you know, there are many new cars from which to choose, and we believe an informed customer is the best customer.
At Freedom Nissan, we offer new Nissan cars, trucks & SUVs as well as pre-owned Nissan and cars, trucks and SUVs by other top manufacturers. Our sales staff will help you find that new or used car you have been searching for.
For years, our financial staff at Freedom Nissan has offered expert advice for those seeking a great Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan car parts.
You can reach Freedom Nissan any time by filling out our contact form, by calling us at (800)888-9133, or simply visiting our South Burlington Nissan dealership at 1095 Shelburne Road, South Burlington, VT 05403.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 342 reviews
April 29, 2013
Joe Kelley was amazing to work with. He was Joe Kelley was amazing to work with. He was sensitive to our situation and was able to work with the finance department to get us a great deal, g Joe Kelley was amazing to work with. He was sensitive to our situation and was able to work with the finance department to get us a great deal, great warranty and a great loan on our new used KIA. My wife and kids love the car and we are so happy Joe was the one to help us! More
by KIALOVERS
April 04, 2013
I recently bought a car from Freedom Nissan and when it came time to buy again there was no doubt in my mind where i was going Freedom Nissan. I have had bad car dealings with people before but not from th came time to buy again there was no doubt in my mind where i was going Freedom Nissan. I have had bad car dealings with people before but not from these guys. They are honest and fare two things that you need to have when it comes to buying a car. I got the car of my dreams for my family and all because they put forth the effort to make it happen. I wish it was as simple as yeah i want that car here is the money give me the title but that is not the way that it is unless you are filthy rich of course. So you need someone to put time and effort while being honest to deal with everyone's unique situation. Lets face it folks we all have our own unique situation and its nice to know there is a dealership out there to work with you. I have to say a special thanks to Trevor Lamson and all the people at Freedom Nissan. They are always kind,upbeat,and great to my family when we come in. I would recommend this dealership to anyone it gets a 10 out of 10. Thanks again to the people at Freedom Nissan. More
by robert.luman
Employees Worked With
shawn D.
March 22, 2013
I drove four hours to Freedom Nissan based on a price we saw online for a Nissan Frontier that we were interested in. Based on the long drive, we ended up spending the night about half way to the dealershi saw online for a Nissan Frontier that we were interested in. Based on the long drive, we ended up spending the night about half way to the dealership. I was also trading in a Nissan Altima which was five years old, but still worth much more than we owed on it. I was told that since we were traveling so far, they would definitely "take care of us" for making the trip to South Burlington. We arrived at the dealership at 11:00 AM on a Tuesday morning, looked at a couple options for vehicles, and then took a lunch break so Freedom could inspect our car and give us a fair trade offer...the trade offer after lunch was more of a slap in the face than someone "taking care of us", and we sat there for a few hours trying to get past Pat and Mort's good cop - bad cop display. Mort seems nice, but this is car sales, and this guy's pretty good at giving his "we need to make money too" talk - we heard him saying the same thing to two other couples in there...When we finally agreed on a price and a trade value, we were stuck on a less than favorable trade offer, and no wiggle room for the truck we were purchasing. There were a few things that we wanted to have fixed on the truck, a rust spot on the rocker panel under one of the rear crew cab doors was the most concerning item. We were told that since they were going up on the trade offer, they would not fix any of the things on the truck, and so I was forced to fix a chip in the windshield out of pocket (insurance doesn't cover these things if YOU didn't own the truck when it happened obviously), fix the rust spot on my own (I'll get to that at the end), and deal with a broken bumper step on the back. These are not major fixes for a dealership. So after we agree to terms, we are stuck waiting for two hours for the only person in the dealership who can sign papers with us to close on the vehicle and set up financing through the dealership. Really? I've never waited that long at any dealership, and we've purchased about 7 other vehicles together. Anyway, we left the dealership at 7:15 PM and drove four hours home that night with a new-er vehicle but still feeling like we'd been violated. Now to the rust spot. I had this checked by the service department at Berlin City Nissan back in South Portland, ME, and they determined immediately that this would be covered under Nissan's corrosion and perforation warranty. This is why the "quality of work" score is low, their service department at Freedom NISSAN should have known about these types of warranty and had the problem fixed before someone bought the vehicle - luckily I was wise enough to have it checked by another Nissan dealership, but if someone had bought the truck and not checked into it, they'd be stuck with a $400 body work bill on their own. This one thing really burned me - the fact that they refused to fix the spot at Freedom even though it was under warranty and it would have been at no expense to their dealership whatsoever. If you have to trade a vehicle in, don't go here, they will not give you top dollar for your trade, and they'll justify that by saying that the prices on their for sale vehicles are so good. Pat was friendly - although I felt like he was a puppet and it was really Mort or the other gentlemen in the secret glass room speaking through him. Pat gets a 3 for friendliness, price gets a 2 for the trade I ended with, customer service and overall rating get a 1 because we sat at the dealership for 6 hours that afternoon. Next time I'll fork over the extra cash to purchase a vehicle somewhere closer because this was the worse car buying experience I've ever had. More
by JoshuaRobbins
Employees Worked With
Mort
March 20, 2013
I called Freedom Nissan looking to buy my very first car, and was referred to Pat. He was so friendly and helpful - he spent a lot of time taking me out in the cars I was interested in and discussing them wi and was referred to Pat. He was so friendly and helpful - he spent a lot of time taking me out in the cars I was interested in and discussing them with me. When I told him I wanted to get my father's opinion on the car I was most interested in, he suggested I take it home for the night, which was really helpful. The car was a little bit out of my price range, but he worked with me to negotiate an affordable price and gave me a great interest rate. I was nervous going into the negotiaton, but came out feeling confident that I was paying a fair price for the car. I LOVE my Nissan and would send anyone looking for a great sales experience to Pat. More
by cblum
October 13, 2012
brought my vehicle in for slight vibration in steering wheel when at higher speeds. After a few attempts the dealer was able to repair correctly and be fair in there process. wheel when at higher speeds. After a few attempts the dealer was able to repair correctly and be fair in there process. More
by dzemal
Employees Worked With
dzemal cecunjanin
September 23, 2012
I felt that there was a wide variety of used cars. My husband had actually seen the car we purchased on line and that was the one we went to see. We did feel there was a lot of pressure to look at other husband had actually seen the car we purchased on line and that was the one we went to see. We did feel there was a lot of pressure to look at other cars; therefore, we didn't feel there was a bait and switch tactic involved. I am hoping that getting our car serviced there will be as pleasant an experience. I liked that they seemed that they were interested in our needs. More
by Helen Maria
Employees Worked With
Seth Quittner, Seth Quittner
September 10, 2012
I have never had such a great exsperience buying a automobile they were kind, honest, straight forward with every detail, they were sensitive to my situation and they worked there tails off for me. I automobile they were kind, honest, straight forward with every detail, they were sensitive to my situation and they worked there tails off for me. I have never liked buying a new automobile who does but now that i know the team at Freedom Nissan i will never dread it again and will look forward to it. They made it as stress less as it could have been and as fun as it could be. They get 6 stars from me. A special thanks to Trevor Lamson and Joe Kelly for staying way past there time to get us in our ride home You guys are great and Trevor Lamson our sales guy was a hard worker and a honest and he wrote down what we were looking for in a automobile and went to town for us and i can't thank you enough. Thanks Robert Luman More
by robert.luman
August 24, 2012
I contacted the dealership via the internet at first. Salesperson, Tim Sichel was quick to respond to all emails and was helpful with finding us a car. When we arrived at the dealership everyone was fri Salesperson, Tim Sichel was quick to respond to all emails and was helpful with finding us a car. When we arrived at the dealership everyone was friendly. My only complaint was that we gave a definate price point for a monthly payment, and made it clear that we were firm. I was a little disappointed that the first offer they gave us was over $100 above our price point. A lot of time was spent negotiating price. In the end, however, we were very pleased with the deal we recieved. Tim Sichel was very knowledgeable, helpful, and personable. We were able to meet one of the oweners, Mort, he was quite helpful as well. My sister, Jennifer Ives, recommeded this dealer; I am glad she did. More
by tmero
August 23, 2012
I had bought a car from the dealership in December of 2011, the car had had problems since day one. After the Transmission failed this week, Freedom Nissan worked with me to get me in to a more dependab 2011, the car had had problems since day one. After the Transmission failed this week, Freedom Nissan worked with me to get me in to a more dependable car with little to no extra cost. They made a very stressful situation much easier to deal with with. More
by brigid.meehanbrese
Employees Worked With
Robert & Amanda
August 23, 2012
After a pretty lengthy, frustrating and unproductive experience with another dealership we were please, in contrast, with the friendly and responsive rapport that we immediately had with Tim Sichel. Ti experience with another dealership we were please, in contrast, with the friendly and responsive rapport that we immediately had with Tim Sichel. Tim was very prompt to return phone calls, provide information and answer our questions. He was well informed about the (relatively new) Leaf, it's features, options and accessories. Trevor, we spent less time with but he was well organized with all the paperwork and closing documentation. He was also very accomadting of our young children, who not surprisingly, were 'busy'. Thanks. Dave & Mary Lahar More
by dlahar
