Freedom Chevrolet San Antonio

Wonderful Car Buying Experience! My husband and I have been on the hunt for a Toyota 4Runner with a certain color combination. We walked in to the Freedom Chevrolet and was immediatel My husband and I have been on the hunt for a Toyota 4Runner with a certain color combination. We walked in to the Freedom Chevrolet and was immediately greeted by Kent "Casper". We were at the dealership 30 minutes before closing time and you would have thought we had all the time in the world. Casper had a warm smile on his face and took us over to look at the car and once he saw me smile, he went ahead and got the keys to take it out for a test drive. There was no pressure or haggle, we went inside to start the preliminary process realizing it was getting late. Capser made my husband and I comfortable and offered us water and great conversations. We quickly knew God allowed us to meet for a reason. We went ahead that Tuesday finished up the credit application and went home to only return the next day to finalize. We are so grateful to Kent and the finance team who worked with us to get us the lowest interest rate and was able to customize the payment term month to fit the budget. We traded in our '96 4runner for the '15 and praying this new one lasts just as long! The entire process beginning to end was beyond easy and effortless. We drove away in our new 4Runner and am very grateful to Casper and all of his assistance. HIGHLY recommend him to anyone who wants an enjoyable experience when purchasing a vehicle. More

Dealership has lost it way This dealership has lost their way. Do not buy and never look at this place for service. They took advantage of my niece and told her a bulb needed t This dealership has lost their way. Do not buy and never look at this place for service. They took advantage of my niece and told her a bulb needed to be replaced and that the bummer need to be removed to get to it. It happens as always they didn't need to pull the bumper and will not refund a $64 charge for a simple bulb. All of this was of this was after they charged her over $200 for work not needing to be done. Don, David from the service Department and Rick the service manager all make Freedom proud the ways they take advantage of hard working people to make a buck for the dealership. It's all in the name "Freedom", Freedom to steal all of our money. More

First truck buy Kent was great and a pleasure to work with. I purchased my first truck and couldn't be more happy with my truck. I highly recommend Freedom Chevy and Kent was great and a pleasure to work with. I purchased my first truck and couldn't be more happy with my truck. I highly recommend Freedom Chevy and Kent. More

FANTASTIC Experience Freedom Chevy was an amazing place to do business. Kent "Casper" Kasperski was my sales rep and he found the exact vehicles i wanted to see and ultima Freedom Chevy was an amazing place to do business. Kent "Casper" Kasperski was my sales rep and he found the exact vehicles i wanted to see and ultimately got me into a Silverado that I had been dreaming of! The finance department did more for me than I could have asked and got me set up with a financing option that fit my situation perfectly. NO PRESSURE from these people any step of the way. The detailing department did beyond an outstanding job taking care of my truck, Armando was more than willing to take care my needs after receiving the truck as well. These are great people who are very easy to work with! HIGHLY RECOMMENDED More

Terrible service Service department at Freedom Chevrolet is terrible and unsafe. My first experience left me with tire bolts for two tires not tightened, which almost Service department at Freedom Chevrolet is terrible and unsafe. My first experience left me with tire bolts for two tires not tightened, which almost worked the way off while driving. Second experience to have front brakes replaced required two trips back to the dealer, one by tow truck, to correct the issues caused by what is believed by a different dealer to be incorrect brake pads used. While on the phone with the service department the manager proceeded to make derogatory comments about my husband while speaking with a technician. I can only assume he thought we were on hold. Almost two weeks later for what was to be a simple brake pad replacement I finally have my car back. In the end they did replace a couple of parts and replace all tires. An apology would have gone a long way, instead there were excuses and cover ups that do not fit. I will never visit or recommend this dealer. More

Do not buy from this dealer! Purchased new took back the second day due to shanking. Service said they would call back and never did! Should have returned when we could Purchased new took back the second day due to shanking. Service said they would call back and never did! Should have returned when we could More

Best Chevrolet Dealership in San Antonio I was looking for an affordable compact car for my daughter. I had one reserved at another Chevrolet dealership but unfortunately that dealership did I was looking for an affordable compact car for my daughter. I had one reserved at another Chevrolet dealership but unfortunately that dealership did the old "bait and switch" tactic on me and sold the vehicle they had promise to hold for me. To make a long story shorter, I called Fredoom Chevrolet and spoke with Mario Cajic who had the same vehicle and features. Not only did they match the price of the dealership, they had the vehicle ready to go within the hour. Best car buying experience ever and the Mario was the ultimate professional! I highly recommend this dealership and don't forget to ask for Mario Cajic. I promise you won't regeret it! Thanks again Freedom Chevrolet... More

New Car Sales Working on a deal to make me happy. We will see and hopefully make a purchase sometime this week. Looking atvTahoes and Suburbans. We will see. Working on a deal to make me happy. We will see and hopefully make a purchase sometime this week. Looking atvTahoes and Suburbans. We will see. More

Dishonest Dealership A/C breaks & the starter has issues too. All on the same day could Not purchase warranty it was available so now I know why. A/C breaks & the starter has issues too. All on the same day could Not purchase warranty it was available so now I know why. More

Worst car buying/service experience This pertains to customer service and sales management. Goes back to 2013, purchased a brand new 2013 Silverado LTZ. the day I drove off the lot, the This pertains to customer service and sales management. Goes back to 2013, purchased a brand new 2013 Silverado LTZ. the day I drove off the lot, the truck would shake real bad. Being service was closed, it took the sales rep 3 weeks to set up an appointment. Sales rep blamed service, service blamed sales. Issue never fixed, was mad because of their delay, they would not take truck back and i was stuck with problem. Truck shook so bad the passenger seat look like it was going to go through windshield. Showed them videos and pictures and then my sensors started messing up for rear parking. According to dealer nothing was wrong with truck. Even with all the proof i had. After a over a year, finally they accepted lemon law. Another dealer confirm the issue and found out this was a dealer trade truck. Which would explain why they couldn’t find truck in their system. But they still short handed me 4k. Now, i got a 2014 Silverado high country. Their top of the line, 55k truck. When the deal finally went down, i was going to get a brand new truck with 8 miles on it. Come to find out, they traded that truck to Devine dealer. So now another day and now got a truck that was driven to and back from Devine. Now truck had even more miles, 100 to be exact and bass on stereo to max. Then, it leaked from roof. They first fixed the satellite, then they messed up headliner, it rattled. Leaked again, Then they replaced seals around moon roof. They. messed up headliner again. Then leaked again, the replaced the moon roof and seals, make them replaced headliner which they had to pop windshield out. They replaced windshield 3 times, they scratched my truck, they broke my light switch, the rear view cover, and headliner is now warped around moon roof and still raddling. Till this day theu cannot fix the raddling and every time it goes to dealer, they brake something else on truck. And guess what happen now, my truck is leaking water again. GM sales, general manager from dealer and service manager still don’t want to accept this is lemon. By lemon law if you cannot fix vehicle they have to buy it back. Two main issues, leak and headliner raddling. Now they want to fix the satellite yet again. Beware, I recommend buying from a dealer that will work with you and accept the lemon law. Both trucks have been at dealer more than what i owned them. I have escalated up the chain and finally working with attorney to file lawsuit against dealer. Do go to this dealer or service dept. If you do, check your vehicles that nothing else is damage and that they fix the problem correct. Could be my bad luck but I have seen in person other customers psssss that they did not address the issue at hand. Hope this helps with your decision from buying from this dealer. More