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Fred Frederick Chrysler Dodge Jeep Ram, Easton

Easton, MD

4.8
918 Reviews

8562 Ocean Gtwy

Easton, MD

21601

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918 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton

April 11, 2019

Maintenance Service I have always have had a good experience with customer service, the wait time and the services provided. Rick answered all my questions up front. More

by cindy.necaise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Marders
Apr 15, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your positive review, Cindy! We are thrilled that you were happy with the service that you received, as your satisfaction is our main priority. Thank you choosing Fred Frederick!

April 09, 2019

Two car annual tune up Always friendly. Always efficient. Jeff Frederick’s crew is the best. Our family has 14 vehicles acquired from Jeff’s dealership over the past 20 y More

by Matt General
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick, Keith Hopkins
Apr 10, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your review, Matt! We are elated that you continue to chose Fred Frederick for all of your vehicle and service needs. Thank you for being apart of our Fred Frederick family!

April 09, 2019

In and out! Easy peazy! I had scheduled an appointment for a recall issue. Keith informed me there was another recall issue I didn't know about and that they would take care More

by timbyrne7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins
Apr 10, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your positive review. Tim! We are so thrilled that you were happy with the service that you received and appreciate you choosing Fred Frederick!

April 07, 2019

service work was done on time and fully explained, I have had all my vehicles serviced here and do not have a worry that the work will be done right More

by mdmoosehunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Michael
Apr 08, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for leaving a review! We are thrilled that you always have an enjoyable experience as satisfaction is our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again!

April 06, 2019

Recall/service Took less time than expected. Service was reasonable in price. Good waiting area Inspected and diagnostic survey showed that need updating. I will More

by earecksonr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure , Keith Hopkins
Apr 08, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your positive review! We are delighted that you were happy with the service that you received and appreciate you choosing Fred Frederick!

April 01, 2019

Absolutely Amazing I needed a full service, 3 recalls addressed, all new tires and an alignment on my 2016 Dodge Ram. The service staff was amazing and worked with my s More

by 07marine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Michael
Apr 02, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you so much for the amazing review! Your opinion does matter and we pride ourselves on our high customer satisfaction rating! We are so glad you hear you had a wonderful experience!

April 01, 2019

I like Fred Frederick Jeep, Dodge & Chrysler in Easton! Scheduled service over the phone with Vic; timely appointment, friendly and professional staff . . . Keith arranged everything - car was serviced, ti More

by Love Cherokees
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick, Keith Hopkins
Apr 02, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We greatly appreciate your positive review! We work very hard to meet our customer's expectations and we are thrilled to hear you were satisfied!

April 01, 2019

Love my MOAB! I love my MOAB. I can't wait to learn everything about it. Curtis was great to work with. This is my first Jeep. Thank you! More

by cmorris95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Price
Apr 02, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the wonderful review! We are very happy to hear that you had a wonderful experience. We appreciate your business and are here if you need us. Thanks for choosing Fred Frederick!

March 28, 2019

Repeat service shifter error Fred Fredericks has worked very hard to correct this error, and with the help from Chrysler/Jeep found a problem that we think could of caused the pro More

by rich.taylor522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick, Keith Hopkins, Victor Michael, Rick Marders
Apr 10, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We greatly appreciate your review, Rich! Our service department works hard to fix problems and ensure your vehicle is running at it's best. Thank you for choosing Fred Frederick!

March 26, 2019

Service recall Service was fast and facility was clean and neat. Service advisor was very professional and helpful. Timing was as quoted and vehicles completed as pr More

by rinkusp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins
Mar 27, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your positive review! We are thrilled that you are happy with the service that you received and appreciate you choosing Fred Frederick!

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