Fred Frederick Chrysler Dodge Jeep Ram, Easton
Easton, MD
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918 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton
Maintenance Service I have always have had a good experience with customer service, the wait time and the services provided. Rick answered all my questions up front. I have always have had a good experience with customer service, the wait time and the services provided. Rick answered all my questions up front. More
Two car annual tune up Always friendly. Always efficient. Jeff Frederick’s crew is the best. Our family has 14 vehicles acquired from Jeff’s dealership over the past 20 y Always friendly. Always efficient. Jeff Frederick’s crew is the best. Our family has 14 vehicles acquired from Jeff’s dealership over the past 20 years! That says it all! More
In and out! Easy peazy! I had scheduled an appointment for a recall issue. Keith informed me there was another recall issue I didn't know about and that they would take care I had scheduled an appointment for a recall issue. Keith informed me there was another recall issue I didn't know about and that they would take care of that as well. He was very polite and explained what was to be done. The repairs were done and I picked up my car. No surprises. More
service work was done on time and fully explained, I have had all my vehicles serviced here and do not have a worry that the work will be done right work was done on time and fully explained, I have had all my vehicles serviced here and do not have a worry that the work will be done right More
Recall/service Took less time than expected. Service was reasonable in price. Good waiting area Inspected and diagnostic survey showed that need updating. I will Took less time than expected. Service was reasonable in price. Good waiting area Inspected and diagnostic survey showed that need updating. I will be back More
Absolutely Amazing I needed a full service, 3 recalls addressed, all new tires and an alignment on my 2016 Dodge Ram. The service staff was amazing and worked with my s I needed a full service, 3 recalls addressed, all new tires and an alignment on my 2016 Dodge Ram. The service staff was amazing and worked with my schedule to get this done. i was able to come in on a Saturday to have all of this work done and it only took 2 and a half hrs. The staff was extremely professional and really valued my time and schedule. The service technician even walked me around my vehicle to show me all of the work done prior to having me sign off on it. This is by far the best customer service i have ever experienced and i will continue to go to this service department More
I like Fred Frederick Jeep, Dodge & Chrysler in Easton! Scheduled service over the phone with Vic; timely appointment, friendly and professional staff . . . Keith arranged everything - car was serviced, ti Scheduled service over the phone with Vic; timely appointment, friendly and professional staff . . . Keith arranged everything - car was serviced, tires rotated as scheduled and I was on my way! More
Love my MOAB! I love my MOAB. I can't wait to learn everything about it. Curtis was great to work with. This is my first Jeep. Thank you! I love my MOAB. I can't wait to learn everything about it. Curtis was great to work with. This is my first Jeep. Thank you! More
Repeat service shifter error Fred Fredericks has worked very hard to correct this error, and with the help from Chrysler/Jeep found a problem that we think could of caused the pro Fred Fredericks has worked very hard to correct this error, and with the help from Chrysler/Jeep found a problem that we think could of caused the problem, but only time will tell. More
Service recall Service was fast and facility was clean and neat. Service advisor was very professional and helpful. Timing was as quoted and vehicles completed as pr Service was fast and facility was clean and neat. Service advisor was very professional and helpful. Timing was as quoted and vehicles completed as promised. More