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Fred Frederick Chrysler Dodge Jeep Ram, Easton

Easton, MD

4.8
918 Reviews

8562 Ocean Gtwy

Easton, MD

21601

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918 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton

May 10, 2019

Friendly, expedient & reasonably priced The entire staff makes the experience just wonderful and my wife and I just love the Grand Cherokee, looking forward to making the house a 2 jeep fami More

by alan krusheski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Michael
May 13, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your review Alan! We are thrilled that you had an enjoyable experience, as customer satisfaction is our priority! We look forward to working with you in the future!

May 07, 2019

Never say never! In LOVE with my new Wrangler! Thank you Rob for your knowlege and assistance in finding my new "truck". You understood my needs and let me decide without pressure. The color I was More

by Yella B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Richardson, John Ireland
May 07, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the generous review! We are so happy to hear that you received great service from Rob. We will be sure to pass along the compliment. We appreciate your business and are here if you need us. Thanks again for choosing Fred Frederick!

May 06, 2019

Service work I took my ram in for service 3 different times and on the third time I had to tell them to fix what they were asked to fix on the second time I brough More

by Ram 2016
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins
May 07, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your review. We greatly appreciate you choosing Fred Frederick. Our end goal is to always make sure our customers are satisfied, please reach out to us directly if you would like to speak with us further.

May 04, 2019

Went out of their way! Keith went out of his way to make sure I wasn't sitting around while they fixed my jeep. He got me right into a loaner and called as soon as the work More

by georgemacdougall27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zak , Keith Hopkins
May 06, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your positive review, George! Your opinion truly matters to us and we pride ourselves on our high customer satisfaction rating! We are so glad you hear you had a wonderful experience!

April 26, 2019

No stress I scheduled an appointment to have my routine oil change while I waited for it. The service writer would come keep me informed of the progress, updat More

by backcreekmomma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Michael
Apr 26, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We greatly appreciate your positive review! We work very hard to meet our customer's expectations and we are thrilled to hear you were satisfied!

April 22, 2019

A great honest experience in car buying Personally worked with Jeff Frederick working within our budget to purchase a new Jeep Cherokee. Jeff was very thorough in explaining all the benefits More

by JandJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick
Apr 22, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We greatly appreciate your positive review! We work very hard to meet our customer's expectations and we are thrilled to hear you were satisfied!

April 20, 2019

Great price w next day service Many reviewers for other dealerships complained about the inflated price of tires, Fred Fredrick was about the same price or less than all the others More

by rhurley821
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Michael
Apr 22, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your positive review! We are so glad you hear you had a wonderful experience and greatly appreciate that you chose Fred Frederick!

April 19, 2019

on time service Friendly staff and very helpful with questions. The service manager Keith and Victor were very polite. The gentleman Rob that helped me with electroni More

by fbr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick, Fletch Gowen, Keith Hopkins, Donnie Cooper, Rob Richardson, John Ireland, Jason Jones , Victor Michael, Rusty Rostien
Apr 22, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your positive review! Your opinion matters to us, and we pride ourselves on our high customer satisfaction rating! We are so glad you hear you had a wonderful experience!

April 17, 2019

New Jeep Grand Cherokee Overland Took test drive with Jason...very informative. Two weeks later asked (via email) Jason to provide a purchase price. He responded via a phone call. T More

by gshoener
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ireland, Jason Jones
Apr 22, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Mr. Shoener, thank you for your kind words! We are so happy to hear that you received great service from Jason. We will be sure to pass along the compliment. We appreciate your business and are here if you need us. Thanks again for choosing Fred Frederick!

April 16, 2019

10K Service Keith and Victor are totally awesome. They make sure everything is explained and taken care of. I bought this vehicle because of the service I've re More

by jamistuart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins, Victor Michael
Apr 17, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

On behalf us all of us at Fred Frederick, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with the service dept so much that you decided to purchase a vehicle from us! We will be sharing your feedback amongst our team.

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