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Fred Anderson Toyota of Sanford

Sanford, NC

4.2
1,982 Reviews
Fred Anderson Toyota of Sanford is your neighborhood Toyota dealer an continues to be one of your premier dealers in the Sandhills! Excellent, hometown customer service is our specialty. You are going to LOVE the way we do business.
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3321 NC Hwy 87 S

Sanford, NC

27332

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Showing 1,982 reviews

December 11, 2019

Tire rotation and oil change Great service, especially customer relations! No issues at all. Everything went according to plan and I was in and out in around an hour and a half. More

by chrisprescott98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Fred Anderson Toyota of Sanford responded

We appreciate the 5-star rating, Chris! Thank you for sharing.

December 11, 2019

Purchase of a New 2020 Tacoma The Team at Toyota of Sanford provided an exceptional sales experience for the purchase of my new Tacoma. The Sales Rep, Chris Testa, was very profes More

by KERMITLEWIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Davison, Jason Bell, CHRISTOPHER TESTA
Dec 13, 2019 -

Fred Anderson Toyota of Sanford responded

Happy to hear you had a 5-star experience during your Tacoma purchase with us. Enjoy your new Tacoma!

December 11, 2019

Another great service Just another routine service to keep my Tundra running at its best. The Service department folks always greet you with kindness and eagerness to help More

by WEHRLY1BIRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Fred Anderson Toyota of Sanford responded

Happy to hear you had a 5 star visit with our service department. Thank you for the review!

December 10, 2019

Great service Great customer service everybody was super polite and very helpful I would so recommend this place very grateful for all their service hope you all ha More

by ERIKAACERO18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for your 5 stars, Erika!

December 10, 2019

I have always been pleased when leaving from a service. But last week not so much. Went in for 35,000 service, I requested online I wanted my car washed also when I made the appointment. They call me up to More

by awjohnson07
Recommend Dealer
Yes
Employees Worked With
Dani Lopez
Dec 12, 2019 -

Fred Anderson Toyota of Sanford responded

We apologize for your recent service appointment. We hope you will give our service department another chance. If you have any additional concerns you'd like to discuss, please don't hesitate to reach out to us directly.

December 10, 2019

Waited too long at the dealership. Five hours+ S ales lady was knowledgeable on all technology. TV station was promoting 0% financing. We have excellent credit 850+ and was not qualified for the More

by Kytrail2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie, Charles Ellis
Dec 11, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to leave your feedback. We will be sure to address this with our team members. Take care.

December 08, 2019

Maintenance service I enjoy coming down to Sanford Toyota, the service is great. Everyone is pleasant and the service is wonderful. The staff is very friendly. Thanks for More

by QUEENNANA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember any one by names. But they was great.
Dec 09, 2019 -

Fred Anderson Toyota of Sanford responded

Happy to hear you had a 5-star visit with us!

December 08, 2019

Awesome!! We bought our second vehicle within 2 weeks from this dealership. Richard was our salesman and he was the main reason we decided to come back for our More

by RMCWHIRTER28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Long, Wade Berard
Dec 09, 2019 -

Fred Anderson Toyota of Sanford responded

We appreciate the positive review! Take care.

December 07, 2019

Great service Very helpful upfront and no haggle. Wayne is great and he helped from beginning to end. I would recommend to friends and family. Overall wonderful exp More

by wes.blankenbecler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Gomillion, Laura Long, Jason Bell
Dec 09, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for the positive review, Wes!

December 06, 2019

Service has become an issue over the past year. I was informed that i was overcharged on past service with no option on receiving a refund without the original receipt. Extremely long wait times of More

by FFMACK836
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Dec 12, 2019 -

Fred Anderson Toyota of Sanford responded

We are disappointed that you've had less than a 5-star visit with our service department. We want to hear from you to learn more. Please reach out to our General Manager, Greg Davison, at (919) 895-6516 whenever you get a chance.

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