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Fred Anderson Kia
Raleigh, NC
864 Reviews
You seem a little curious about your extended family at Fred Anderson Kia. That's good, we love curious customers. We know you don't just trust anybody when it comes to buying or servicing your vehicles, and why should you? The things we drive end up driving us, they can become a part of who we are and who we want to be. These are big life choices that we are talking about here. So why trust any car dealership except the best? When it comes to the Raleigh area and the Kia product line we would like to think that we are the best. Now let us tell you why.
We pride ourselves on our knowledge and the pleasant car buying experience that we provide. We want to make everything easy for you, leave all of the hard stuff to us, it is why we are here and what we are good at. As part of the Anderson Automotive Group we have been family owned for three generations. We have continuously provided the Raleigh area with outstanding and professional service regardless of whether our customers wanted something new, something pre-owned, or something serviced. We want you to get out on the road in the safest most reliable vehicle possible, at a price that you can afford.
Please visit Fred Anderson Kia at 9209 Glenwood Avenue and let us show you all of the Kia services we offer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 864 reviews
February 18, 2019
Everyone was helpful in getting us what we wanted when we wa Everyone I met had only one thing on their minds. Helping me find the car I wanted and getting it to me right away. A good frindly experience. Everyone I met had only one thing on their minds. Helping me find the car I wanted and getting it to me right away. A good frindly experience. More
by Newcar now
Employees Worked With
Kenny Greene, Torrence Wyns
February 18, 2019
Part of the family Lee was extremely helpful and a joy to work with in finding the perfect car just for me. I absolutely love my 2019 Kia Forte Lee was extremely helpful and a joy to work with in finding the perfect car just for me. I absolutely love my 2019 Kia Forte More
by pamarsh24
February 17, 2019
Another new car! Great dealership! Trustworthy people who do the right thing every time! I have had three cars at this dealership and have always been satisfied and Great dealership! Trustworthy people who do the right thing every time! I have had three cars at this dealership and have always been satisfied and they also have a great service department. More
by Alan1234
Employees Worked With
February 17, 2019
Thank you for everything My salesman Mark helped me in everyway possible.He met my need by listening to my needs which made the process go by as smoothly as possible. The con My salesman Mark helped me in everyway possible.He met my need by listening to my needs which made the process go by as smoothly as possible. The conversation was great and he made me feel comfortable . Totally professional in everyway.I was skeptical about coming . I rode pass the dealership for 2days until I felt ready. I just didn't want to be swindled into something I couldn't get out of . But Mr Mark met me and my companions need. My Fiance was surprised that I was able handle it all by myself. And yes, he was happy about the purchase without him .Thank you Fred Anderson. And thank you ,Mr Mark Walton. More
by Michelle 43
February 14, 2019
Nice, professional staff Everyone I came in contact with was very professional and courteous. Don even came in on his day off to help me complete the purchase. I never really Everyone I came in contact with was very professional and courteous. Don even came in on his day off to help me complete the purchase. I never really enjoy buying a car but this purchase was pretty painless. I enjoyed talking with Don as I waited to get into the business office to complete the paperwork. More
by jmf
Employees Worked With
Marshall, Jeremy Day, Don Meriweather, Kiri Brown
February 13, 2019
Just stop in ! I purchased a used Kia Sorento from my salesperson Georgiana Collers at Fred Anderson Kia of Raleigh .I live in NY but frankly the prices are better h I purchased a used Kia Sorento from my salesperson Georgiana Collers at Fred Anderson Kia of Raleigh .I live in NY but frankly the prices are better here and the sales people are friendlier. They are willing and able to help with whatever you need, even if you do live out of state. Georgiana made it easy, If you are looking for a Kia, and you should be, stop in and see Georgiana I did a ton of research, these vehicles are awesome. More
by marylou
Employees Worked With
Marshall White, Georgiana Collers
February 12, 2019
Above and Beyond Kenny did an amazing job in making sure my Wife and I got exactly what we needed, and we did not make it easy for him. We ran into a few issues on o Kenny did an amazing job in making sure my Wife and I got exactly what we needed, and we did not make it easy for him. We ran into a few issues on our end and he made sure not only to exhaust every option possible for us but also went above and beyond on his side to make sure we were happy and taken care of. I've been in sales for over a decade and it isn't very often you come across someone willing to put the time and effort in that Kenny was. I would recommend both Kenny and Fred Anderson Kia 100x over to anyone I know! THANK YOU KENNY! More
by MLW0209
Employees Worked With
Kenny Greene
February 11, 2019
Really....you want a title??? The wife and I just purchased two 2019 vehicles. The staff at Fred Anderson Kia of Raleigh was very professional and courteous. The only flaw or downs The wife and I just purchased two 2019 vehicles. The staff at Fred Anderson Kia of Raleigh was very professional and courteous. The only flaw or downside to the purchase was the time we spent at the dealership. The process can and should go faster. Our time went smoothly but was very time consuming. The finance side of house was smooth but again, timely. Kia needs to look into less paperwork and a more electronic way of delivering the final product. We had an appointment with Mr. Lee but he was busy with another customer and Ms. Georgiana was more than happy to assist us. The appointment was at 9am we did not finish up until almost 6pm. Long day for sure. Maybe next time Kia will purchase lunch or dinner for the customers if they are buying a new vehicle. Just saying, as 9 hours is a bit much for the purchasing of a new car, even if we did buy 2 vehicles. More
by instagator6684
Employees Worked With
Georgiana Collers
February 11, 2019
I wish I could rate this dealership a zero star! They completely did nothing but waste my time. I called and told the lady as blunt as I possibly could that I wanted the Kia with the remote start fo They completely did nothing but waste my time. I called and told the lady as blunt as I possibly could that I wanted the Kia with the remote start for X price. I told her that another dealership in our home town had offer the Kia for the X price without the remote start. I told her that we had contacted another dealership (nearby this dealership) who did approve the X price WITH the remote start. We didn't go with this dealership bc they didn't have the Kia on the lot. So that is when we reached out to Fred Anderson. Kiri immediately told me and I quote "If they can do it, when can do it". I told her okay. I set the appointment and I drove one hour and 45 mins. I walked in and they asked me to take a seat. They brought some papers over and I asked " Can we see the Kia?" I should have left right here. She said "well....we dealer traded it earlier today" I was livid. I drove all that way to be lied too. I was getting up to leave then and the manager, Pam comes out. She said that she was so sorry and that it was a miscommunication on their part.I try to be understanding as I can so I listened. She said if you can give us until Monday we can find another Kia and have it delivered to you with the remote start. My husband spoke up and said "for X price?" Pam says, "No, it would be X price plus $200." I said "absolutely not." and we started to walk away. Pam says well let us check with them GM cause only he can approve that. We agreed. So now it's Monday, I get a call and the sales rep calls. She says that the GM said they CANNOT do the remote start and deliver it for X price. I said okay so we will come back up there and pick it up. She says "No, he says we can't take the loss by adding the remote start and doing it for X price" I said excuse me? The only thing we was supposed to approve was the $200 for the delivery fee!" She then says "we can't take that kind of a loss that's like selling a maserati for that price" HAHAHA!!! Right?? Completely laughable! How do you compare a maserati to a freaking Kia?? LOL I hung up before being really rude to the poor girl who doesn't have a clue cars, clearly. If there is one thing I can say is RUN! Don't even bother wasting your time with the dealership! They will promise whatever they have to, just to get you there and then change everything when the papers are ready to be signed. This was the worst experience that we have EVER had with any dealership thus far! I highly recommend going somewhere else! We have reached a deal with the DEACON JONES here in my town and are doing the deal with them. Good luck Fred Anderson Kia. I DO NOT RECOMMEND YOU!! More
by K. Williamson
Employees Worked With
Georgiana Collers, Kiri Brown, Pam Shelton
February 07, 2019
Amazing experience. Constance Bodie helped us in finding the right car for me. It was an amazing experience and I thank her for everything she did. I plan on coming back Constance Bodie helped us in finding the right car for me. It was an amazing experience and I thank her for everything she did. I plan on coming back to Fred Anderson with any car interest or needs. More
by Taylors78
Employees Worked With
Connie Bodie
