Fred Anderson Kia
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Don was very personable and helped us in finding the car that was perfect for our family. Thank you for making the experience enjoyable and I would recommend anyone to this dealership for their car buying e that was perfect for our family. Thank you for making the experience enjoyable and I would recommend anyone to this dealership for their car buying experience. More
I really appreciate all the people who worked with me to make sure that I had a stress free car buying experience from the time I test drove until I pulled out of the parking lot with a new vehicle. make sure that I had a stress free car buying experience from the time I test drove until I pulled out of the parking lot with a new vehicle. More
The customer service was out of this world. I came in an hour before closing and they took their time to get me the best deal on the car I wanted. They didn’t pressure me to get anything and once I did fini hour before closing and they took their time to get me the best deal on the car I wanted. They didn’t pressure me to get anything and once I did finish the purchase CJ still stayed in contact to make sure everything was to my liking. Cj was awesome on the sales floor and Justin was quick in finance. Everything was perfect. More
Real Customer First Service My wife and I were never happier with our sales experience in purchasing our new 2019 Kia Sorento. Anthony Sambrano never rushed in helping us and exp My wife and I were never happier with our sales experience in purchasing our new 2019 Kia Sorento. Anthony Sambrano never rushed in helping us and explaining how things worked on the vehicle. He was courteous, kind, and ;patient in every respect. He is a real asset to have in Fred Anderson's Dealership. His knowledge and experience in customer service is obvious and helpful with getting thru to my wife's indecision at first. Anthony sold me with the car and features and did a great job in convincing my wife to see things my way. She got real happy with our purchase in the end. Anthony deserves more than 5 stars. He is the best!!!!!Thank you all. More
Jason did a great job helping guide us to the perfect matching vehicle that best suited our needs and wants. Thanks again and we love our new Kia! matching vehicle that best suited our needs and wants. Thanks again and we love our new Kia! More
New Sales representative but he was okay to work with. Are you kidding me . Our experience buying our Kia was great....until we went and saw the finance manager. There was so much pressure to buy the $4000 Are you kidding me . Our experience buying our Kia was great....until we went and saw the finance manager. There was so much pressure to buy the $4000.00 warranty that had I persisted in continuing our discussion that I sure it might have resulted in violence toward each other. Understand what I am saying the Finance manager went off because we turned down the $4000 warranty. I decided to be refrain from talking so much in order to de-escalate this situation. If you think I'm joking things got so heated the guy forgot to take the $5000 down payment and my wife's pay-stub. We had been looking for a vehicle so we know the approximate pricing of the warrenties and we thought that was too high. Out of the blue the representative said he felt threatened by me. I have my wife (the buyer) as a witness that something was truly off with this man. This is something that cannot be overlooked because I'm sure this is not the first time. The man (Pa I think) was way over the top and aggressive. Thanks.....I think. More
Kenny was very helpful and was a good listener that helped me find a vehicle that was perfect for me. If you need help finding a vehicle hit Kenny Greene up. helped me find a vehicle that was perfect for me. If you need help finding a vehicle hit Kenny Greene up. More
Six days and 200 miles into driving my 2015 equinox I purchased from them I find myself stranded due to overheating. Needs a water pump according to my mechanic. $600 minimum And when I called dealership purchased from them I find myself stranded due to overheating. Needs a water pump according to my mechanic. $600 minimum And when I called dealership to tell them about the problem they did not want to talk to me. They knew the water pump was bad when they sold new the car. No integrity. More
5th time buying from Fred Anderson dealerships When it is time for a new car I usually keep an eye on the website and visit when I want to drive something. From my research the used cars (at least When it is time for a new car I usually keep an eye on the website and visit when I want to drive something. From my research the used cars (at least the ones I target) are priced fairly, and they will work with you a little on price. Sales and financing folks are helpful. I have had good experience with service as well. Typical dealer prices but the Family Plan does save you some on oil changes. I can't seem to walk into a FA dealership without buying a car. More
Kenny was great and explained all our options to us so that we could buy the car that made the most sense for us. He worked with us and got us the best possible deal. We would definitely recommend him and that we could buy the car that made the most sense for us. He worked with us and got us the best possible deal. We would definitely recommend him and he can expect a call when we’re ready to buy again! More


