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Frank Kent Cadillac

Fort Worth, TX

4.7
798 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 798 reviews

September 16, 2019

It was a BREEZE!!! My husband and I worked with Aaron Dias, the Internet Sales Manager. He was great! I was looking at several cars online and I drove over an hour to co More

by Jarosa Waller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Dias
Sep 17, 2019 -

Frank Kent Cadillac responded

Jarosa, we are happy to hear that you had such a wonderful car buying experience at the dealership with Aaron! We strive to have great customer care at all times, and are thrilled to hear that all your needs were met! We appreciate you taking the drive, and hope to see you again soon! Take care!

September 11, 2019

Easy and convenient My salesman’s name was Aaron, I made an appointment in advance because I saw online they had a 2019 Chevy Trax and I wanted to make sure it was still More

by Kathryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron (sales), Danny Dryer (service)
Sep 12, 2019 -

Frank Kent Cadillac responded

Kathryn, thank you kindly for taking the time to leave such wonderful detailed feedback on your overall car buying experience! We are thrilled to hear that the service you received from Aaron was top-notch! We appreciate your business, and look forward to seeing you again soon! Thank you for the five-stars and recommendation!

September 04, 2019

Easiest dealer to work with I worked with Aaron Dias who was a joy to work with. Very professional and personable. He found the right car for me, and he worked with the managem More

by mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Dias, Brian Deaver, Danny Pak
Sep 04, 2019 -

Frank Kent Cadillac responded

Mary, we are thrilled to hear that you had a wonderful five-star car buying experience with Aaron at the dealership! Congrats on your purchase! If you ever need anything, let us know. Take care!

August 29, 2019

I got it Aaron was great to work with. Would recommend stopping to take a look if you're thinking about a new purchase. friendly staff as well. More

by 123Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Dias
Aug 29, 2019 -

Frank Kent Cadillac responded

We are thrilled to hear that Aaron was a pleasure to work with! We appreciate the high rating and recommendation!

August 28, 2019

Patience and Flexibility The live chat was very helpful which led to having a meeting the next morning. Aaron was able to get information before the meeting to have everything More

by MK2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Dias ; Christina Hartin
Aug 28, 2019 -

Frank Kent Cadillac responded

Thank you so much for taking the time to leave such detailed feedback on your overall car buying experience with the whole team. We strive to have great customer care at all times and your feedback reflects that. Congrats on your purchase! Your five-stars and recommendation are greatly appreciated. If you ever need anything, let us know. Welcome to the Frank Kent family!

August 24, 2019

Fantasstic Aaron Dias and Scott Hendrckson made this the best buying experience I have ever had. I have bought 30 cars in my life. That says a lot. Thanks guys!! More

by Boonbar123$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Dias,Scott Hendrickson
Aug 26, 2019 -

Frank Kent Cadillac responded

We are elated to hear that you had such a wonderful car buying experience at the dealership with Aaron and Scott! Congrats on your purchase, Dave! If you ever need anything, let us know. Take care!

August 20, 2019

Purchased cts from this dealership I had a great experience working with Aaron Dias for the purchase of my 2017 Cadillac CTS. He was extremely helpful and courteous during the purchase More

by jerrydorman50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Dias
Aug 21, 2019 -

Frank Kent Cadillac responded

Jerry, we are thrilled to hear that Aaron was such a pleasure to work with during your car buying experience. We strive to have great customer care at all times! Congrats on your purchase! We appreciate the five-stars and recommendation. We hope to see you again soon. Take care!

August 17, 2019

Aaron is the bomb! I had the chance to work with the amazing Aaron at Frank Kent in Fort Worth and I promise you if I could I would Buy a car everyday just to work with More

by Mika1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Dias
Aug 19, 2019 -

Frank Kent Cadillac responded

Mika, we are thrilled to hear that you had such a wonderful car buying experience at the dealership with Aaron! We strive to have great customer care at all times and your feedback reflects that! If you ever need anything, let us know. Welcome to the Frank Kent family!

August 15, 2019

Top-Tier Customer Service I honestly wouldn't purchase a car or service my anywhere else. The Service department staff, especially Randy and Danny ALWAYS provide me with VIP Se More

by Deevah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Scott, Service; Danny in Servicce , Shawn Moffett
Aug 16, 2019 -

Frank Kent Cadillac responded

Deevah, we are happy to know that you had a wonderful five-star experience with Randy, Danny and Shawn, and the whole team! We take all feedback into consideration to make sure everyone has a wonderful experience. Thank you for the five-stars and recommendation! We hope to see you again soon. Take care!

August 13, 2019

Frank Kent Dealer rating I have been dealing with "FRANK KENT" Cadillac SINCE 1996, and always left dealership satisfied with agreement we came to. More

by gene_jean4244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
would happy with..
Aug 13, 2019 -

Frank Kent Cadillac responded

Gene, we thank you for always choosing Frank Kent. Your business means the most to us. Thank you for the five-stars and recommendation! We look forward to seeing you again soon. Take care!

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