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Frank Kent Cadillac

Fort Worth, TX

4.7
798 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 798 reviews

February 13, 2020

Best place for a Cadillac. This was my second purchase from Frank Kent. On both occasions I dealt with Shawn Moffett, a very experienced , knowledgeable and personable professio More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Moffett
Feb 13, 2020 -

Frank Kent Cadillac responded

Richard, we are happy to know that your second purchase with us was a five-star experience with Shawn! Congrats on your purchase. We are elated to have you as a part of the Frank Kent family!

January 28, 2020

New car purchase On 01/25/2020 I bought a new Cacillac XT4. Great people with which to work. BIll Baresch did a great job helping me find the right vehicle. More

by jgpeake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Baresch
Jan 29, 2020 -

Frank Kent Cadillac responded

Thanks so much for taking the time to leave feedback with us! Congrats on your purchase! We appreciate the five-stars and recommendation!

January 22, 2020

On 01/20/2020 to my truck to have work done when truck was ready pick it up and dropped it off with my wife at her job and went to work she left to go take care of some business I get a call for that the More

by Shaunbrown
Recommend Dealer
No
Employees Worked With
Will Churchill, Brian Deaver
Jan 23, 2020 -

Frank Kent Cadillac responded

We're sorry to hear of this experience, Shaun. I'd like to gather some additional information on the visit, so I can have the appropriate person contact you about what occurred, but I cannot find your information in our system. I noticed you left this same review on another of our dealership's pages, so can you clarify which dealership you visited, and the name the service would have been under? We appreciate your help so we can address your concerns.

January 08, 2020

Love my new car! I am obsessed with (my new) used car! The process was super easy and Nick B. was a pleasure to work with!I love my 2018 Traverse. Thanks Nick & Frank More

by blmitchell26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bieghler
Jan 08, 2020 -

Frank Kent Cadillac responded

We are elated to know that you had a fantastic car buying experience at the dealership with Nick! Congrats on your 2018 Traverse! If you ever need anything, let us know! Welcome to the Frank Kent family!

January 07, 2020

Salesman Bill Baresch was A+. Was so helpful and A+ in all areas dealing with us. Punctual answering questions and phone communications. Will refer Bill to our friends and neighbors. More

by rwmw54
Recommend Dealer
Yes
Employees Worked With
Bill Baresch,
Jan 07, 2020 -

Frank Kent Cadillac responded

We are elated to know that Bill was such a pleasure to work with during your time spent at the dealership! Your five-stars and recommendation mean the most to us. If you ever need anything, be sure to let us know. Take care!

January 05, 2020

Best experience buying a car and getting service from the service dep Definitely a class act. It’s nice to have a dealership that have all around pride in the service they provide. More

by Rrcohen
Recommend Dealer
Yes
Employees Worked With
Aaron Dias, David Rotman
Jan 06, 2020 -

Frank Kent Cadillac responded

We are elated to know that you had an excellent five-star car buying experience at the dealership! Thank you for the recommendation. If you ever need anything, be sure to let us know. Take care!

December 31, 2019

Easiest purchase ever made. Exceptional service. Bruce Lee was our salesmen and he was straight forward, no nonsense! Loved our experience! Never thought we would drive to FTW for a vehicle but it was mor More

by jle3780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Lee
Jan 02, 2020 -

Frank Kent Cadillac responded

We are elated to know that your overall car buying experience at the dealership with Bruce was top-notch! We strive to have excellent customer care at all times. Congrats on your purchase! If you ever need anything, let us know. Welcome to the Frank Kent family!

December 18, 2019

Always very courteous, knowledgeable, and makes me feel special. They listened to what I needed and worked to get me in the car I wanted. More

by sdickerson1143
Recommend Dealer
Yes
Employees Worked With
Nick Bieghler, David Rotman
Dec 18, 2019 -

Frank Kent Cadillac responded

Thank you kindly for sharing your overall experience with us! Congrats on your purchase! If you ever need anything, let us know. Take care!

December 03, 2019

Five stars to sales associate Bill Baresch who made the purchase quick and efficient. Frank Kent dealership is outstanding and what is expected when one provides five-star service. More

by sandra_northcutt
Recommend Dealer
Yes
Employees Worked With
Bill Baresch, David Rotman
Dec 03, 2019 -

Frank Kent Cadillac responded

Sandra, we are happy to hear that your car buying experience with Bill was a positive one! We appreciate the feedback and recommendation. Welcome to the Frank Kent Family!

November 25, 2019

Everything was smooth and the process was very efficient, the sales and finance department worked with me to satisfy my needs in the vehicle purchased, will buy from them again in the future More

by edhulsey
Recommend Dealer
Yes
Employees Worked With
Aaron Diaz, Bruce Lee, Chauncey Bivins, Shawn Moffett, Ron Britt, David Rotman, Danny Pak
Nov 26, 2019 -

Frank Kent Cadillac responded

Thank you kindly for sharing your experience with us! We look forward to seeing you again!

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