Frank Kent Cadillac
Fort Worth, TX
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Best place for a Cadillac. This was my second purchase from Frank Kent. On both occasions I dealt with Shawn Moffett, a very experienced , knowledgeable and personable professio This was my second purchase from Frank Kent. On both occasions I dealt with Shawn Moffett, a very experienced , knowledgeable and personable professional. I was VERY happy with my deal on both cars. They also have an excellent service department. More
New car purchase On 01/25/2020 I bought a new Cacillac XT4. Great people with which to work. BIll Baresch did a great job helping me find the right vehicle. On 01/25/2020 I bought a new Cacillac XT4. Great people with which to work. BIll Baresch did a great job helping me find the right vehicle. More
On 01/20/2020 to my truck to have work done when truck was ready pick it up and dropped it off with my wife at her job and went to work she left to go take care of some business I get a call for that the was ready pick it up and dropped it off with my wife at her job and went to work she left to go take care of some business I get a call for that the hood flew up and now the truck won’t start so left my job to go help her when I arrived found that the negative battery cable was loose righted it truck started right up shut hood no more problems cabled frank Kent to talked to someone in charge finally the advicor called and left a message saying that the tech said that when the valet dropped it off he to jump it off and that when he was done he shut the hood the problem is that I watched the valet dropped it off in front of his bay I watched through the window in the door he never jump it off he did do something around the battery but not what he claims second it is funny the hood never has had problem before or after this issues this is the last time it will ever go there again last time I took in for service for oil change tech said there was a oil leak and the cabin air filter was bad and needed changing problem one I climb under truck no oil leaks next those truck do not have cabin air filters so lies again be aware when you take your care there looks like either they are just liars or ripp off artists lucky nothing was damaged when this happen does not seems management is to worried since I still have not a call from any one I even called the service advisor back left message for her to call still no call back More
Love my new car! I am obsessed with (my new) used car! The process was super easy and Nick B. was a pleasure to work with!I love my 2018 Traverse. Thanks Nick & Frank I am obsessed with (my new) used car! The process was super easy and Nick B. was a pleasure to work with!I love my 2018 Traverse. Thanks Nick & Frank Kent! More
Salesman Bill Baresch was A+. Was so helpful and A+ in all areas dealing with us. Punctual answering questions and phone communications. Will refer Bill to our friends and neighbors. all areas dealing with us. Punctual answering questions and phone communications. Will refer Bill to our friends and neighbors. More
Best experience buying a car and getting service from the service dep Definitely a class act. It’s nice to have a dealership that have all around pride in the service they provide. service dep Definitely a class act. It’s nice to have a dealership that have all around pride in the service they provide. More
Easiest purchase ever made. Exceptional service. Bruce Lee was our salesmen and he was straight forward, no nonsense! Loved our experience! Never thought we would drive to FTW for a vehicle but it was mor Lee was our salesmen and he was straight forward, no nonsense! Loved our experience! Never thought we would drive to FTW for a vehicle but it was more than worth it. Found the truck we were looking for online. Drove to the dealership, that was open on Sunday for special holiday hours. The truck looked even better in person. Bruce had the truck pulled up and ready for us to test drive as soon as we arrived. Again by far easiest purchase ever! Next vehicle our first stop will be to Frank Kent to work with Bruce. Thank you for everything! More
Always very courteous, knowledgeable, and makes me feel special. They listened to what I needed and worked to get me in the car I wanted. special. They listened to what I needed and worked to get me in the car I wanted. More
Five stars to sales associate Bill Baresch who made the purchase quick and efficient. Frank Kent dealership is outstanding and what is expected when one provides five-star service. purchase quick and efficient. Frank Kent dealership is outstanding and what is expected when one provides five-star service. More
Everything was smooth and the process was very efficient, the sales and finance department worked with me to satisfy my needs in the vehicle purchased, will buy from them again in the future the sales and finance department worked with me to satisfy my needs in the vehicle purchased, will buy from them again in the future More


