Frank Brown Auto and Truck Ranch - Service Center

Oil change They were friendly and take care of my needs when I come for any reason. They let me know if there busy and if I need to come another day. Always read They were friendly and take care of my needs when I come for any reason. They let me know if there busy and if I need to come another day. Always ready to help. More

Great, friendly service Though I had a bit of a wait, my visit was fairly easy. The men who helped me were very good about communicating with me and also helping get my vehic Though I had a bit of a wait, my visit was fairly easy. The men who helped me were very good about communicating with me and also helping get my vehicle fixed at the lowest cost possible. I was satisfied by my experience. More

Amazing It was fast and everyone was so nice. Definitely will go back again. Loved the service I received. I think the employee was terry but I don’t remember It was fast and everyone was so nice. Definitely will go back again. Loved the service I received. I think the employee was terry but I don’t remember. I’m sorry. More

Better than any other dealership service I bought my car from a different dealership and got free oil changes for a year....I would rather pay money to get my vehicle serviced by frank brown. I bought my car from a different dealership and got free oil changes for a year....I would rather pay money to get my vehicle serviced by frank brown. Then get a free oil change by any other dealership service center. More

Not Dependable I was given a “1 hour’” quote for an oil change. It took over 4 hours. I have called for two months to get what my notification letter calls “a critic I was given a “1 hour’” quote for an oil change. It took over 4 hours. I have called for two months to get what my notification letter calls “a critical repair “, only to be told it’s not critical and they don’t have the parts. I was also told that is normal for the company. How do you think this makes me feel as a first time customer that completely changed cars related to the “safety “ and “few if any” problems of this brand? I will have to see a lot better in the future or I am a last time customer. More

Frank Brown Honda has always serviced my Odyssey. I have always been treated fairly and the service department personnel are always friendly and a pleasure to work with. I have never had a negative e I have always been treated fairly and the service department personnel are always friendly and a pleasure to work with. I have never had a negative experience at Frank Brown Honda and my Odyssey now had has a 175,000 miles. I highly recommend this dealership More

Frank Brown Honda I always take the CRV to Frank Brown they are fast and courteous and friendly They always open on time and their customer waiting room has coffee and I always take the CRV to Frank Brown they are fast and courteous and friendly They always open on time and their customer waiting room has coffee and internet More

Not a great experience this time Took my truck in for a failed fog light and worked it out so that it was there while I was on vacation and didn’t need it for a couple of days. I get Took my truck in for a failed fog light and worked it out so that it was there while I was on vacation and didn’t need it for a couple of days. I get it back and NEITHER fog light works, and neither do ANY of the parking sensors, so it’s in much worse shape than it was when I dropped it off. Additionally, I’m not on vacation anymore, so this time, leaving it with the dealership is going to interfere with my work unless they provide me a loaner truck, which they have not been able to do on prior visits. In fairness, Ronnie in the service department was, and always has been, very friendly and easy to work with. This is the first time a visit to the dealership has gone sideways, but I would have expected the technician to check his own work and make sure the problem was resolved before calling and telling me the truck was ready. More

Oil change I love that the open early during the week so I can just drop my vehicle off and go to work. Terry is always so friendly and helpful. Thank you! I love that the open early during the week so I can just drop my vehicle off and go to work. Terry is always so friendly and helpful. Thank you! More

problem solved Problem was fixed & no longer exists. Problem was fixed and no longer exists. Problem was fixed and no longer exists.. Problem was fixed and no longer Problem was fixed & no longer exists. Problem was fixed and no longer exists. Problem was fixed and no longer exists.. Problem was fixed and no longer exists. More