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Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,475 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,475 Reviews of Frank Brown Auto and Truck Ranch - Service Center
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October 02, 2019
Outstanding, as always Quick, well done, Friendly. Everyone works hard to make sure my needs and concerns are taken care of promptly, and I’m kept informed consistently. Quick, well done, Friendly. Everyone works hard to make sure my needs and concerns are taken care of promptly, and I’m kept informed consistently. More
by eddiestlmo
Verified CustomerEmployees Worked With
Dean (service mgr), Terry (cashier)
October 02, 2019
Friendly Staff Thank you Ronnie for being understanding towards my situation with my vehicle. I was able come back and get my vehicle since it was going to be a cou Thank you Ronnie for being understanding towards my situation with my vehicle. I was able come back and get my vehicle since it was going to be a couple days before they could get to it. More
by emsuzypool
Employees Worked With
Ronnie
October 01, 2019
Great service Everyone was very professional taking care of the recall on my vehicle I was in and out within an hour, I would recommend frank brown to anyone and wi Everyone was very professional taking care of the recall on my vehicle I was in and out within an hour, I would recommend frank brown to anyone and will be getting another vehicle from them soon More
by avitiajavier44
Employees Worked With
N\A
October 01, 2019
Visit on 9/27/19 Brooke’s CRV Everything was fixed as requested and communication was great! The technician explained what they were doing and walked us through what the most like Everything was fixed as requested and communication was great! The technician explained what they were doing and walked us through what the most likely sources of our problem might be. More
by KHTech
Employees Worked With
Dean Loveless
October 01, 2019
Dean owned my issue-thank you At the Frank Brown Honda service area, Dean is one of there service advisors. Dean asked me what the issue was and was able to immediately get a techn At the Frank Brown Honda service area, Dean is one of there service advisors. Dean asked me what the issue was and was able to immediately get a technician to check it out. They took action to get it taken care of and kept the vehicle overnight to complete. Thank you for caring. More
by tabnanc
Employees Worked With
Dean Loveless
September 29, 2019
Oil change Fast and good service. Waiting time was minimal. I use their service all the time. Price is one of the Lowest in the town. Very reliable. Fast and good service. Waiting time was minimal. I use their service all the time. Price is one of the Lowest in the town. Very reliable. More
by akpdun
Employees Worked With
Tony, Terry, Dean
September 28, 2019
Great Service Always prompt and keep you informed. Easy scheduling, clean workplace, and a pleasure to work with. The price has been right this far, and they were o Always prompt and keep you informed. Easy scheduling, clean workplace, and a pleasure to work with. The price has been right this far, and they were on top of the recent recall. More
by hawkwoot
Employees Worked With
Ronnie
September 28, 2019
Excellent customer service Frank Brown have Great service advisors, along with the best service technicians you could ask for.! I always get honesty and top notch customer serv Frank Brown have Great service advisors, along with the best service technicians you could ask for.! I always get honesty and top notch customer service. More
by Beady
Employees Worked With
Tony Vierra
September 25, 2019
service my vehicle Great customer service didn't take long I would definitely recommend Honda service. Had my oil change a cut Honda service they were great everyone wit Great customer service didn't take long I would definitely recommend Honda service. Had my oil change a cut Honda service they were great everyone with excellent great customer care thank you Honda service. More
by latinawomen2007
Employees Worked With
Terry
September 21, 2019
Great service As usual, the personnel of the service department were efficient, courteous and professional. Dean and co-workers are excellent and always helpful. Th As usual, the personnel of the service department were efficient, courteous and professional. Dean and co-workers are excellent and always helpful. They always do a greedy job. More
by rjlascano
Employees Worked With
Dean
