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Fort Wayne Kia

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.3
919 Reviews
Experience Standout Car Shopping at Fort Wayne Kia Serving Fort Wayne, Auburn IN, Columbia City IN and Decatur IN While providing you with new and used cars, along with parts and service is our focus, at Fort Wayne Kia we strive for much more. We want to give those in Fort Wayne and others we serve in Auburn IN, Columbia City IN, Decatur IN an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Kia model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service. Committed to Serving Fort Wayne Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Fort Wayne area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Kia car, crossover and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. Visit Fort Wayne Kia! Have a few lingering questions? Want to speak with a Fort Wayne Kia team member? Stop by or call Fort Wayne Kia! One of our many professionals will work with Fort Wayne drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Fort Wayne Kia! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Kia Forte, Optima, Sorento, Sportage or Soul, drivers can look to the Fort Wayne Kia team with confidence!
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1112 Ave of Autos

Fort Wayne, IN

46804

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Showing 919 reviews

November 29, 2022

I got really great service at Fort Wayne Kia! ! Amanda was excellent to work with. More

by Ginavardaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Nov 30, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 26, 2022

Very prompt service and friendly customer service ! Recall issues were addressed and I was notified as soon as it was finished ! More

by CJTHOMPSON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Modugno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2022 -

Fort Wayne Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Fort Wayne Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

November 25, 2022

Customer service is excellent… and my car is always ready before the quoted time frame. More

by LANITACHAPMAN69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Buss
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Nov 25, 2022 -

Fort Wayne Kia responded

Lanita, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fort Wayne Kia, we look forward to having you as a valued customer for many years to come!

November 24, 2022

Absolutely worst experience I have ever had at a dealership. Bought a used car and I understand there could be issues, but not 60 miles after buying it. Then had to take it back to the dealer 5 ti More

by BROHAMOFBROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
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Nov 28, 2022 -

Fort Wayne Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything Brandon can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 24, 2022

It was actually a good experience. Pete was great. No nonsense, straight shooter. I got a great car at a good price. I'm happy. More

by DLAKE76
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pete Herman
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Nov 25, 2022 -

Fort Wayne Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Pete can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 23, 2022

Awesome great experience. Hoping the service department will be just as great as the sales team. More

by GATORGLENN6
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen
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Nov 25, 2022 -

Fort Wayne Kia responded

Glenn, Thank you for choosing Fort Wayne Kia. Your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we hope to see you again!

November 23, 2022

Amanda was very helpful. Service was quick and painless. Dealership was clean and accommodating. Great experience. More

by andrewdplank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda from service
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Nov 25, 2022 -

Fort Wayne Kia responded

Andrew, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fort Wayne Kia, Amanda and our team look forward to having you as a valued customer for many years to come!

November 22, 2022

Staff was decent enough. Used vehicle was over kbb. Even still they tried to add additional charges of around $2500 to purchase price. Declined 1 charge, but the second (loja More

by DC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer
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Nov 22, 2022 -

Fort Wayne Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Nov 22, 2022 -

DC responded

Not sure how to respond privately, but feel free to reach out to dccovington@comcast.net

November 22, 2022

Great service! Brian kept me up to date with the progress of my service appointment and gave me clear explanations of the services needed! More

by BUELLSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Nov 22, 2022 -

Fort Wayne Kia responded

Thank you for your very kind review. Brian and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia.

November 22, 2022

Great service experience! They keep you up to date on the progress of your service appointment and provide excellent service. More

by BUELLSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Nov 22, 2022 -

Fort Wayne Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!

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