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Fort Wayne Kia

Fort Wayne, IN

4.3
919 Reviews
Experience Standout Car Shopping at Fort Wayne Kia Serving Fort Wayne, Auburn IN, Columbia City IN and Decatur IN While providing you with new and used cars, along with parts and service is our focus, at Fort Wayne Kia we strive for much more. We want to give those in Fort Wayne and others we serve in Auburn IN, Columbia City IN, Decatur IN an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Kia model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service. Committed to Serving Fort Wayne Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Fort Wayne area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Kia car, crossover and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. Visit Fort Wayne Kia! Have a few lingering questions? Want to speak with a Fort Wayne Kia team member? Stop by or call Fort Wayne Kia! One of our many professionals will work with Fort Wayne drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Fort Wayne Kia! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Kia Forte, Optima, Sorento, Sportage or Soul, drivers can look to the Fort Wayne Kia team with confidence!
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1112 Ave of Autos

Fort Wayne, IN

46804

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Showing 919 reviews

December 22, 2022

Friendly, professional, and committed to helping me find a reliable car/vehicle I like. I am a repeat customer and will continue to refer family and friends as well. More

by HAYWOODT100
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jay, Tom, and PJ
Dec 26, 2022 -

Fort Wayne Kia responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car. We thank you for choosing Fort Wayne Kia and for helping to spread the word about us.

December 22, 2022

RELIABLEY awesome customer service and care for your Kia! Go NO where else to take care of your vehicle and rest assured that all is well. More

by ANNESCOSA
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Bryan, Service
Dec 22, 2022 -

Fort Wayne Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia.

December 22, 2022

Despite the fact that I had an appointment scheduled and confirmed for 7:30 AM. The service department does not open on Saturday until 8 AM, when I did finally get the service, the service manager was great More

by ANNEKARR
Service Price Transparency
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Service Time
Recommend Dealer
Yes
Employees Worked With
Rob Pargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Fort Wayne Kia responded

Quality customer service is always our number one priority, and we're sorry to hear about the scheduling issue. Thank you for choosing Fort Wayne Kia, we look forward to having you as a valued customer for many years to come!

December 22, 2022

I went in looked at the vehicle on November 7th decided I wanted it did the paperwork was already pre-approved by my bank wasn't able to pick up the vehicle to November 28th cuz work had to be done on it whe More

by WILEY.BRENDA1962
Recommend Dealer
Yes
Employees Worked With
Greg
Dec 22, 2022 -

Fort Wayne Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Dec 24, 2022 -

WILEY.BRENDA1962 responded

I can be reached by the number on file

December 22, 2022

They were prompt helping us and answering questions and quick about working out a deal and getting us thru the process. More

by JOANN412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anfernee Page sales, Abid Saleem finance
Dec 22, 2022 -

Fort Wayne Kia responded

Thanks for sharing about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

December 21, 2022

One of the guys scheduled a service for me and then didn't show up. But the other guys there managed to get it done.rough start, but finished well. More

by DLAKE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce
Dec 22, 2022 -

Fort Wayne Kia responded

Thank you for bringing this to our attention, and we apologize for not providing a 5 star experience. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal. Please let us know if you would like to discuss further.

December 21, 2022

I appreciated not feeling like a typical car dealer. .. AP was not overly pushy, did a great job and is very kind. : ) More

by JENFER86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AP
Dec 22, 2022 -

Fort Wayne Kia responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Kia!

December 16, 2022

Great service! Our sale was super nice. Thanks for all your help! We will buy again here! More

by CRANSTONLAW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Herman
Dec 17, 2022 -

Fort Wayne Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

December 16, 2022

I bought my Wrangler from them used. When we filled up the gas tank, it ended up having a leak. FW Kia took it in to examine it and took care of the repair at no cost - even though I cle More

by LAURAEHARRIS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan (Sales) and Ryan (Financing)
Dec 17, 2022 -

Fort Wayne Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, Laura, we look forward to having you as one of our valued customers for many more years to come!

December 16, 2022

Fort Wayne Kia gave me such a wonderful experience with buying my first Kia Telluride. The sales team was great and they were able to work with me to get me into my new car that day. The communication afte More

by AJG186
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Schafer
Dec 17, 2022 -

Fort Wayne Kia responded

Thank you so much for choosing Fort Wayne Kia! Congrats on your new purchase, and let us know if we can be of any more assistance!

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