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Fort Wayne Kia

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.3
919 Reviews
Experience Standout Car Shopping at Fort Wayne Kia Serving Fort Wayne, Auburn IN, Columbia City IN and Decatur IN While providing you with new and used cars, along with parts and service is our focus, at Fort Wayne Kia we strive for much more. We want to give those in Fort Wayne and others we serve in Auburn IN, Columbia City IN, Decatur IN an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Kia model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service. Committed to Serving Fort Wayne Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Fort Wayne area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Kia car, crossover and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. Visit Fort Wayne Kia! Have a few lingering questions? Want to speak with a Fort Wayne Kia team member? Stop by or call Fort Wayne Kia! One of our many professionals will work with Fort Wayne drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Fort Wayne Kia! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Kia Forte, Optima, Sorento, Sportage or Soul, drivers can look to the Fort Wayne Kia team with confidence!
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1112 Ave of Autos

Fort Wayne, IN

46804

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Showing 919 reviews

January 11, 2023

I have bought 2 cars from this dealership, sadly the the sales person no longer works there, however you wont find a better service dept! The 2 guys you see every time you drop off your vehicle are professi More

by BigHoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
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Jan 12, 2023 -

Fort Wayne Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 11, 2023

The sales person I worked with was wonderful but I didn't appreciate the sales manager Tyler. he was pushy and seemed like an arrogant entitled person. also the finance process they were deceiving and not a More

by IYKYK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brendan Bohata, Drew Williams
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Jan 12, 2023 -

Fort Wayne Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 11, 2023

The staff was awesome and stayed 2 hours past closing to insure that we had our new Kia and were satisfied. Zach and Jay made the buying an easy and awesome experience. More

by IHC1972
Recommend Dealer
Yes
Employees Worked With
Zach
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Jan 12, 2023 -

Fort Wayne Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!

January 10, 2023

Service Dept is great! Conrad shows concern about any issues and makes sure they are fixed! More

by DCMITCHELL44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad service dept 5 star
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Jan 11, 2023 -

Fort Wayne Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Conrad and our team and don't hesitate to let us know if we can be of further assistance.

January 10, 2023

Brian was great he was very helpful and answered all questions I asked!I world moser definitely recommend my family and friends to Kia More

by Shaundrea Lacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Jan 11, 2023 -

Fort Wayne Kia responded

Shaundrea, Thank you for choosing Fort Wayne Kia. Your feedback and rating mean a lot to us. We're glad Bryan was able to help, and we hope to see you again!

January 10, 2023

Brian and the crew did a great job at Fort Wayne Kia. I am very thankful for their efforts. More

by BMCARDLE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in Service
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Jan 11, 2023 -

Fort Wayne Kia responded

Thank you so much for your kind words for Brian, and for taking the time to leave us this wonderful feedback!

January 10, 2023

great working with them to fix all the recalls on my kia .will be back for more More

by MIKEMOE31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Jan 11, 2023 -

Fort Wayne Kia responded

Mike, It's great to hear that Bryan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Kia!

January 10, 2023

very professional and couteous. Was shown where to wait and offered beverage and popcorn. Enjoyed the experience!!! More

by ebraun6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Braun in service
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Jan 11, 2023 -

Fort Wayne Kia responded

We are very happy to we provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

January 07, 2023

Don't like the credit card fee, especially don't like the fact that I was not made aware of it until checkout and then was told I could not take my car off premises until I paid - I had left my checkbook at More

by braftree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Pargeon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2023 -

Fort Wayne Kia responded

Thank you for taking the time to leave us a review. We're sorry to hear about your experience. We'd like to discuss things further. Please reach out to us at your convenience.

January 07, 2023

Brock was so helpful. I didn’t expect to leave with a car that day. He showed me how the Niro would be better suited for my life than my current car. 54MPG, I’m a believer More

by AMELIAMATTHEWS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock, Ryan
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Jan 08, 2023 -

Fort Wayne Kia responded

Thank you, Amelia! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brock met your expectations. Thank you again for choosing Fort Wayne Kia; we look forward to having you as one of our valued customers for many more years to come. Congratulations on your new Niro, Amelia!

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