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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
761 Reviews

761 Reviews of Fort Myers INFINITI - Service Center

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August 15, 2023

A minimum of fifteen words in order to skip this part. They did a good job. More

by Heathgn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

The labor cost was extremely high but otherwise the service was very good. Kathy Grammer More

by kathy941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2023

My 2022 QX50 is a lemon so after contacting Infiniti consumer affairs and filing a complaint I have not been to the dealership. I stopped at the dealership to get my car washed and the service manager More

by Jeff
Service Communication
Recommend Dealer
No
Employees Worked With
Emmanuel Vazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Very clean , nice staff and very accommodating. .I would recommend the dealership to anyone who asked . More

by degoessling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

August 11, 2023

Excellent experience Zach is great to deal with for service Would recommend fort myers dealership More

by lahue57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation and have an amazing day!

August 11, 2023

Did a great job on my Q50s. It needed a brand new engine + other parts and Fort Myers Infiniti was able to have my car running like new in 1 week. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Fort Myers INFINITI responded

Hello David, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 11, 2023

My vehicle was serviced quickly, and the staff was professional and courteous. The customer lounge was also very nice. More

by thejorstads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 10, 2023

Zach our service advisor was incredibly helpful knowledgeable and a true professional. He understood our concerns and needs and made sure our car was delivered on time More

by AJAMORE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 09, 2023

Great got my car done quick gonna miss you guys! But I’ll come here if my car needs fixed! More

by Redneckbri1324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarence
Aug 11, 2023 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 08, 2023

A Very good customer service and experience. I was very impressed with the complimentary detail. More

by Reginathomas624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Fort Myers INFINITI responded

Hi, thank you so much for your feedback! We hope you have a great day!

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