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Fort Myers INFINITI

Fort Myers, FL

4.8
1,463 Reviews
We deliver friendly customer service; within a state-of-the art facility and excellent financing options tailored to you. These may be the exception for some dealers but for us they are the rule! That's because we take our commitment to customer satisfaction personally. Without our personal pledge to making you a satisfied INFINITI owner, we simply become any other dealership, and we're so much more than that. What we do here is enhance your lifestyle through an extraordinary lineup of luxury vehicles for you to choose from. This starts with our staff of INFINITI Experts that are ready to help you find that perfect vehicle that fits your needs and your monthly budget.
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14990 S Tamiami Trail

Fort Myers, FL

33912

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Showing 1,463 reviews

April 30, 2024

The service is great as always but this time they didn't have a loaner for me to drive back home even I asked for it when I did the appointment. So someone from service drop me off in my house. More

by ccolonsantiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

April 30, 2024

Good service, Rick has been terrific over the years. Class run operation. Take care Pete More

by PETER88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 30, 2024

Great Sales experience With "Walter" all the way through finance department. Rick in Service Department had me in and out without any hassel. All around great experience!!! More

by gilberti-4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Khin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

April 30, 2024

Staff very friendly and help ful too. My husband likes it and he doesn’t like anything More

by terrytomato
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Fort Myers INFINITI responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 27, 2024

Provided excellent services. Keep me up to date on where they were on my services. More

by Kevin Grant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

April 26, 2024

i had 2 different people help me with my appointment one helped me the whole way trying to get to infiniti because i had to get a tow truck and the other one had a response for me every time i had a questio More

by jordan herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

April 26, 2024

I was told to come in for service but had I know it was just for tire rotation I would planned/scheduled differently. Also there was no one there when I got there but two people came in after me and both w More

by Tiffe7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (888) 690-3484 at your earliest convenience to discuss how we can turn this experience into a positive one.

April 25, 2024

The service was very good, and Zach Irwin was great to work with. I hope to work with him again. Thank You! More

by kamcgookey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 25, 2024

The service was great they were quick with everything making sure your vehicle is in good condition. More

by Cris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Fort Myers INFINITI responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2024

Always a pleasure going to this location. Great customer service and everyone is so helpful. More

by bdiz333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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