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Fort Mill Hyundai
Fort Mill, SC
898 Reviews
As a nearby Charlotte Hyundai dealer - Fort Mill Hyundai is sure to have the perfect car truck or SUV that will fit your needs. Fort Mill Hyundai has a dedicated customer service staff parts department and a courteous sales staff visit or give us a call at (866) 455-9682 and let us help you buy a new or used vehicle today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 898 reviews
November 07, 2026
Paul was my sales guy and I have to say he was very helpful.. friendly & courteous. I had also bought my previous 2022 Santa Cruz at Fort Mill Hyundai as well. So when I decided to trade it in I very helpful.. friendly & courteous. I had also bought my previous 2022 Santa Cruz at Fort Mill Hyundai as well. So when I decided to trade it in I went back to Fort Mill Hyundai to buy my new 2026 Santa Cruz too. It turned out that they had to get the color & model I was looking for from another car lot. Paul was great... he kept me informed about when Fort Mill would get it in & that my trailer hitch from my truck could be reattached to my new truck. My fault for not asking what the sticker price would be since I had looked at other Dealers prices for the same model & assumed it would be a comparable price... Uh Noooo as it turns out! When it came in & it was time to talk about Tradein etc ... the price they had was showing over $38,000 !! Stupid me for NOT realizing until after the contract had been signed that it was the SAME VIN Number as one I had seen online at a nearby dealer with the exact SAME VIN listed at $36,000 & change!! They got the same Santa Cruz from a nearby competitor BUT jacked up the MSRP price by over $2,000 & change! I called the manager at Fort Mill Hyundai & pointed that out he said that his dealership adds on sealant protection on exterior paint & interior fabrics... window tinting & Nitogen in the tires. I pointed out that the interior is Vinyl not Fabric so it didn't need sealants & the other items would not cost over $2,000 so that didn't explain the higher sticker cost plus the other dealership had already included the sealant protection as well in their MSRP so that should not have been a factor in jacking up the cost to $38,405 from $ 36,205 !! Well.. I got a rip-off by returning to Fort Mill Hyundai thinking I might get better Pricing & courtesies as a repeat loyal Customer... especially when dealers were supposed to be giving some concessions due to selling off remaining 2026 models before the year end. Silly me ... lesson learned. Here's the take away... the salespeople are nice ... the Repair/Service folks are terrific but I will not BUY any vehicles from Fort Mill Hyundai again because I no longer trust the Management when it comes to hidden costs & pricing markups. More
by Pettitesyrah
November 06, 2026
This dealership makes the transaction easy, less stressful, and more comfortable than any other. Jacob was great with his responsiveness and helping me get through a transaction with little issue. stressful, and more comfortable than any other. Jacob was great with his responsiveness and helping me get through a transaction with little issue. I would definitely recommend Jacob and the dealership to others. More
by Tbworks2
November 05, 2026
Very professional, very clean, nice lounge. I liked the video of the service as it was being done. I liked the video of the service as it was being done. More
by Lindasatalin
Employees Worked With
November 04, 2026
I love my new car. The salesperson was very knowledgeable and answered all my questions. The salesperson was very knowledgeable and answered all my questions. More
by scsunflower1
November 04, 2026
My appointment was scheduled and they got me in and out in a timely manner and even washed my car in a timely manner and even washed my car More
by Jim1967hsa
Employees Worked With
November 02, 2026
Very disappointing experience with Fort Mill Hyundai’s service department\. My vehicle was there for a transmission repair, and communication throughout the process was extremely poor\. I repeatedly had t service department\. My vehicle was there for a transmission repair, and communication throughout the process was extremely poor\. I repeatedly had to chase updates after being promised callbacks that never came\. I was left without my vehicle for an extended period, with no loaner offered\. Hyundai ultimately approved the repair under goodwill, yet the dealership charged me $1,200 in labor, despite much of the work already being required for the original covered repair\. My invoice provides no breakdown or explanation of this charge\. I understand repairs can be complicated, but poor communication, lack of transparency, and questionable charges are unacceptable\. I expected much better customer service\. More
by Lblack03
Employees Worked With
October 31, 2026
This is the second reply. Response I got was from the sale of my vehicle. I got no response from my recent service experience. Did not get the free oil change promised when I Response I got was from the sale of my vehicle. I got no response from my recent service experience. Did not get the free oil change promised when I bought car. Disappointed in Fort Mill Hyundai not keeping this promise..Had to pay for my oil change! Could have had done closer to my home but wanted to give Fort Mill opportunity to keep their promises. More
by charlieearle49
Employees Worked With
Service
October 30, 2026
A promise of a free oil and filter change from the sales process did not happen. I let the service writer know of this and I had to pay for the service anyway. Disappointed in Fort Mill Hyundai not keeping process did not happen. I let the service writer know of this and I had to pay for the service anyway. Disappointed in Fort Mill Hyundai not keeping their word.! More
by charlieearle49
Employees Worked With
Service
October 26, 2026
Very clean. great service staff. Nice lounge. Clean bathrooms.convent location to my home.i had great experience when i purchased my car. great service staff. Nice lounge. Clean bathrooms.convent location to my home.i had great experience when i purchased my car. More
by solidsteel57
