Ford of Spartanburg

New 2016 F 150 This morning at 8 am I had no vehicle went on line filled out the pre-approval app and in under 2 mins recited an email letting me know I was approved This morning at 8 am I had no vehicle went on line filled out the pre-approval app and in under 2 mins recited an email letting me know I was approved 1 minute after Adrian contacted me by text message asking when I would be in I told him in 1 hour got the they had the truck ready to test drive loved the truck 20 minutes later approved and signed 35 minutes after that was heading home with a new 2016 F150 everyone was great and easy to talk to an Adrian was great to deal with will be back again .... great job guy More

Purchase of a 2016 Escape We traded our 2013 Escape for a 2016 Escape. The support of Neely Bailey via e-mail was great - she helped find a car and explained the costs. Bob B We traded our 2013 Escape for a 2016 Escape. The support of Neely Bailey via e-mail was great - she helped find a car and explained the costs. Bob Behlke, General Sales Manager, did an excellent job of minimizing the cost of the new car and found the exact 2016 that we wanted at another dealer and had it delivered in one day. Ariel, Finance, was friendly and very knowledgeable. Derek Erbe, Sales Associate, took significant time to review the features of the new car.- he was extremely knowledgeable of the Escape and was very professional. I would definitely purchase another car from Vic Bailey in the future. More

2016 MKX We are very, very happy with our new MKX that we ordered and received from Vic Bailey Lincoln. We will deal there in the future. We are very, very happy with our new MKX that we ordered and received from Vic Bailey Lincoln. We will deal there in the future. More

Commille rocked the experience My sister and nephew both bought cars from here a few months back. My sister was in a car that she was so over her head in she did not think she would My sister and nephew both bought cars from here a few months back. My sister was in a car that she was so over her head in she did not think she would ever get out from under. This dealership got her out and into an awesome Fusion. My nephew also bought his new car there and they could not rave enough about this place. So I went with my escape that I was desperate to get out of and they got me out of it with no issue. Commille was great, we found the Fusion I liked within minutes (like 2-3 minutes). I test drove it and fell in love with this car. Commille and Arielle worked really hard to get me the best deal and I got the car with all the bells and whistles for a lower payment to boot. This place is really great, my sister was right and I am glad I went to this dealership. More

Bought a used F150 on a Saturday Unsatisfied after purchase Purchased 1/30/16 To be honest I was a little hesitant to shopping from a dealer due to past experiences I have encountered. The personnel at Vic Bai Purchased 1/30/16 To be honest I was a little hesitant to shopping from a dealer due to past experiences I have encountered. The personnel at Vic Baileys went out of there way to accommodate me and to ensure my experience was better then expected. The Sales Associate, Christian, was very nice and assisting in completing the transaction in a timely manner. There was one hiccup with the truck I came to purchase due to it being loaned out when I arrived. The Sales Manager was able to get this corrected quickly and reduce the impact on me. This is the reason I purchased the truck. I will be switching my business from Toyota of Gvl to Vic Baileys. UPDATE 2/5/16 I posted the above review earlier then I should have. I will stand by my above comments about the sales transaction. I will add that there was a issue that developed with in the first hour of ownership. I contact the Sales rep immediate and explained the two issues. I was assured that these would be corrected. Once my truck was dropped off (3 days later) at the dealership they did provide a loaner while they corrected the issues. Day two of them having my truck I was contacted by the sales rep and explained that issue #1 (Tire was losing air and the TPS light was activating) was corrected by them removing foreign debris that had punctured the tire. He also explained that the TPS sensor was bad and they are not fixing this. The issue I have with this is that the TPS sensor was working correctly, activated and illuminated when tire press was reduced by puncture, and this took place with in the first hour of ownership. (on a side note the individual that had the truck when I showed up to purchased it had taken it off road due to the amount of mud that was on the truck. This was noticed by the sales rep and myself.) The second issue was a leak on the power steering. This leak was located on one of the power steering lines that is located in front of the engine. The sales rep explained that this line was wet with fluid due to residual oil from when they changed the oil. The issues that I have with this explanation is that their service quality produces this below average quality. Being a ASE Certified Technician for years and a Maintenance Manager for the last 6 years I am amazed that this type of quality seems acceptable with in this service department. The other issue I have with this explanation of the power steering leak is that no matter how low your end product quality is, there is no way for oil spilt during an oil change for the power steering reservoir to lose fluid. Was informed by the Sales rep on Wednesday that I would receive a call Thursday from the Service Manager explaining what the issue was. I did not receive a call. My spouse was told on Thursday by the sales rep that I would receive a call on Friday from the Service manager, which I did not. I attempted to contact the Sales Rep at 4:58PM and was informed that he was with a customer and could call me back. at 6:03PM I once again called and was told that he was still unavailable. During the call with the operator at the dealership she asked what I was needing. After explaining I was calling in reference to my truck being at their location she stated that would be handled by Service, whom have already left. I will update as this completed. More

Quick and easy, no hassle or surprises. Found car on the USAA website, sent the inquiry via email and got a phone call within minutes. Neely provided me info, I pondered in a couple days wi Found car on the USAA website, sent the inquiry via email and got a phone call within minutes. Neely provided me info, I pondered in a couple days with no hassle. Called two days later, went in to see the car, drove it, they gave me what I wanted on my trade and the deal was done. James was helpful, not forceful or persistent at all, and very upfront. Arial was easy to work with in the finance department. I will consider Vic Bailey in all my future car purchases. More

awesome I was looking for a 2015 escape with mid level trim. Like leather seats but no navigation. And it had to be bright blue. I went thinking I would not f I was looking for a 2015 escape with mid level trim. Like leather seats but no navigation. And it had to be bright blue. I went thinking I would not find one. Because I had been looking online and only a few were out there. They were to far away or out of your price range. I was very surprised that Camillo was able to find a 2016 escape the exact trim and color I wanted. For a great price and awesome interest rate. Lisa in the signing room was wonderfull too. It was a fast and easy. Thank You Vick Bailey Ford for putting me in my dream car at a great price. More

Great people to work with The salesmen were very courteous and took the time to explain everything and go over the pricing and vehicle specs. The finance manager was also good The salesmen were very courteous and took the time to explain everything and go over the pricing and vehicle specs. The finance manager was also good at exlpaining our price options and gave us a great deal compared to a couple of other dealerships that we were dealing with. I would highly recommend going to this dealership if you are buying your next Lincoln vehicle. More

Adrien was a great Salesman, would highly recommend him. We had great sales service when purchasing our new 2016 Ford explorer.We highly recommend you go visit Adrien at Vic Bailey Ford in Spartanburg South We had great sales service when purchasing our new 2016 Ford explorer.We highly recommend you go visit Adrien at Vic Bailey Ford in Spartanburg South Carolina. More

Great I Highly Recommend Vic Bailey Ford to all my friends and family. The service was great and the sales personal was very courteous and very helpful. Tha I Highly Recommend Vic Bailey Ford to all my friends and family. The service was great and the sales personal was very courteous and very helpful. Thank you Tom Moss and Adrian Harrison. Mike Johnson More