Ford of Murfreesboro

Superior service Found Alex Folger to be very helpful and professional. He addressed an issue with my heater that was simply “operator error”, and dis so without makin Found Alex Folger to be very helpful and professional. He addressed an issue with my heater that was simply “operator error”, and dis so without making me feel stupid. There is an art to that. I also liked Joe that provided shuttle service. He was friendly and courteous. More

"JT" Forrest is the best salesman I have ever delt with I stopped by the dealership back in August 2017 and met JT for the first time. Over the next several months either he would check to see if he could b I stopped by the dealership back in August 2017 and met JT for the first time. Over the next several months either he would check to see if he could be of any help with finding me a truck or I would make contact to check about a vehicle ( Ruby Red F150 to be exact). JT was never pushy or over barring, just seemed to really want to help. On several occasions he would check other dealerships and see if the truck they had would be what I was looking for. I need to say something else about Ford of Murfreesboro at this point, price was never an issue, based on other dealerships in the area I new JT was going to have the best price. I'll just cut to the chase, we bought a new F150 Ruby Red Metallic from JT at Ford of Murfreesboro on 01-06-2018 and it was all because of JT's approach to the sale. Thanks JT and we love our new truck More

Troy Burlason was patient and professional! I started looking for a new family vehicle three months ago, and at each step, Troy Burlason was patient. His loyalty and perseverance paid off with I started looking for a new family vehicle three months ago, and at each step, Troy Burlason was patient. His loyalty and perseverance paid off with our purchase of a Red Ford Expedition XLT. Thank you for everything Ford of Murfreesboro! More

Service Excellent service. I have worked with Emily many times and she is the best. Very knowledgeable and explains what needs to be done and why. Kudos to Excellent service. I have worked with Emily many times and she is the best. Very knowledgeable and explains what needs to be done and why. Kudos to Emily! Thanks again! More

Timely Service, Thorough Communication I took my 2011 Ford Escape to Ford of Murfreesboro for recall service. The newly renovated service bay made for a seemless check-in process. The ser I took my 2011 Ford Escape to Ford of Murfreesboro for recall service. The newly renovated service bay made for a seemless check-in process. The service tech sent me his personal cell phone number to use if I needed to call about my car. The work took a half day as promised. My car is in great condition! More

From phone call to out the door From the first phone call to driving out the door, I found friendly, professional and knowledgeable people. Straightforward discussion of vehicle pric From the first phone call to driving out the door, I found friendly, professional and knowledgeable people. Straightforward discussion of vehicle pricing. I especially appreciated the lack of pressure for "add-on's". Having the "garage" for looking over the vehicle is a nice touch, especially with the weather being rather nippy. The Lariat has a ton of bells and whistles and April did a great job of walking us through them. Looking forward to a great ride. More

EXCELLENCE IN SERVICE Work was done effectively at a reasonable price. Car was ready earlier than promised, and returned clean and warmed up. What more could I ask? Work was done effectively at a reasonable price. Car was ready earlier than promised, and returned clean and warmed up. What more could I ask? More

Always helpful Every employee at this dealership is always professional, pleasant and helpful. It's a pleasure to do business with them. I would recommend them to ev Every employee at this dealership is always professional, pleasant and helpful. It's a pleasure to do business with them. I would recommend them to everyone. More

Too bad there isn’t a sixth or seventh star This dealer does everything right. I have bought many new, and a few used, vehicles since 1961 from dealers in at least seven Tennessee dealers (Ford This dealer does everything right. I have bought many new, and a few used, vehicles since 1961 from dealers in at least seven Tennessee dealers (Ford, Buick, Nissan, Honda, Subaru, Dodge). Never have I received such service, in such an efficient and professional manner or in a more customer friendly showroom/customer waiting room. More

NEW EXPLORER I just traded my three year old Explorer for a new one and was very satisfied with the trade and the service. Louis LaBoy & Don Robertson were my sa I just traded my three year old Explorer for a new one and was very satisfied with the trade and the service. Louis LaBoy & Don Robertson were my salesmen & both did everything possible to get everything the way I wanted. Although there were some repeats & overlaps in service & paperwork, I would recommend this dealership to anyone. More