Ford of Murfreesboro

Worst Experience Ever if i could give a zero i would. i had the worst car buying experience. this place could use better customer service and vehicles. i purchased a car an if i could give a zero i would. i had the worst car buying experience. this place could use better customer service and vehicles. i purchased a car and had issue on the way home with the vehicle. i hadn't had the car a month and had to take it back 3 different times for the same issue (lemon law). my sales person april cromety was no help along with the management staff. run run run from this place. i've purchased from tote the note lots with better cars and service than this place. idk if they dont care because it is privately owned or what but i would never recommend this place to anyone...and to think that i came to this place as a referral of someone else(person never received referral money)....i should have read the reviews 1st and i would have never used this place. More

Reparing our 2014 Focus - Again Our service agent did an excellent job of keeping us informed of the cars electrical problems and their effort of trying to uncover and repair the iss Our service agent did an excellent job of keeping us informed of the cars electrical problems and their effort of trying to uncover and repair the issue. We hope the repair works this time. Our main problem is that we purchased a Ford Focus and not another Ford model. This Ford Dealership service department is doing an excellent job. More

Great Experience! Max was very professional, friendly and concerned that I would get the best vehicle that I was looking for. He asked questions so that I would not be Max was very professional, friendly and concerned that I would get the best vehicle that I was looking for. He asked questions so that I would not be wasting my time nor his. After purchasing the vehicle me made sure that I knew how to operate all of features on the vehicle. He did not make me feel rush so that he could move to the next customer. Maxine R More

Excellent services Recently need service on my car.they were very Professional all the members. Who works there. They communicate With the customer what the cars need a Recently need service on my car.they were very Professional all the members. Who works there. They communicate With the customer what the cars need and they help you with best option. Very happy customer More

Service Just had a small piece of trim attached. A $50 service but still washed my truck for free. Had it ready before I finished lunch Just had a small piece of trim attached. A $50 service but still washed my truck for free. Had it ready before I finished lunch More

Quick service The service was fast, friendly and affordable. Only complaint is that they normally will wash my vehicle after the service, and I was surprised that i The service was fast, friendly and affordable. Only complaint is that they normally will wash my vehicle after the service, and I was surprised that it wasn't done on this visit. Especially since my truck was covered in road salt. More

Good service I apreciated the good communication about what was needed on my vehicle and what the cost would be by text messaging and phone calls from Kayla. I apreciated the good communication about what was needed on my vehicle and what the cost would be by text messaging and phone calls from Kayla. More

got oil change tire rotation all went well my visit was good no problems got my car serviced everything went well service person was very polite and went over all that was done my visit was good no problems got my car serviced everything went well service person was very polite and went over all that was done More

Excellent service. Took in my F150 for oil change and tire rotate. Bill Remington wes my service advisor and he went out of his way to make calls to make extended servic Took in my F150 for oil change and tire rotate. Bill Remington wes my service advisor and he went out of his way to make calls to make extended service provider. I was surprised they took me right away (without an appointment) as soon as I drove in. Also surprised at the warm and comfortable waiting area that included a food/snack bar, a tv going and a warm fireplace. Very nice! Bill told me it would be 1-2 hours and, sure enough, by 11am the service was complete. Everyone was friendly and he answered all questions asked. BTW - they checked all fluids, belts and whatever a vehicle inspection includes at no extra charge. Excellent service department that I recommend. More

Don't go to this dealership to get service RUN My daughter has had nothing but BAD experience with the service department once it was for brakes and now her heater has stopped working. They never f My daughter has had nothing but BAD experience with the service department once it was for brakes and now her heater has stopped working. They never fix the car right the first time she ALWAYS has to bring it back and leave it for days at a time. They think because she's a girl that they can tell her anything and keep charging her for things she didn't need...BAD...She's a single mother with 2 girls one of which has disabilities- breathing and heart problems AND CAN NOT be in a car without heat. The service department have been very rude and unprofessional this has to stop....Take your car elsewhere. More