Ford of Murfreesboro
Murfreesboro, TN
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Regular service maintenance Alex was professional, thorough and I arrived and my vehicle was serviced in 30 minutes or less. In addition, I called the day before and was accommod Alex was professional, thorough and I arrived and my vehicle was serviced in 30 minutes or less. In addition, I called the day before and was accommodated the next day. Truly ez emotional customer service! More
New Purchase Rhyan Mop Maupin was helpful, knowledgeable about the product and was able to fluently demonstrate all the features. Good response, follow up, and fol Rhyan Mop Maupin was helpful, knowledgeable about the product and was able to fluently demonstrate all the features. Good response, follow up, and follow through. Great experience with Mop! More
Purchased 2017 Ford Edge SE Our sales rep, April, was very pleasant, upbeat, and courteous. She assisted us greatly, showed us three different models, allowed us to drive 2 of th Our sales rep, April, was very pleasant, upbeat, and courteous. She assisted us greatly, showed us three different models, allowed us to drive 2 of them, and did a great job getting us the price we needed to be able to make the purchase. April is 5 STAR!! More
Excellent experience beginning to end The dealership and my salesman was very patient throughout the entire process. Max Ahmad took time to understand my needs and try to align me with the The dealership and my salesman was very patient throughout the entire process. Max Ahmad took time to understand my needs and try to align me with the best truck. The process took over a month and a half but Max never hesitated to spend time talking with me. I would highly recommend ford of Murfreesboro and Max Ahmad. More
Mostly impressed with dealership. Was surprised and taken aback when finance guy told me I had to have a cashiers check and he couldn't accept my personal check because I couldn't pay Was surprised and taken aback when finance guy told me I had to have a cashiers check and he couldn't accept my personal check because I couldn't pay for a car for my daughter. Has never happened before when I bought cars for my daughters, and grandchildren. Made me think he thought I didn't have the money. Had to run to B of A and get the cashiers check. Took my time I didn't want t waste. More
Brake rotor’s and brake pad service Visited my local Ford dealership yesterday for brake check. Before going in, I knew I had front rotor problems with 129,000 miles on my 2013 F-150. En Visited my local Ford dealership yesterday for brake check. Before going in, I knew I had front rotor problems with 129,000 miles on my 2013 F-150. Ended up replacing front and rear rotors and pads plus oil & filter change. Took about 2 to 2-1/2 hours. Very happy with time quality of work. Steve C. Murfreeboro More
Everyone at the dealer is just wonderful! I've had the pleasure of working with several of the service personal and they are all nice and knowledgeable about their products . Awesome job job I've had the pleasure of working with several of the service personal and they are all nice and knowledgeable about their products . Awesome job job More
Professional, courteous, detail oriented Billy and the guys do a great job, keep you posted on their progress, and go the extra mile where needed. This was my second service visit so far and Billy and the guys do a great job, keep you posted on their progress, and go the extra mile where needed. This was my second service visit so far and I’m very pleased. More
Excellent Service I called Randy I was going out of town and my Truck was not running right. Randy said to bring it in to service and they would check it out. Randy ca I called Randy I was going out of town and my Truck was not running right. Randy said to bring it in to service and they would check it out. Randy came and explained they had checked it and what they had found.I agreed to fix it right then . I have been a customer of Randy's for years. He is very professional and job is always done right. More
Oil change and tire rotation I have taken my truck here ever since I bought it a year ago, never had a bad experience at all. Everyone is very nice and helpful. They keep you info I have taken my truck here ever since I bought it a year ago, never had a bad experience at all. Everyone is very nice and helpful. They keep you informed during the entire processs while they had my truck and after they finish everything is always very clean. More
