Ford of Franklin

New Look Lincoln MKC purchase My salesman Charles Taylor was excellent and the salesperson in the Lincoln are who explained how to drive and use all of the features of the Lincoln My salesman Charles Taylor was excellent and the salesperson in the Lincoln are who explained how to drive and use all of the features of the Lincoln was very patient. More

Recall repair Great Timing of getting recall job completed in less than a day. Took a little to get appointment but everyone was great getting job completed. Great Timing of getting recall job completed in less than a day. Took a little to get appointment but everyone was great getting job completed. More

Excellent customer service. C j was very helpful and an asset to your company. He explained the future services that my car needed and the price for each thing that needed to be C j was very helpful and an asset to your company. He explained the future services that my car needed and the price for each thing that needed to be done. More

Exceptional Service Chris was very knowledgeable, thorough, professional, and prompt. He explained the process of the recalls, service, and repair needed for my vehicle. Chris was very knowledgeable, thorough, professional, and prompt. He explained the process of the recalls, service, and repair needed for my vehicle. Although there was no availability, he squeezed my vehicle into the schedule. More

Awesome! Clyde was a true pleasure to work with. I highly recommend calling and asking for him personally if you're looking for a new or used car. Clyde was a true pleasure to work with. I highly recommend calling and asking for him personally if you're looking for a new or used car. More

Excellent Customer Service The employees really go above and beyond for their customers. Timing is prompt and quick. They text you updates & if you are curious about how much lo The employees really go above and beyond for their customers. Timing is prompt and quick. They text you updates & if you are curious about how much longer your car will take; you can text to ask, receiving a quick response. CJ Harrison is extremely polite, personable, and very professional. He told me exactly what I needed, using verbiage that was easy for me to understand. I will request his assistance last time! He was GREAT! I will be back! More

Awesome service Great service and very friendly. They make you feel comfortable and try the best for get a good deal . Thank you for a awesome service!!! Great service and very friendly. They make you feel comfortable and try the best for get a good deal . Thank you for a awesome service!!! More

Excellent group of people here. Ford Lincoln of Franklin is truly an excellent car buying experience. They worked with me on the vehicle I was interested in and had me in and out of Ford Lincoln of Franklin is truly an excellent car buying experience. They worked with me on the vehicle I was interested in and had me in and out of the dealership in very little time. Stephen was outstanding as my salesman and heard where I needed to be on the price and worked to make sure the deal was amicable on both sides. Jody had me in and out in record time when it came time for all the paperwork. Jason and Ish shot straight with me and I really appreciated that. I would definitely buy from Ford Lincoln of Franklin again. More

Service Department Justin Bailey was great to deal with. He made sure the recall issue and the two system flushes were taken care of as quickly as possible. Justin is Justin Bailey was great to deal with. He made sure the recall issue and the two system flushes were taken care of as quickly as possible. Justin is a great asset to the Service Department. More

Excellent Chris was very helpful , allowing recall to be performed a month sooner than another local dealer offered.. Even though I will have to drive twice as Chris was very helpful , allowing recall to be performed a month sooner than another local dealer offered.. Even though I will have to drive twice as far I will have any future Ford related service done at Ford of Franklin. More