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Folsom Lake Nissan

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
1,325 Reviews
At Folsom Lake Nissan, we’re proud to bring a fresh, customer-focused car-buying experience to drivers in Folsom and the surrounding communities. As a new dealership, our goal is simple: make shopping for your next vehicle easy, comfortable, and stress-free from start to finish. Whether you’re just starting your search or ready to get behind the wheel, the team at Folsom Lake Nissan is here to help. We’re proud to serve drivers in Folsom and the surrounding communities with a simple, customer-first approach that puts your needs first. Stop by, explore your options, and let us help you find a Nissan that fits your life, your family, and your budget.
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12610 Auto Mall Cir

Folsom, CA

95630

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Showing 1,325 reviews

July 01, 2026

I t was a very pleasant experience. Knowledgable staff. Explained how everything worked clearly. Thanks More

by M.WHALEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Hidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
GK Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Folsom Lake Nissan responded

Thank you for sharing your experience. We’re delighted our team made everything clear and pleasant. Enjoy your new Nissan.

July 01, 2026

amazing experience. Mike, Herbert and Nate took care of us from start to finish. Looking forward to buying my next car from them! thank you for caring for your custom More

by IVAN.ROSTAMI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herbert Perdomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Artero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Folsom Lake Nissan responded

It’s wonderful to know you had such an amazing experience with Herbert, Mike and Nathan. Thank you for choosing a used Nissan Altima and for your kind words. We look forward to helping you again when you’re ready.

July 01, 2026

He explained everything. Good communications. I was at work; he texted me and kept me informed. Excellent service. More

by YVETTEISYVETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Poppler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Folsom Lake Nissan responded

Thank you for the 5-star review. We’re happy Drew kept you updated via text and explained everything about your Murano service.

June 30, 2026

Website offered 7:30 7:45 appointments. When I arrived for my 7:45 am appointment I was informed that service center doesn’t open until 8 am. They did go ahead and open earlier than 8 whic More

by KELLY.LEBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 02, 2026 -

Folsom Lake Nissan responded

Thank you for choosing Folsom Lake Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 27, 2026

Jeff was great, explained options, good communication and personable. Appreciated the Lyft ride to and from home. More

by TDULEY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 27, 2026 -

Folsom Lake Nissan responded

It’s fantastic that Jeff’s clear explanations and personable approach stood out. We’re pleased the Lyft rides added convenience to your Nissan service and appreciate you sharing your experience.

June 26, 2026

Not knowledge, whatever questions I asked no single straight answers， lots of not sure,maybe More

by WANGJIAYING
Recommend Dealer
No
Employees Worked With
Jeff Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2026 -

Folsom Lake Nissan responded

Thank you for taking the time to share your feedback. I'm sorry to hear that your experience didn't meet your expectations. We strive to provide clear, honest communication, so it's disappointing to hear that you left without the answers you were looking for. I'd appreciate the opportunity to learn more about your visit and answer any questions you may still have. Please feel free to reach out to me directly. Jason Griffin General Manager Folsom Lake Nissan jason@folsomlakenissan.com 707-752-1708 Thank you again for your feedback. We hope to have the opportunity to earn your business and your trust in the future.

June 26, 2026

Great all the way around from explaining warranty. Friendly and efficient service. i highly recommend. More

by SVICKERS1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Poppler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure name. African American gentleman
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Jun 26, 2026 -

Folsom Lake Nissan responded

It’s wonderful to hear Drew provided clear warranty details and friendly, efficient service on your Nissan Sentra. We appreciate your recommendation. We look forward to helping you in the future.

June 26, 2026

They are very good about providing a detailed account of the work to be done and the cost of it before the work is done and then again after completion. More

by MNFIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Poppler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 26, 2026 -

Folsom Lake Nissan responded

Thank you for recognizing our detailed cost breakdown before and after servicing your Nissan Rogue. We’re glad the information was clear. Drew and the service team appreciate your feedback and hope to assist you again.

June 23, 2026

I waited for 3 hours just 5o chanmge the oillwhich should have taken nonmore 6han an hour More

by JF318586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Poppler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 26, 2026 -

Folsom Lake Nissan responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 21, 2026

Folsom lake nissan: excellent service. On time, and the workers were very friendly. Highly recommend More

by MARCIALMM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 21, 2026 -

Folsom Lake Nissan responded

Thank you for sharing your experience. We’re delighted our team provided prompt and friendly service for your Nissan Kicks and grateful for your recommendation. Feel free to ask for Javier next time.

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