Back

Folsom Buick GMC

Folsom, CA

4.7
219 Reviews

12640 Auto Mall Cir

Folsom, CA

95630

Directions

By Type

219 Reviews of Folsom Buick GMC

February 13, 2024

Very friendly employees and in Service dept A employee by the name Freddy was very good at explaining everything about my vehicle More

by BERTALACHATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Euler
Feb 15, 2024 -

Folsom Buick GMC responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Folsom Buick GMC team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Joe Mesa - GM jmesa@folsombuickgmc.com (916) 355.1414

February 11, 2024

Negotiated over text messages. No drawn out process. No hard sell on extras. Very pleasant finance department. Great experience. More

by cirtes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Neefe, Michael Kelly
Feb 13, 2024 -

Folsom Buick GMC responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Folsom Buick GMC! If there is anything else I can do for you, please feel free to give me a call. Joe Mesa - GM jmesa@folsombuickgmc.com (916) 355.1414

February 08, 2024

Experience was great and no hustle at all we thank you for all the help. More

by MESTARR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Zagalskiy
Feb 09, 2024 -

Folsom Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let me know if I can help you with anything else. Joe Mesa - GM jmesa@folsombuickgmc.com (916) 355.1414

February 07, 2024

From the sales floor, finance and service we have not be disappointed. Service department is very professional and attentive and timely. More

by LYMANCONSTRUCTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Livingston
Feb 08, 2024 -

Folsom Buick GMC responded

Thank you for the feedback! I am happy to hear about your positive experience at Folsom Buick GMC, and I am grateful you chose us for your automotive needs. I look forward to working with you again in the future! Joe Mesa - GM jmesa@folsombuickgmc.com (916) 355.1414

February 06, 2024

Dave and the guys did a great job! ! Would recommend and be back! Thank you! More

by IRRITANT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Wheller
Feb 08, 2024 -

Folsom Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Joe Mesa - GM jmesa@folsombuickgmc.com (916) 355.1414

January 31, 2024

Made buying the truck easy. No pressure. No hassle. Just helpful. Marty even helped me twice on his day off. More

by mhardbarger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Neefe, Michael Kelly
Feb 02, 2024 -

Folsom Buick GMC responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and I am thrilled to know Marty went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Joe Mesa - GM jmesa@folsombuickgmc.com (916) 355.1414

January 27, 2024

Bought my gmc sierra from Folsom GMC, and have only ever had it serviced there. My service agent was a nice guy. Had to wait longer than expected only to learn that there is a small leak in my radiator. Ser More

by JEFFPEMSTEINPMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Euler
Jan 29, 2024 -

Folsom Buick GMC responded

I greatly appreciate your business and want to make sure your experience with us was five-star worthy. If you would like to discuss this further, please contact me at your earliest convenience. Joe Mesa - GM jmesa@folsombuickgmc.com (916) 355.1414

January 23, 2024

The service we received was excellent. Marty and Charles did a great job assisting us throughout our purchase. More

by kkflinn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Neefe, Charles Townsend
Jan 24, 2024 -

Folsom Buick GMC responded

Thank you for taking the time to write about your experience with us! At Folsom Buick GMC, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Marty and Charles were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

January 13, 2024

service was quick and Tina was very courteous and my wait was very comfortable.mmmmmm More

by judyphazen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Long
Jan 16, 2024 -

Folsom Buick GMC responded

Judy, thank you for writing this amazing review for our team! At Folsom Buick GMC, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

January 13, 2024

Courteous, knowledgeable, friendly, responsive, clean and professional. I enjoyed my buying experience, everyone there was great to work with and gave me the time and information I needed. Not push at all. More

by Happy D
Recommend Dealer
Yes
Employees Worked With
Jay Dhaliwal, Charles Townsend
Jan 16, 2024 -

Folsom Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you! Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

...
4
...