Flowers Honda

The service was professional and quick. My car was serviced well, and I had a nice place to sit and wait for my car to be finished. My car was serviced well, and I had a nice place to sit and wait for my car to be finished. More

I was very disappointed. My car was there for a total of three weeks. After they had it for a week and a half I picked it up, paid them over $1000 drove it home and the car w My car was there for a total of three weeks. After they had it for a week and a half I picked it up, paid them over $1000 drove it home and the car was doing the same thing. I then had it towed up there again and it was there for another week and a half. Got it back once again and it was still doing the same thing. I refuse to have it towed again so I took it to a private auto repair shop. I was unaware that Honda could not fix Hondas. I'm done! Will never take my car there again. More

We have bought 5 cars from Flowers Honda. We drive the 35 miles to Thomasville, GA rather than shop at the Honda dealership in Tallahassee because we get good deals and good service. That s We drive the 35 miles to Thomasville, GA rather than shop at the Honda dealership in Tallahassee because we get good deals and good service. That said, the service department has been a bit lax lately. For example, we paid to have the rain guards installed and the ceramic finish put on the car when we bought it. We finally got a firm date from the salesman to get both done. I dropped the car off at 9:00 AM in the morning as instructed; however, the salesman (Andre) was not in and the service department didn't know anything about it. They did give me a loaner car to drive. They texted me later and told me they needed to keep my car overnight (2025 Pilot Touring AWD), but it would be ready by 11:00 AM the next day. I arrived at the dealership service department at 11:00 AM. I was told they had not even started on the rain guard installation and that they still needed to do the pre-delivery check list as I had showed the salesman and the service manager that it was not done before the car was delivered to us the day we bought it. Also, I did not receive the 2025 Pilot Navigation Manual that was supposed to come with the car. The service manager told me they could not order it. The sales manager found it online and after showing him where in the car manual that it was referred to on all 3 pages where the navigation system was referenced. It was over 4 hours before my car was ready and the navigation system manual was ordered. This is a $52,000 car and I would expect all manuals to come with it. Additionally, the service department is notoriously late in getting anything done, even the periodic maintenance takes several hours. The salesman Andre is not good about following up after the sale is made. I had to continually reach out to him for status and to get the installation of the rain guards and ceramic finish scheduled. Both of these were paid for when we bought the car. All of this makes me think we may have to give the Tallahassee dealership another try or even change to another make of vehicle. The quality of Flowers Honda service is good, but they need to do better at scheduling and time estimation. More

They did only what I asked them to do, and didn't try to sell me on something I didn't need or want. sell me on something I didn't need or want. More

Great customer service. I never have any issues with staff. Staff is very helpful and is able to answer any question you may have. I never have any issues with staff. Staff is very helpful and is able to answer any question you may have. More

We love Flowers Honda! Their service is unbeatable! We’ve been going there for years and plan to do so for years to come! Their service is unbeatable! We’ve been going there for years and plan to do so for years to come! More

Lance was great at getting my car repaired quickly and correctly. I would recommend him to anyone. correctly. I would recommend him to anyone. More

Had sun visor replaced and spent time in waiting area. They were very prompt in their service and close to the estimated time and sent me on my way. They were very prompt in their service and close to the estimated time and sent me on my way. More

I had the best experience. I traded in my Lexus for a BMW. They treated me with respect and worked everything out in a timely fashion. I was very impressed with my car buying e I traded in my Lexus for a BMW. They treated me with respect and worked everything out in a timely fashion. I was very impressed with my car buying experience! More

Very nice people. The cost was actually LESS than the estimated costs given to me before the work was done. A first!! The cost was actually LESS than the estimated costs given to me before the work was done. A first!! More