Flow Honda of Charlottesville

Mike Shields and his Manager Lewis were very thorough and pleasant. Mike never made me feel as if the dozens of calls I made to him were bothersome. I spent a lot of time researching and discussing options pleasant. Mike never made me feel as if the dozens of calls I made to him were bothersome. I spent a lot of time researching and discussing options as I wasn't in any hurry to purchase a vehicle. It was the customer service that drew me back to Browns Honda as I looked at other Honda dealerships. Also, I wanted to give back to my local community. More

Michael was a very easy salesman to work with. Polite, courteous and allowed us to take our time making decisions. I would recommend him for anyone looking for a patient non "pushy" salesman. courteous and allowed us to take our time making decisions. I would recommend him for anyone looking for a patient non "pushy" salesman. More

Steve was very knowlageable about the car I was looking for even down to the color. It was a very nice experiance from the time I walked into the door until the time I drove away in my new car. for even down to the color. It was a very nice experiance from the time I walked into the door until the time I drove away in my new car. More

Jason was very friendly and helpful. He listened to what we were looking for, and found us exactly what we wanted at the right price. Excellent! Thanks so much! We love our new car! we were looking for, and found us exactly what we wanted at the right price. Excellent! Thanks so much! We love our new car! More

26 May 2012: Steve Young was very pleasant to work with 26 May 2012: Steve Young was very pleasant to work with and he got me through the process of buying a new Honda Fit in only 90 minutes or so. I w 26 May 2012: Steve Young was very pleasant to work with and he got me through the process of buying a new Honda Fit in only 90 minutes or so. I went in expecting to spend about $19K, but actually spent about $24K and I felt OK about that. More

Steve Young is very knowledgable and friendly. His low key, no nonsense approach is very effective for effective sales. I have bought four or five cars from him over the years. key, no nonsense approach is very effective for effective sales. I have bought four or five cars from him over the years. More

We just bought a 2012 Honda Civic and were very impressed with the knowledge and experience of the staff at Brown Auto. We never felt pressured or pushed into taking any extras or options that we did not nee with the knowledge and experience of the staff at Brown Auto. We never felt pressured or pushed into taking any extras or options that we did not need. Joey Lockhart was our salesman and I can highly recommend him to anyone who needs a new car and wants a first-rate experience. More

Steve young was my sales person, and first rate he was: knowledgeable, courteous, friendly, and most importantly - to me, not at all pushy although to his credit he always did his best to move the sale alo knowledgeable, courteous, friendly, and most importantly - to me, not at all pushy although to his credit he always did his best to move the sale along, but again, at at my pace. I would recommend him highly. More

My wife & I owned a 2003 Honda Pilot that we purchase new in October 2002 from Brown Honda. We have had all the service done at Brown since day one. The service department is always helpful, friendly and new in October 2002 from Brown Honda. We have had all the service done at Brown since day one. The service department is always helpful, friendly and responsive they make sure you are taken care of. We just had an issue with our Transmission in the Pilot so Jamie got Brian Peregoy involve. Within a few days Brian got back to me on what needed to be done. We were very please with what Brian came back with.I drop off the Pilot on Monday it was ready Tuesday Morning just like Brown said it would be. My wife & I believe the Pilot is running better now than it has for months. Thank you Jamie, Brian and Brown for taking care of us. Remember, You'll Love The Service. The Courtney More

We Bought a Honda Accord on March 30th. Our Saleman Kim Cross was the best we have ever worked with. He understood what we were looking for not trying to upsell us and worked around our schedule and got us Cross was the best we have ever worked with. He understood what we were looking for not trying to upsell us and worked around our schedule and got us the best Deal and trade for our Range Rover. Mr. Cross was very attentive and even gave us his cell number if we had questions about the car and he went over all the controls and setting up handfree cell phone on the car with us. In all the years we have bought a car we have never experience personal service like that and even the Finance manger Jason Rosales was a pleasure to work with. We were car shopping with our Seven year old son and the Salesman was very engaging asking our child did he like that car and school question that was important to me because it made our child feel apart of the car to. I would highly recommend Working with Browns Honda and Kim Cross. The took teh stress out of purchasing a new cr and made it so easy. More