Flow Honda of Charlottesville

We were very impressed with Umansky and the fact that we did not have to haggle over price. Their initial offer, including trade-in values, was inline with our thinking making it easy to reach an agreemen did not have to haggle over price. Their initial offer, including trade-in values, was inline with our thinking making it easy to reach an agreement. In fact, it was so easy that we ended up purchasing two new 2020 Honda CR-V's. Initially, we were only looking at one but the cost, the latest CR-V model, etc. was too good to pass up so we decided to swap both of our older model cars. Kim Cross, the salesman, was extremely kind, helpful, and went out of his way to make buying both cars an enjoyable experience. Would give him more than 5 stars as a rating if possible. We would also rate Mike Shields, who processed the paperwork, very high. Overall, all the staff at Umansky were great. Made car buying an enjoyable, easy experience when most of the time it is not. More

The work was one as scheduled. I came for a 5000 mile service. In the course of the work a couple of problems were identified.. After discussion I understood the need for the addi I came for a 5000 mile service. In the course of the work a couple of problems were identified.. After discussion I understood the need for the additional work and approved it. It was performed quickly and the SUV ran well subsequently. More

Fast and Friendly I got the service in resonable timeframe. Explanation of the service and charges were resonable. I would go again and again for the service required I got the service in resonable timeframe. Explanation of the service and charges were resonable. I would go again and again for the service required. More

Friendly and respectful The service manager, Kenny Taylor was friendly, respectful and honest in his dealings. The checkout was prompt and my service was complete in no time. The service manager, Kenny Taylor was friendly, respectful and honest in his dealings. The checkout was prompt and my service was complete in no time. More

they make it easy The record keeping makes it easy to keep track of what's been done when. Very honest in telling me what service can wait and what needs to be done th The record keeping makes it easy to keep track of what's been done when. Very honest in telling me what service can wait and what needs to be done this visit or next visit. More

Great Communication I took my Honda in for regular servicing. Dave Taylor explained what needed to be done fully and clearly and explained the charges in a transparent w I took my Honda in for regular servicing. Dave Taylor explained what needed to be done fully and clearly and explained the charges in a transparent way. He communicated with me throughout the process and was always courteous and professional. More

Quickly and professionably accomplished Service staff member greeted me and and directed me to the sign-in desk. Upon completion of the servicing a staff member met me in the lounge area Service staff member greeted me and and directed me to the sign-in desk. Upon completion of the servicing a staff member met me in the lounge area and explained what had been done. A most professional appointment. More

You guys are the best!! I’ve been a thoroughly happy customer for over 15 years and you all never disappoint! I can always count on you for honesty and fast, courteous service. customer for over 15 years and you all never disappoint! I can always count on you for honesty and fast, courteous service. More

Quick service and accommodation by DaveSloan Dave Sloan accommodated me on short notice. It's always pleasant to wait in the waiting room. My experience with the shuttle service was very positi Dave Sloan accommodated me on short notice. It's always pleasant to wait in the waiting room. My experience with the shuttle service was very positive. More

Trailer Hitch & Wiring Procurement and Installation Parts delivered in only a few days, professional installation completion in half a day, final cost very close to estimated cost, and extremely satisfi Parts delivered in only a few days, professional installation completion in half a day, final cost very close to estimated cost, and extremely satisfied with results. More