Flow Honda of Charlottesville
Charlottesville, VA
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Work was done well and finished on time. Great experience, All were very professional and easy to work with. We were very pleased and will continue to use Umansky for future service. experience, All were very professional and easy to work with. We were very pleased and will continue to use Umansky for future service. More
The Honda service team at Umansky is amazing—you are very lucky to have them working there. I observed their teamwork (today, it happened to be Tina, Stephanie, Kenny, and a British service man whose name I lucky to have them working there. I observed their teamwork (today, it happened to be Tina, Stephanie, Kenny, and a British service man whose name I didn’t hear) and attentiveness to customers, providing excellent five star service. More
Car Care The service department provides excellent service and know how. Before providing additional service needs, they discuss them with you and provide rea The service department provides excellent service and know how. Before providing additional service needs, they discuss them with you and provide reasons why they are needed. Excellent service once again. More
Getting our Honda serviced at Umansky Honda is a joy because of employees like David Sloan and Michael Barbour. Total professionals who care about customer satisfaction. because of employees like David Sloan and Michael Barbour. Total professionals who care about customer satisfaction. More
We have been dealing with Brown/Umansky for over 15 years. We like the friendly service. They are reliable to get the work done correctly the first time and at a reasonable cost years. We like the friendly service. They are reliable to get the work done correctly the first time and at a reasonable cost More
We have been impressed with sales staff, financial personnel and service. Having an "on time" experience from the service department is a very nice change from our experiences with Toyota. personnel and service. Having an "on time" experience from the service department is a very nice change from our experiences with Toyota. More
Great service. I did not know where the recall work had to be done. My dog crates were in the way and Kenny helped me move stuff so the work could be done. to be done. My dog crates were in the way and Kenny helped me move stuff so the work could be done. More
Enjoyed the visit, very professional, completed the work ahead of promised time. David Sloan is an outstanding service manager, will recommend him to all people who would listen ahead of promised time. David Sloan is an outstanding service manager, will recommend him to all people who would listen More
Professional and courteous, car was finished earlier than promised. I would recommend this dealership for service to others, and have. Keep up the good work. promised. I would recommend this dealership for service to others, and have. Keep up the good work. More
We were very impressed with Umansky and the fact that we did not have to haggle over price. Their initial offer, including trade-in values, was inline with our thinking making it easy to reach an agreemen did not have to haggle over price. Their initial offer, including trade-in values, was inline with our thinking making it easy to reach an agreement. In fact, it was so easy that we ended up purchasing two new 2020 Honda CR-V's. Initially, we were only looking at one but the cost, the latest CR-V model, etc. was too good to pass up so we decided to swap both of our older model cars. Kim Cross, the salesman, was extremely kind, helpful, and went out of his way to make buying both cars an enjoyable experience. Would give him more than 5 stars as a rating if possible. We would also rate Mike Shields, who processed the paperwork, very high. Overall, all the staff at Umansky were great. Made car buying an enjoyable, easy experience when most of the time it is not. More



