Flow Honda of Charlottesville

service was excellent and on time excellent and courteous service, on time; kenny called to inform me of the repair and the price. very professional service. car was ready earlier tha excellent and courteous service, on time; kenny called to inform me of the repair and the price. very professional service. car was ready earlier than expected. More

Quick Fix! Thank you Kenny and RJ When traveling through Charlottesville, my cars battery went dead. I was able to get a jump and get my car over to the Umansky Honda Dealership in hop When traveling through Charlottesville, my cars battery went dead. I was able to get a jump and get my car over to the Umansky Honda Dealership in hopes of getting it fixed so I could get back on the road. I arrived only 15 minutes before close knowing that everyone may be busy or were finishing up for the night. Thankfully, I was helped by Kenny Taylor, who made my problem his prior. I felt as if Kenny was doing everything he possibly could to help me get back on the road that night. He kept me involved with the process and could not have been nicer or more reassuring. Kenny provided five star service! I also wanted to thank RJ, who did not hesitate to help as well. He was able to check out my battery and solve the issue quickly. Overall great experience with all of the staff and service at Umansky Honda! More

Regular maintenance visit. Check in was simple and timely. My car was ready one hour before the promised time. The work was completed as planned, with no surprises. timely. My car was ready one hour before the promised time. The work was completed as planned, with no surprises. More

Andy Mahan went the extra mile to help me. The COVID-19 pandemic has made everything a challenge, but Andy made extra efforts to help me buy my 2018 Subaru Forester and get me back on the road The COVID-19 pandemic has made everything a challenge, but Andy made extra efforts to help me buy my 2018 Subaru Forester and get me back on the road to Richmond. He even picked up a sandwich for me while I waited for the car to be inspected and detailed. More

Always top notch service I've been getting my Hondas from, and having them serviced by, Umansky since 2006. I've never been disappointed with their work or with their customer I've been getting my Hondas from, and having them serviced by, Umansky since 2006. I've never been disappointed with their work or with their customer friendly approach. Everyone at Umansky treats me like I'm their best customer. Love these folks! More

I worked with Dave Sloan in the service department on Wednesday July 29th . Dave is always excellent!!! He’s informative, friendly, and professional!!! I always work with Kim Cross in sales ! Wednesday July 29th . Dave is always excellent!!! He’s informative, friendly, and professional!!! I always work with Kim Cross in sales ! Kim greets me every time I bring my Honda in for service! Dave and Kim are the best !!! More

Excellent Everyone was polite and my vehicle was serviced timely. Everything was explain to me that was need for follow up on my vehicle. Great customer service Everyone was polite and my vehicle was serviced timely. Everything was explain to me that was need for follow up on my vehicle. Great customer service. More

Excellent service by steve young who was on top of everything and made me feel like i counted and his priority and then executed the deal proficiently. everything and made me feel like i counted and his priority and then executed the deal proficiently. More

Fast, safe service I had a regular service and recall that was taken care of quickly and in what I felt was a very safe environment since I had to wait for the work to b I had a regular service and recall that was taken care of quickly and in what I felt was a very safe environment since I had to wait for the work to be completed. Everyone wore masks and the dealership was set up with great social distancing opportunities. More

considerate, helpful I stopped by without an appointment to see if I was pushing wrong buttons - the air condition would not cool. Kenny came out to the car and checked - I stopped by without an appointment to see if I was pushing wrong buttons - the air condition would not cool. Kenny came out to the car and checked - the car had a problem, so made an appointment. Problem was under warranty, had to order parts. When they arrived, car was fixed quickly. Regardless of which person I talked with, depending on who was available when I came, all of them could look up my information and give accurate information. Very professional. More