Flow Honda of Charlottesville

Dave in Service did a very good job with me and Jackie Gits also. Jackie has always been very good to me. However while I was waiting for the shuttle sitting by the coffee 3-4 sales people walked by and Gits also. Jackie has always been very good to me. However while I was waiting for the shuttle sitting by the coffee 3-4 sales people walked by and did not say hi or acknowledge me in any way. Being friendly to guest who are sitting and waiting are just as important as someone buying a car. They looked at me and made me feel like I was nobody. I bought my first Honda from Brown. That particular salesman walked by twice and didn't speak. I give Service 5 stars but with the way the Sales people acted I dropped it down to a 4. Also 2 people did come to me while standing by the reception area and ask if they could help. My car was ready before I was told. More

Drew was an excellent sales person. I was just looking when I stopped at Umansky and I left driving a new honda. The beater car I was driving (14 years old) needed to be replaced and he convinced me it when I stopped at Umansky and I left driving a new honda. The beater car I was driving (14 years old) needed to be replaced and he convinced me it was the right thing to do and it sure was. More

Kenny is always a pleasure to work with. Whenever he works with me, he is reliable, pleasant and trust-worthy. Won't take my Honda anywhere else for service as long as he's there! works with me, he is reliable, pleasant and trust-worthy. Won't take my Honda anywhere else for service as long as he's there! More

Was in and out very quickly this morning for a state inspection. Always a pleasure dealing with David Sloan. Waiting room was very clean. Miss the free coffee! inspection. Always a pleasure dealing with David Sloan. Waiting room was very clean. Miss the free coffee! More

Accord Servicing Visit From the moment I entered the service area everyone with whom I talked was friendly, courteous, and professional. While waiting, I sat in the waiting From the moment I entered the service area everyone with whom I talked was friendly, courteous, and professional. While waiting, I sat in the waiting area and read a book. W,hen the servicing was completed, Ken explained what had been fine visit.clearly and without jargon. A fine visit. More

Listened and Made the Effort Kenny listened well to the problems that needed attention and the Techs made the effort and took the extra time to fix them. Thanks during this diffi Kenny listened well to the problems that needed attention and the Techs made the effort and took the extra time to fix them. Thanks during this difficult time! More

Excellant all around service for my car and me personally. Excellent personal diligence by all to my personal and to my car needs. Quick and reliable service time. I appreciate all of your hard work in reta Excellent personal diligence by all to my personal and to my car needs. Quick and reliable service time. I appreciate all of your hard work in retaining my trust and loyalty to your dealership. More

Terrific service! Kenny and his team were super helpful conducting a difficult warranty repair. I wouldn't have my Pilot serviced anywhere else and have been a very hap Kenny and his team were super helpful conducting a difficult warranty repair. I wouldn't have my Pilot serviced anywhere else and have been a very happy customer for almost 15 years. More

The sales person was excellent. But our experience with the finance manager was terrible. His first price quote for our 3 year lease was $2000 down and $395 per month . But on the Honda website it quoted f the finance manager was terrible. His first price quote for our 3 year lease was $2000 down and $395 per month . But on the Honda website it quoted for the exact same car with no trade in $323 per month. What a disrespectful way to try to rip off a customer. We finally settled on 0 down and $295 per month since we had equity in the lease we were ending. That means his first quote was$5600 higher than what he was prepared to accept. That is disgraceful especially since there are signs in the dealership bragging about their no haggling transparent pricing. . More

Friendly, responsive, purchasing process Kim Cross was the face of the Honda dealership from the start, and he was friendly, welcoming, informative, and responsive, making the car available f Kim Cross was the face of the Honda dealership from the start, and he was friendly, welcoming, informative, and responsive, making the car available for an extended overnight test drive. In many ways the Honda Accord Hybrid sold itself, and we were lucky that of all colors and trim models available, the dealership had the one we wanted. The dealership met our price request, so the entire process was quick, efficient, friendly, and simple. Thank you. More